Chatbots That Book Directly Into Your Booking System
Yes, AeroChat books directly into your booking system. It connects to 60 booking, reservation and calendar systems, reads live availability, and writes the booking straight into your own diary, on WhatsApp, Instagram, Messenger, TikTok, Telegram, web chat and email. You keep the system you already run.
Most chatbots stop short of the booking itself. They send a link, keep their own separate calendar, or pass the request to another tool to finish. That is why the question buyers ask first is “does it book directly into my system?”. This page explains the difference, shows what a direct booking looks like, and lists every system AeroChat books into.
Four ways chatbots handle bookings
| Approach | What the customer gets | What lands in your system | The catch |
|---|---|---|---|
| Link to a booking page | A link to open, then a form to fill in somewhere else | A booking, if they finish the form | The conversation ends at the link, and many customers never come back |
| The chatbot’s own calendar | A booking in the chat | Nothing, unless your team copies it across | Two diaries to keep in step, and double bookings when they drift |
| Hand-off through an automation tool | A request that is confirmed later | Whatever the automation manages to pass on | Extra tools to build and maintain, and no live check of free times in the chat |
| Direct into your system (AeroChat) | Live free times, a booking and a confirmation in the same chat | The booking itself, in your real diary, under the customer’s record | Your system needs an API that customers can use. Each AeroChat page says what access it needs |
What a direct booking looks like on WhatsApp
Client: Hi, do you have anything for a facial on Friday after 4? (example)
AeroChat: Yes. Friday has 4:30pm with Mei or 5:15pm with Anna. Which would you like?
Client: 4:30 with Mei.
AeroChat: Booked. Facial with Mei, Friday 4:30pm. A S$30 deposit holds the slot (example). Here is your secure payment link.
In your booking system: the appointment appears in Mei’s diary for Friday 4:30pm under the client’s record, confirmed once the deposit is paid.
Guest: Can I move my stay to start on the 14th instead? (example)
AeroChat: The same room is free from the 14th to the 16th, and the total stays the same. Shall I change it?
Guest: Yes please.
AeroChat: Done. Your reservation now runs from the 14th to the 16th.
In your hotel system: the reservation dates are amended after the guest confirmed. No new booking, no duplicate.
Why booking directly matters
- One diary. Every booking made in chat appears in your system like any other, so your team works the same way.
- No double bookings. AeroChat reads live free times before it offers them, and books the slot the customer picks.
- Changes and cancellations too. Customers move or cancel in the same chat, and the original booking is updated, not duplicated.
- Payment in the same conversation. A deposit or prepayment goes through an Airwallex payment link before the slot is confirmed. See booking deposits on WhatsApp.
- Your CRM updated as it happens. The customer is added or updated in your CRM in the same conversation. For example, Calendly bookings on WhatsApp, added to your CRM.
This is possible because AeroChat is chat infrastructure, not a standalone chatbot. It sits between your booking system and every channel your customers use, and takes care of the hard parts underneath: data protection, security, performance and integration.
Booking systems AeroChat books directly into
Each page shows the workflows for that system, what AeroChat reads and writes, and what access you need to connect it.
Appointments, meetings and calendars
- Google Calendar
- Calendly
- Acuity Scheduling
- Setmore
- SimplyBook.me
- Cal.com
- Microsoft Bookings
- Zoho Bookings
- YouCanBookMe
- SuperSaaS
Salons, spas and fitness
Clinics and dental practices
Hotels and holiday rentals
Restaurants
Tours and activities
Field and home services
- ServiceM8
- Jobber
- Housecall Pro
- Workiz
- FieldPulse
- Kickserv
- GorillaDesk
- Simpro
- Fergus
- AroFlo
- Service Fusion
Property
Education
No booking system yet?
You do not need dedicated booking software to take bookings in chat. Connect a Google Calendar or a free Cal.com account, and AeroChat books customers into it on every channel. If you move to a dedicated system later, you connect the new system and keep the same workflow.
Questions
Does AeroChat book directly into my booking system?
Yes, if your system has an API that customers can use. AeroChat reads live availability and writes the booking through that API. The 60 systems on this page are documented, each with what access it needs.
Will it double-book?
It checks free times in your system at the moment it offers them and books the slot the customer picks, so the booking lands in the same diary your team uses.
Can customers move or cancel in the chat?
Yes. AeroChat finds the existing booking and moves or cancels it in your system, inside the rules you set, such as your cancellation notice period.
Can it take a deposit before confirming?
Yes. AeroChat sends an Airwallex payment link in the same chat and confirms the booking once the payment is made. Payment links are on Growth and above.
Do I need a developer?
No. You describe the workflow in your own words, AeroChat builds it, and you enter your booking system’s credentials in the dashboard.
My system is not listed. Can it still work?
If it has an API that customers can use, it connects the same way: describe what you want, add its key, and it runs. Message us in the chat on this page and we will tell you how it connects.
Take bookings directly into your system
Find your booking system above, copy one of its workflows into AeroChat and message your own number to book.
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