Quote Same-Day Delivery on WhatsApp with Lalamove

Yes. AeroChat works directly with Lalamove. When a customer asks how much it costs to deliver today, AeroChat gets a Lalamove quotation from your pickup address to theirs for the vehicle type you set, and replies with the price before anything is booked.

This recipe answers “can you send it today, and how much?” with a real Lalamove price, so the customer can decide in the same chat. Part of connecting Lalamove to WhatsApp and AI chat.

What happens today

A customer wants a cake, flowers or a part today and asks how much delivery costs. Someone opens the Lalamove app, types in both addresses, reads the price and replies. During a rush the reply comes late, the customer has already ordered somewhere that answered first, and the quote was for nothing.

The flow that works

The customer asks about same-day delivery and the price.
AeroChat asks for the drop-off address and, if they want a later time today, when.
It gets a Lalamove quotation from your pickup address with the vehicle type you set.
It replies with the delivery price and checks the time against your same-day cut-off.
If the customer wants to go ahead within Lalamove’s 5-minute quotation window, it carries on to book. After that, it gets a fresh quote first.

What it looks like on WhatsApp

Customer: Can you deliver a 1 kg chocolate cake to Mont Kiara today around 5pm? How much? (example)

AeroChat: Yes, we can deliver today. Delivery from our Bangsar kitchen to Mont Kiara at 5pm is RM18 by motorcycle. With the cake, your total is RM143. Would you like to order?

Customer: Yes, let’s do it.

In Lalamove: a quotation is created for a motorcycle delivery from Bangsar to Mont Kiara scheduled for 5pm. No order is placed until the customer confirms.

The recipe

Copy this into AeroChat

When a customer asks whether we can deliver today, or how much delivery costs, follow these steps.

Check the time. Same-day orders close at 3pm (example). After that, offer delivery tomorrow.

Ask for the full drop-off address, and the time they want it if it is later today.

Get a Lalamove quotation from our pickup address at 12 Jalan Telawi (example) to their address, with a motorcycle for small items and a car for large orders (example), scheduled for the time they gave.

Reply with the delivery price from the quotation and the order total, in one or two lines.

If they want to go ahead, carry on to take the order and book the delivery. If more than 5 minutes have passed since the quotation, get a new one first.

If the address is outside the area we deliver to, tell them and offer pickup.

Quote only the price Lalamove returns, plus any fee in our knowledge base. Reply in the customer’s language.

Change the cut-off time, the pickup address and the vehicle rule to your own before you paste it.

What to connect

Lalamove. Copy your API key and secret from the Developers tab of Lalamove’s developer portal. Start with the sandbox keys, then switch to production keys once your Lalamove Wallet is topped up. Paste them in when AeroChat asks.
Your knowledge base. Upload your same-day cut-off, the areas you deliver to and your product prices, so AeroChat can give the full total.

Lalamove honors a quotation for 5 minutes, as its API documentation describes. Deliveries are billed to your own Lalamove account when you book. POS Malaysia delivery is built into AeroChat, so you only need this recipe if you already deliver with Lalamove.

After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: connect Lalamove, add your knowledge base if the recipe uses one, then switch it on. If it built the connection from Lalamove’s public documentation, the checklist asks you to check it once against the current docs.

Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.

Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.

What you still decide

Your same-day cut-off time and delivery area.
Which vehicle type AeroChat quotes for each kind of order.
Whether you add a fee on top of the Lalamove price or cover part of it.

The result to expect

Customers who need something today get a real delivery price in the chat, at the moment they are deciding. Fewer same-day orders go to whoever answered first.

Measure it with your own numbers: same-day orders taken in chat, and delivery questions answered by hand, for a month before and after.

Next: book the delivery from WhatsApp with Lalamove.

Works on every chat channel

This workflow runs the same way on WhatsApp, Instagram, Facebook Messenger, TikTok, Telegram, the chat on your website and email, with the same Lalamove connection behind it. See what each channel does on the Lalamove integration page.

Get your first delivery quote in chat

Paste the recipe, add your Lalamove sandbox key, and ask your own number how much it costs to deliver across town today.

Start your 7-day free trial. No credit card needed.

Sign up for an annual plan on Growth or above and we’ll set up your workflows and connect Lalamove for you, free. See plans.

On Shopify? Install AeroChat from the Shopify App Store.