Connect Stamped to WhatsApp and AI Chat for Shopify
Yes. AeroChat works directly with Stamped. It reads your Stamped reviews, star ratings and product questions, and submits new reviews and questions to Stamped through its API, on WhatsApp, Instagram, web chat and every other channel your shoppers use.
If your Shopify store collects reviews with Stamped, AeroChat can use those reviews in the conversation. A shopper on WhatsApp, Instagram, Messenger, Telegram, web chat or email asks whether a serum suits oily skin, and AeroChat answers from what your buyers wrote in Stamped. A customer who is happy with their order can leave a review right there in the chat. Your Shopify store is built into AeroChat, and Stamped connects through its public API. You describe the workflow in your own words, AeroChat builds it, and Stamped stays the place your team manages reviews.
What you can do with Stamped and AeroChat
- Answer “what do other buyers say?”. AeroChat reads the Stamped reviews for the product the shopper asks about and sums up what buyers said about fit, quality or results, with a short quote.
- Share a product’s star rating. AeroChat reads the product’s rating summary from Stamped and replies with the average rating and the number of reviews.
- Take a review in the chat. When a customer says they love their order, AeroChat checks the order in Shopify, asks for a star rating and a few words, and submits the review to Stamped for that product.
- Answer product questions from your Q&A. AeroChat searches the questions and answers stored in Stamped, so a question your team already answered once gets the same answer in chat.
- Send new questions to your Q&A. When the answer is not in your catalog, reviews or Q&A, AeroChat creates the question in Stamped with the shopper’s name and email, so your team answers it where you answer every other question.
- Answer “is my review live yet?”. AeroChat finds the customer’s reviews in Stamped by their email and tells them whether the review is published or still waiting.
What it looks like on WhatsApp
Customer: Does the Dew Drop serum work for oily skin? (example)
AeroChat: The Dew Drop serum has 4.6 stars from 212 reviews. Buyers with oily skin say it absorbs fast and does not feel greasy, and a few say they use it only at night. One wrote: “Light enough for my oily T-zone.” Would you like the 30 ml or the 50 ml bottle?
In Stamped: nothing changes. AeroChat read the reviews and the rating summary for that product.
Customer: Is the Dew Drop serum safe to use with retinol? (example)
AeroChat: Good question. I could not find that in our product notes or past answers, so I have sent it to our team. They will answer by email and the answer will show on the product page.
In Stamped: a new question for the Dew Drop serum appears under the customer’s name and email, ready for your team to answer.
Customer: I left a review two weeks ago, where is it? (example)
AeroChat: I found your review of the Dew Drop serum from 28 October. It is not published yet. Our team reviews new submissions before they go live.
In Stamped: nothing changes. AeroChat looked up the reviews under the customer’s email and read their status.
Works on every chat channel
Your shoppers message you wherever they already are. The same Stamped connection and the same workflows run on each of these channels, and Stamped stays the record whichever one they use.
| Channel | What your shoppers can do |
|---|---|
| Message your WhatsApp Business number to ask what buyers say about a product, see its rating, ask a question, leave a review or check whether their review is live. Voice notes are transcribed, so a spoken request works too. | |
| Send the same requests by direct message. A comment on your post can get an automatic reply that moves the conversation to a DM. | |
| Facebook Messenger | Send the same requests to your Facebook Page. Comments on your Page posts can get an automatic reply too. |
| Telegram | Send the same requests to your business on Telegram. |
| Web chat | Ask the same questions in the chat on your Shopify store, right on the product page. |
| Write to your Gmail or Office 365 address and get the same answer the chat gives. |
How the connection works
There are two parts. Your Shopify store is built into AeroChat: you install AeroChat from the Shopify App Store and connect the store in the dashboard, and it syncs your products and looks up orders. Stamped connects through its public reviews API, documented at developers.stamped.io. Through it, AeroChat reads reviews, rating summaries and questions, and submits new reviews and questions. Stamped matches reviews to products by your product ID, so the two parts line up.
- What AeroChat reads from Stamped: reviews for a product, with their rating, title, text and reviewer name, product rating summaries with the average rating and review count, reviews filtered by a customer’s email and status, and the questions and answers in your Q&A.
- What AeroChat writes to Stamped: new reviews submitted in chat, with the product, star rating, review text and the customer’s name and email, and new questions with the product and the shopper’s name and email.
To connect, open your Stamped dashboard, go to Settings, then Review Integrations, then API Keys. Copy your public key, private key and store hash. Stamped’s help center says using the Stamped API requires a Professional or Enterprise plan (as of November 2026). These reviews endpoints are Stamped’s V2 API, which Stamped says it will replace once its new Reviews API is released. New reviews and questions go into Stamped like any others, and you publish, hide or answer them there.
