How to Connect Claude to AeroChat MCP
You connect AeroChat’s MCP server to Claude by copying one URL, the MCP server endpoint from your AeroChat admin panel, and pasting it into a custom connector in Claude. The whole setup takes a few minutes and needs no code. Here’s the exact process, step by step, with screenshots from a real connection.
What you’ll need before you start
- An active AeroChat account with admin access.
- A Claude account (Claude.ai, the web version).
- The email and password you use to sign in to AeroChat’s admin panel. You’ll need these again during the connection step.
Step 1: Find the MCP server endpoint in AeroChat
In your AeroChat admin panel, go to the Integrations section under AI tools. You’ll see AeroChat’s available integrations listed here, including the MCP server option. Open it. If it hasn’t been set up yet, it’ll show as not configured. Inside the MCP server settings is the server endpoint: a single URL that’s specific to your AeroChat account, alongside a list of key permissions you can choose to grant. This one URL is the only thing you need to carry over to Claude, so copy it.
Step 2: Add AeroChat as a custom connector in Claude
Switch over to Claude and click the plus button where you’d normally attach a file or start a new capability. From there, choose to add a custom connector. Give it a name you’ll recognise later (“AeroChat” is the obvious choice) and paste the server endpoint URL you copied from AeroChat into the connection field. Click continue, leave the remaining settings on their defaults, and click add.
Step 3: Sign in and approve permissions
Claude will prompt you to sign in. Use the same email and password you use to log in to AeroChat’s admin panel, not a separate account. After signing in, you’ll see a list of the permissions AeroChat’s MCP server is requesting. Review them, then click connect.
Step 4: Verify the connection
Once you click connect, Claude confirms AeroChat is connected. You can verify it worked from either side: check that the connector shows as active in Claude, or go back to AeroChat’s integrations section and confirm the MCP server now shows as configured rather than not connected.
Why connect AeroChat to Claude at all?
MCP, the Model Context Protocol, is the open standard that lets an AI assistant like Claude connect to an external system’s data and tools directly inside a conversation, rather than you copying information back and forth manually. Connecting AeroChat’s MCP server means Claude can work with your AeroChat account as a connected source instead of a separate tab you keep switching to. This is a genuinely different mechanism from the tool-calling and skills your AeroChat chatbot itself uses to help customers, covered in what are AI agent skills and how a chatbot performs actions. It’s built on the same underlying idea though: giving an AI system a defined, permissioned way to reach a real system rather than working from a static description of it.
Troubleshooting
| Problem | What to check |
|---|---|
| Can’t find the MCP server option in AeroChat | Confirm you’re in the Integrations section under AI tools in the admin panel, and that you’re signed in with an admin-level account. |
| Claude doesn’t prompt you to sign in | Double-check the server endpoint URL was pasted in full and without extra spaces before clicking continue. |
| Connection shows as failed after approving permissions | Confirm you used the same email and password as your AeroChat admin login, not a different account. |
| Not sure if it actually connected | Check both sides: the connector status in Claude, and the MCP server’s configured status back in AeroChat’s admin panel. |
Frequently asked questions
Do I need to be a developer to connect AeroChat’s MCP server to Claude?
No. The process is copy one URL, paste it into a custom connector, sign in, and approve permissions. No code involved.
Which Claude do I connect this to?
The web version, Claude.ai, using its custom connector option.
What if I have more than one AeroChat account?
Each AeroChat account has its own unique server endpoint, so make sure you’re copying the URL from the specific account you want Claude connected to, and signing in with that account’s credentials during the connection step.
If you use ChatGPT rather than Claude, the setup follows the same shape. See how to connect AeroChat MCP with ChatGPT. Connecting to Cursor works differently, using an API key and a configuration snippet rather than a URL and sign-in. See how to connect AeroChat MCP with Cursor.
