Scale your store, not
your support team
Scale your e-commerce business and automate support with human-grade AI.
Basic
Perfect for startups and small businesses just getting started with chat support.
No credit card required
Key features in Basic:
- Web chat and WhatsApp
- Unlimited contacts
- Direct integration with Shopify
- Direct integration with WordPress
- 500 AI responses per month
- 1 GB knowledge base capacity
Growth
Great for growing businesses looking to improve customer support and engagement.
No credit card required
Everything in Basic, plus:
- Connect to social channels
- AI-powered chat insights
- Rich media in responses
- Webhooks
- 2,000 AI responses per month
- 5 GB knowledge base capacity
Advanced
Ideal for large corporations and businesses with high-volume chat support needs.
No credit card required
Everything in Growth, plus:
- Self-learning AI
- Agent auto-translation
- Conversion tracking
- WhatsApp broadcast
- API access
- 5,000 AI responses per month
- 10 GB knowledge base capacity
Compare Our Plans
Complete list of features available in our pricing plans.
| Features | Basic | Growth | Advanced | Enterprise |
|---|---|---|---|---|
| General | ||||
| Multiple languages in chat | ||||
| Custom instructions | ||||
| Chat widget customization | ||||
| Platforms & Channels | ||||
| Shopify integration | ||||
| Shopify order tracking | ||||
| Shopify auto-sync | ||||
| WordPress integration | ||||
| Web chat widget | ||||
| FB Messenger & Telegram | ||||
| Instagram DMs & comments | ||||
| Facebook comments | ||||
| Email channel | ||||
| Multi-account channels | ||||
| Messaging, AI & Knowledge Base | ||||
| AI training & knowledge base | Standard | Advanced | Custom | Dedicated tuning |
| Custom fallback responses | ||||
| Voice message handling | ||||
| Rich media responses | ||||
| WhatsApp broadcast | ||||
| Self-learning AI | ||||
| Agent auto-translation | ||||
| Conversion tracking | ||||
| CRM & Metrics | ||||
| Agent accounts | 3 | 10 | 25 | 50+ |
| Human handover | ||||
| Contact management | ||||
| Conversation tagging | ||||
| Export contacts | ||||
| Auto agent assignment | ||||
| Agent transfer | ||||
| Usage statistics | Basic | Standard | Advanced | Advanced |
| AI chat insights | ||||
| Enterprise Readiness | ||||
| GDPR / PDPA compliance | ||||
| Third-party security audits | ||||
| Webhooks | ||||
| API access | ||||
| Master / sub-accounts | ||||
| Priority SLA | ||||
| Priority account management | ||||
| Guided onboarding | ||||
| Advanced integrations | Custom | |||
| Enterprise customisation | Custom | |||
| White labelling | Custom | |||
Add-ons
Enhance your plan with optional services
Remove AeroChat Branding
Remove "Powered by AeroChat" from your chat widget for a fully white-label experience.
Billed monthly or yearly
Additional Operator Seats
Bundle of 5 additional agent seats so your whole team can manage conversations.
Billed monthly or yearly
Premium Support
Dedicated group chat, expedited escalation, priority account management, and done-for-you onboarding.
Billed monthly or yearly
Credits
Pre-purchase AI message credits at volume discounts.
Accepted Payment Methods
SSL Encrypted Payment
Your information is protected by 256-bit SSL encryption.
Before AeroChat. After AeroChat.
Before AeroChat
- Team buried in repetitive questions
- Customers waiting after hours
- Conversations scattered everywhere
After AeroChat
- 87%+ resolved automatically
- Instant replies, 24/7
- One unified inbox
Ready to Put Your Support on Autopilot?
Join businesses resolving customer inquiries automatically with AeroChat.
7-day free trial — no credit card required.