Connect Housecall Pro to WhatsApp and AI Chat
Your customers message to book a job, ask for an estimate or check their appointment. Your customers, jobs and estimates are in Housecall Pro. AeroChat answers those messages and works from Housecall Pro directly, so a chat becomes a customer and a job without anyone retyping it.
This page covers what you can automate, how the connection works and what stays in Housecall Pro. Each use case links to a page with a description you can paste into AeroChat.
What you can do with Housecall Pro and AeroChat
- Book jobs from WhatsApp. Collect the service, address and time, then create the customer and the job in Housecall Pro.
- Take estimate requests in chat. Collect the details and photos and create an estimate or lead for your team to price.
- Answer “when is my appointment?” Read the scheduled time for the customer’s job and reply in the same chat.
- Answer questions about past work. Look up the last job for that customer when they report a repeat problem.
- Take a deposit by payment link. Send the link in the chat before the visit.
How the connection works
AeroChat connects through Housecall Pro’s public API (Housecall Pro API documentation). Through it, AeroChat reads customers, jobs, appointments, estimates and employees, and creates customers, addresses, jobs, estimates and leads. Housecall Pro can also send webhooks when a job or estimate changes.
To connect, generate an API key in Housecall Pro’s app store, under API key management. API access is on Housecall Pro’s MAX plan, so check your plan first. You describe the workflow in your own words, AeroChat builds it and asks for the key by name. You enter the key in the AeroChat dashboard. It never passes through the conversation.
Workflows to copy
Copy this into AeroChat
When a customer asks when their appointment is, find them in Housecall Pro by phone number and read their next scheduled job. Tell them the date, the arrival window and the service. If they have no upcoming job, offer to book one. If they want to change the time or are unhappy with a delay, hand the conversation to a person.
Who uses it
Home service businesses that run on Housecall Pro: aircon and HVAC, plumbing, electrical, cleaning and handyman services. See the recipes for service booking, price quotes, technician arrival updates and warranty and repeat issues.
What stays in Housecall Pro
Housecall Pro stays the record of customers, jobs, schedules, estimates and invoices. Dispatch, pricing and invoicing stay with your team there. AeroChat handles the conversation, reads what it needs and creates the job or estimate.
Questions
Does AeroChat work with Housecall Pro?
Yes. It connects through Housecall Pro’s public API with an API key from your Housecall Pro account.
Can customers book through WhatsApp?
Yes. AeroChat collects the details, offers times and creates the job in Housecall Pro. It also works on Instagram, Messenger and web chat.
Do I need a developer?
No. You describe the workflow in your own words and AeroChat builds it. You generate the API key in Housecall Pro and paste it into the dashboard.
Which plan do I need?
Workflows via Skills are on every AeroChat plan. Choose by message volume. You need Growth or above to send payment links. On the Housecall Pro side, API access needs its MAX plan.
Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.
Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.
Book your first Housecall Pro job from chat
Paste a workflow, add your Housecall Pro API key and message your own number asking for a service.
Start your 7-day free trial. No credit card needed.
On Shopify? Install AeroChat from the Shopify App Store.