You describe the workflow in your own words, for example “when a shopper asks what people think of a product, read its Stamped reviews and sum them up”. AeroChat builds the workflow as a draft and asks for the Stamped keys by name. You enter them in the AeroChat dashboard. They never pass through the conversation.
Workflows to copy
Six ready-made workflows for Stamped. Copy one into AeroChat, add your Stamped keys, and it runs on every channel.
1. Answer “what do other buyers say?”
Copy this into AeroChat
When a shopper asks what people think of a product, or asks about fit, quality or results, find the product in our Shopify catalog and read its Stamped reviews. Only use published reviews. Reply with the average rating and number of reviews, then sum up what buyers say about the thing they asked, in two or three sentences, with one short quote. If there are no reviews yet, say so and answer from the product description. Never make up a review. Reply in the customer’s language.
2. Share a product’s star rating
Copy this into AeroChat
When a shopper asks whether a product is good or well rated, read the product’s rating summary from Stamped and reply with the average rating and the number of reviews in one line, for example “4.6 stars from 212 reviews”. Then ask if they would like to hear what buyers say about the thing that matters to them, and use the reviews workflow if they do.
3. Take a review in the chat
Copy this into AeroChat
When a customer says they are happy with an order, thank them and ask if they would like to leave a review. Check their order in Shopify by the email or phone number on it and confirm which product they mean. Ask for a star rating from 1 to 5 and a few words about the product. Submit the review to Stamped for that product with their name, email, rating and text, and tell them it will appear once it is published. If the rating is 1 or 2, do not push for a review. Ask what went wrong and hand the conversation to our team.
4. Answer product questions from your Q&A
Copy this into AeroChat
When a shopper asks a question about a product, first check the product description and our knowledge base. If the answer is not there, search the questions in Stamped for that product. If our team already answered the same question, reply with that answer in your own words. Only use answers our team wrote or published. Reply in the customer’s language.
5. Send new questions to your Q&A
Copy this into AeroChat
When a shopper asks a product question that the description, knowledge base, reviews and Stamped Q&A do not answer, tell them you will pass it to our team. Ask for their name and email if you do not have them. Create the question in Stamped for that product with their name, email and the question in their words. Tell them our team will answer by email. Never guess an answer about safety, ingredients or compatibility.
6. Answer “is my review live yet?”
Copy this into AeroChat
When a customer asks about a review they left, ask for the email they used. Read the Stamped reviews filtered by that email. Tell them which product the review is for, the date, and whether it is published or still waiting. Do not promise that a review will be published. Never share another reviewer’s details.
Who uses it
Shopify stores where buyers want proof before they pay, such as beauty, clothing and home goods, use reviews and Q&A in chat to answer fit, quality and ingredient questions. These recipes fit a store that runs on Shopify and Stamped:
- Beauty stores: ingredient and skin questions and product recommendations.
- Fashion stores: size and fit questions and order tracking.
What stays in Stamped
Stamped stays your record of reviews and questions. Moderation, review requests, replies, answers, widgets on your product pages and your review settings all live there. Every review and question AeroChat submits goes into Stamped, and you publish, hide or answer it the same way as the rest.
AeroChat handles the conversation. It reads reviews, ratings and answers to reply to shoppers, takes new reviews and questions in chat, and leaves the rest to Stamped.
WhatsApp workflows that use Stamped
These end-to-end WhatsApp workflows run with Stamped and your Shopify store behind them. See them all in the WhatsApp workflows library.
- WhatsApp Review Requests After Every Visit or Order
- WhatsApp Product Recommendations From Your Catalog
- WhatsApp Complaint Handling With Tickets and Team Tasks
Questions
Does AeroChat work with Stamped?
Yes. It connects through Stamped’s public API with the API keys from your own Stamped dashboard. It is not a Stamped product, and AeroChat has no partnership with Stamped.
Can customers leave a Stamped review on WhatsApp?
Yes. AeroChat asks for the rating and a few words in the chat and submits the review to Stamped for the right product. You then publish or hide it in Stamped as usual.
Will AeroChat answer questions it is not sure about?
No. The recipes tell AeroChat to answer from your product details, reviews and past answers only. Anything else goes to your Stamped Q&A for your team to answer.
Which plan do I need?
On the Stamped side, Stamped’s help center says API access requires a Professional or Enterprise plan (as of November 2026). On the AeroChat side, workflows via Skills are on every plan, with a 7-day free trial. Choose by message volume: Starter covers 500 AI responses a month, Growth 2,000 and Advanced 5,000.
Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.
Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.
Put your Stamped reviews to work in chat
Install AeroChat, paste the reviews recipe, add your Stamped keys, and ask your own chat what buyers say about your best seller.
7-day free trial.