WhatsApp Message Templates for Online Stores

By Alva Chew 2 min read Updated November 11, 2026

Ready-to-copy WhatsApp message templates for online stores. Each page has templates for one moment in the order, with a line on when to use each one. Copy them, change the details, and send. Or let AeroChat send them for you, filled in from your store data.

Outside the 24-hour customer service window, a message you start needs an approved WhatsApp template. See WhatsApp message templates and how template approval works.

WhatsApp templates

See templates for every channel.

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AeroChat answers your customers on WhatsApp, Instagram, Messenger, TikTok Shop buyer chat, Shopee, Lazada, web chat and email, and finishes the job in the chat: order lookups, returns, payment links and delivery updates.

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