Shipping Quotes in Chat for Wix
Yes. AeroChat gives shipping quotes for your Wix store in the chat. It asks where the order is going and quotes your Wix shipping options for that area, with any free-shipping threshold and your delivery times. For an exact figure, it creates a cart in Wix with the items and the address, and asks Wix to estimate the delivery cost, tax and total. Then it sends the checkout link, on WhatsApp and every other channel.
This recipe answers “how much is shipping to me?” before the shopper gives up at checkout. Part of connecting Wix to WhatsApp and AI chat.
What happens today
Shoppers ask what delivery costs before they commit: to another state, to an island, to another country, for a heavy item. Some only find out at checkout, and leave. Someone on the team works it out from the shipping settings and replies, which takes longer than the shopper is willing to wait.
The flow that works
- The shopper asks what shipping costs, or how long it takes.
- AeroChat asks where it is going: the country, and the postcode or city where your rates depend on it.
- It reads your synced Wix shipping options for that area and quotes each one with its price and your delivery time from your Shipping page.
- It says how close the shopper is to free shipping, if you offer it.
- For an exact total with several items, it creates a cart in Wix with the items and the address, and asks Wix to estimate the delivery cost, tax and total.
- If you don’t ship to that area, it says so plainly.
- If the shopper is ready, it sends the checkout link for the same cart.
What it looks like on WhatsApp
Customer: How much is shipping to Austin, 78704? (example)
AeroChat: To 78704 we have Standard at US$6, 3 to 5 business days, and Express at US$14, 1 to 2 business days (example). Orders over US$75 ship free with Standard.
Customer: I want the Desk lamp and two bulbs. Is that free?
AeroChat: That comes to US$82, so Standard is free. Your total with tax is US$88.97 (example). Here’s your checkout link: checkout link (example).
In Wix: a cart with the lamp, two bulbs and the Austin address is created and estimated. The order appears in Wix when the shopper pays.
The recipe
Copy this into AeroChat
When a customer asks about shipping costs or delivery times, follow these steps.
- Ask where the order is going: the country, and the postcode or city.
- Quote our Wix shipping options for that area, each with its price and the delivery time from our Shipping page.
- If we offer free shipping above an amount, say how much more they need to spend.
- If they ask for an exact total, create a cart in Wix with their items and the address, and get Wix’s estimate for delivery, tax and total. Quote those figures.
- If we don’t ship there, say so plainly. Never quote a rate we don’t have.
- If they want to buy, send the checkout link for the cart.
Only quote rates and times from Wix and our Shipping page. Reply in the customer’s language.
If some products ship separately or only to some areas, add a line about them to step 2 before you paste it.
What to connect
- Wix. Built in. Connect your Wix site from the AeroChat dashboard and approve the access Wix asks for. AeroChat syncs your products, coupons, discounts, shipping options, blog posts and site pages, and looks up orders for a verified customer.
- Wix API key. In Wix’s API Keys Manager, the site owner creates a key with permission for managing carts, and copies the site ID. Paste both in when AeroChat asks. Carts, their estimated totals and their checkout link are documented at dev.wix.com.
- Your knowledge base. Your Shipping page with delivery times, read from the pages on your Wix site, so AeroChat uses your own wording and rules.
Need same-day delivery quotes from a courier too? See same-day delivery quotes with Lalamove.
After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: connect Wix, add the API key, add your knowledge base, then switch it on. If it built the connection from Wix’s public documentation, the checklist asks you to check it once against the current docs.
Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.
Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.
What you still decide
- Your shipping options and rates in Wix, kept up to date.
- Whether AeroChat mentions free shipping on every quote.
- What it says for areas you don’t ship to.
The result to expect
Shoppers get a delivery price for their own address in seconds, and can check out from the same chat. Fewer carts are left at the shipping step.
Measure it with your own numbers: shipping questions answered without handover, and checkouts that follow a quote, for a month before and after.
Next: see the shipping quote workflow across every channel and delivery booking in chat for Wix.
Works on every chat channel
This workflow runs the same way on WhatsApp, Instagram, Facebook Messenger, Telegram, the chat on your Wix site and email, with the same Wix connection behind it. See what each channel does on the Wix integration page.
Channel versions: WhatsApp ordering.
Give your first shipping quote in chat
Connect Wix, paste the recipe, and ask your own number what shipping costs to you.
Start your 7-day free trial. No credit card needed.
Sign up for an annual plan on Growth or above and we’ll set up your workflows and connect Wix for you, free. See plans.