Integrations

Made for Shopify

Connect AeroChat directly from the Shopify App Store to instantly sync your product catalog, inventory levels, and order tracking. No coding, no manual data entry.

Key Capabilities

  • One-click connect, auto-sync — install from the Shopify App Store and your products, collections, and discounts sync automatically, always up to date.
  • Answers from live store data — product availability, sizes, colours, and pricing, pulled straight from your store.
  • Order status & tracking — customers get real-time order updates in chat, verified to their order.
  • Product recommendations — the AI suggests alternatives and complementary products to lift average order value.
  • Knows your policies — shipping rates, delivery estimates, returns, and exchange policies, answered instantly.
  • Proactive discount sharing — mentions active promotions and checks discount eligibility, without being asked.

Overview

Your Store Connected
your-store.myshopify.com
Shopify Admin View Store
Live data from your store ✓ Auto-synced · Always up to date
📦
Live
248
Products
🗂️
Live
18
Collections
🏷️
Live
5
Discounts

Most chatbots can't answer the questions that actually matter to shoppers — "is this in stock?", "where's my order?", "does my code still work?" — because they're disconnected from your store.

AeroChat for Shopify connects directly: install it in one click and your products, collections, orders, discounts, and store pages sync automatically, staying current as your catalogue changes. From there, the AI answers shoppers using live data — real prices, real stock, real order status — recommends products to grow each sale, and proactively shares active promotions. It works around the clock, in your customer's language, and hands off to your team when needed — turning your store's own data into 24/7 sales and support.

How It Works

1

Install in one click

Add AeroChat from the Shopify App Store — no code, no setup steps.

2

Your store syncs automatically

Products, collections, orders, and discounts sync instantly and stay up to date.

3

The AI starts selling & supporting

It answers from live store data, recommends products, and tracks orders across every channel.

You're in Control

The AI works out of the box — but you decide exactly what it shares with customers. Flip any of these on or off anytime.

Show Exact Prices

Quote product prices directly to customers.

Show Stock Levels

Share exact inventory counts, not just in/out of stock.

Product Recommendations

Let the AI suggest alternatives and complementary products.

Proactive Discount Sharing

Mention active promotions without being asked.

See It In Action

Live order data

Real-time order tracking

Where's my order? It's been 3 days.
Let me check — can you confirm the email on your order?
jordan@email.com
Thanks! Your order #1043 shipped yesterday and is arriving Thursday. Here's your tracking link 📦

Why this wins: the AI pulls the real, verified order status straight from your store — no "let me get back to you," no human needed.

Recommends from your catalog

Product recommendations that sell

I need a gift for someone who loves coffee, under RM150.
Great choice! Our Pour-Over Starter Kit (RM129) is a customer favourite, and it pairs perfectly with our Single-Origin Beans. Want me to show you both? ☕

Why this wins: the AI knows your actual catalogue and price points, turning a vague request into a specific, shoppable recommendation.

Real-time inventory

Live stock & pricing

Do you have the linen shirt in white, size M?
Yes — the White Linen Shirt in size M is in stock at RM89. Would you like the link to grab it?

Why this wins: answers pulled live from your store mean the AI never promises something that's sold out or quotes the wrong price.

Promotions

Proactive discount sharing

Is the AeroPods Pro on sale?
It is! 🎉 They're 15% off this week, and your order would qualify for free shipping over RM100. Want me to add them to your cart?

Why this wins: the AI surfaces live promotions and eligibility on its own — nudging shoppers toward checkout instead of leaving money on the table.

Setting It Up

  1. From the Shopify App Store, install AeroChat and click to connect your store.
  2. Your products, collections, orders, and discounts sync automatically — and the AI is ready to answer.

FAQ

Is it really one-click to connect?

Yes. Install AeroChat from the Shopify App Store and connect your store — your catalogue, orders, and discounts sync automatically, with no coding or manual data entry.

What store data can the AI access?

Your products, collections, orders, discounts, and store pages. It uses this to answer questions on availability, pricing, shipping, returns, order status, and promotions.

Does it stay up to date when my catalogue changes?

Yes. Your store data auto-syncs, so prices, stock, and promotions stay current without any re-uploading.

Can I control what the AI shares?

Yes. You can toggle exact prices, stock levels, product recommendations, and proactive discount sharing on or off at any time.

Does it work with my other channels?

Yes. Your Shopify-powered AI answers across web chat, WhatsApp, Instagram, Messenger, Telegram, and email — all from one unified inbox.