CRM & INSIGHTS
Conversion Tracking
From chat to checkout, measured. AeroChat ties the product links your bot shares to real Shopify orders — so every attributed sale shows up in your revenue, by channel and product.
Key Capabilities
- Sales attribution from chat — when a customer clicks a product link your bot shares and buys on Shopify, that order is counted as an attributed sale.
- Revenue and orders at a glance — see attributed revenue, order count, conversion rate, and average order value for the period you choose.
- A clear conversion funnel — follow the drop-off from link clicks, to product views, to completed orders.
- By-channel breakdown — see which channels (web chat, WhatsApp, and more) drive the most orders and revenue.
- Top products — find out which products your chatbot sells best.
- Recent conversions — review the latest attributed orders with channel, product, amount, and date.
Overview
Everyone agrees a chatbot "helps with sales" — but proving it is another matter. When a shopper asks a question, gets a product recommendation, and buys an hour later, that sale usually gets credited to the storefront, not the conversation that sparked it. So the revenue your AI actually drives stays invisible, and you're left guessing whether chat is worth it.
Conversion Tracking makes that revenue visible. When your bot shares a product link and the customer clicks through and completes a purchase, AeroChat counts it as an attributed sale and rolls it into your conversion totals — attributed revenue, orders, conversion rate, and average order value, broken down by channel and product. You get a clean funnel from clicks to views to orders, a by-channel breakdown, your top-selling products, and a list of recent conversions, all for whatever date range you pick.
Conversion Tracking is currently available for Shopify stores only — a sale is counted when a customer clicks a product link from a chat and then buys it on Shopify. Support for more platforms is coming soon.
How It Works
Your bot shares a product link
During a conversation, AeroChat recommends a product and shares a tracked link to it.
The customer clicks and buys
They follow the link and complete their purchase on your Shopify store as normal.
The sale is attributed
AeroChat counts that order as an attributed sale and adds it to your revenue, by channel and product.
See It In Action
A product card on WhatsApp becomes a tracked sale
Why this wins: A casual product question turns into a sale you can actually measure — tracked from the click all the way to your revenue, counted toward the right channel instead of lost in the storefront's numbers.
Setting It Up
Connect your Shopify store
Conversion Tracking runs on your Shopify connection — make sure your store is linked to AeroChat.
Let your AI recommend products
As your bot shares product links in conversations, clicks are tracked automatically — no extra setup.
Open the Conversions page
Watch attributed revenue, orders, and your conversion funnel build up over the date range you choose.
FAQ
How does AeroChat know a sale came from a chat?
When your bot shares a product link, the link is tracked. If the customer clicks it and completes a purchase on Shopify, that order is counted as an attributed sale and added to your conversion totals.
Which platforms does Conversion Tracking support?
It's currently available for Shopify stores only — a sale is counted when a customer clicks a product link from a chat and then buys it on Shopify. Support for more platforms is coming soon.
What does the Conversions page show?
Attributed revenue, order count, conversion rate, and average order value, plus a clicks-to-views-to-orders funnel, a by-channel breakdown, your top products, and a list of recent conversions — all for the date range you select.
Is attribution tied to each individual conversation?
Attribution is reported by channel and product, rolled into your conversion totals — so you can see which channels and products your chatbot drives sales for.
Does it work across all my channels?
Yes. Attributed sales are broken down by the channel the product link was shared on, such as web chat or WhatsApp, so you can compare which channels convert best.