A re-engagement campaign on WhatsApp brings back a customer who's gone quiet, a lapsed buyer, an abandoned cart, someone who wanted a product that's now back. Because WhatsApp messages get…

Yes, and doing it well is the difference between a handoff a customer appreciates and one that makes them repeat everything. Before a conversation reaches a human, the chatbot can…

Through a webhook, not a native app. AeroChat doesn't have a pre-built HubSpot integration you toggle on. On the Growth plan and above, it sends conversation events out through a…

Neither replaces the other. WhatsApp wins for time-sensitive, high-attention messages a customer needs to see now, order updates, back-in-stock alerts, cart recovery. Email wins for volume, depth, and content that…

WhatsApp gives you rich, two-way, conversational messages and near-global reach, but it's constrained by opt-in rules and a 24-hour messaging window. SMS is simpler, more universal, and works on any…

Yes, and it's the single highest-leverage thing to automate first. "Where's my order?" is consistently the most common message any store gets, and AeroChat answers it by reading live order…

Not through a visual, no-code builder, no. AeroChat doesn't currently have a drag-and-drop interface for defining your own custom actions the way some developer-focused platforms do. What it has instead…

Yes, and this is the detail that actually separates a genuinely useful chatbot from one that just sounds confident. There are two fundamentally different ways a chatbot can answer a…

Give the rep context, not a generic nudge to "reach out." A chatbot helps your sales team follow up by tagging exactly why a conversation went cold and surfacing that…

Through custom instructions, no code required. This is the no-code way to shape how AeroChat behaves for your specific business: which route a conversation takes, what tone it uses, and…