SleekFlow vs AeroChat: Messaging Inbox vs Finishing the Job in Chat
AeroChat runs the whole request inside the chat and prices by AI responses, and SleekFlow gives your team a messaging inbox, flows and AI agents priced by seats, contacts and AI credits. SleekFlow suits a team that needs WeChat, LINE, Viber or SMS beside WhatsApp, and wants broadcasts and a flow builder. AeroChat suits an online store that wants customers to ask, pay and get delivery updates in one conversation, on WhatsApp, Instagram, Messenger, Telegram, TikTok Shop buyer chat, web chat and email, with its store, payments, couriers and other systems connected.
SleekFlow and AeroChat at a glance
| SleekFlow | AeroChat | |
|---|---|---|
| What it is | A messaging platform for many channels, with a team inbox, broadcasts, a flow builder and AI agents | Chat infrastructure that runs your customer service and sales workflows, for online stores and service businesses |
| Pricing model | Plans by user seats and monthly active contacts, with AI credits for advanced AI replies, plus WhatsApp number hosting and message fees | Flat monthly plans sized by AI responses, with no per-resolution fees. Your team’s replies don’t count toward the plan |
| Channels | WhatsApp, Instagram, Facebook Messenger, WeChat, LINE, Telegram, Viber, SMS and a live chat widget | Web chat, WhatsApp, Instagram, Messenger, Telegram, email and TikTok Shop buyer chat, plus comment replies on Instagram and Facebook. Shopee and Lazada are supported too |
| What it does in chat | AI agents answer and follow procedures you set. With Shopify on Pro and above, your team sees order and cart context and can send a Shopify checkout link or a Stripe payment link. AI agent Shopify actions such as building a cart need Premium or Enterprise | Answers from your store data, verifies the customer before sharing an order, sends a payment link and confirms payment, books delivery and runs any workflow you describe |
| Setup | Connect channels and build flows. Shopify data syncs one way, from Shopify to SleekFlow. Zapier and Make on Pro | Connect your store and channels. Describe a workflow in your own words, add the system’s key, and AeroChat builds it |
SleekFlow details from sleekflow.io/en-us/pricing and sleekflow.io/en-us/faq, checked 11 November 2026.
Where AeroChat is different
It finishes the job in the chat, with the payment confirmed
AeroChat sends an Airwallex payment link in the conversation and confirms the order once it is paid, so the customer gets the confirmation in the same thread. In Malaysia it then books the delivery with POS Malaysia and sends the tracking number in the same chat. AeroChat never sees card numbers and never holds your funds.
One allowance instead of seats, contacts and credits
SleekFlow plans combine user seats, monthly active contacts and AI credits, and each has its own add-on price. AeroChat plans are sized by AI responses. Admin users are not limited, a larger contact list does not change the plan, and your team’s replies never use the allowance.
Describe a workflow and it is built
Instead of drawing a flow, you describe what you want in your own words, for example “when a customer asks where their order is, verify their email, check the order and send the tracking link”, paste in the key of the system you are connecting, and AeroChat builds it. Any system with a public API connects this way. See the integrations it already has pages for.
Commerce channels beyond messaging apps
AeroChat answers in TikTok Shop buyer chat and by email, and supports Shopee and Lazada, alongside WhatsApp, Instagram, Messenger and Telegram. Your WhatsApp number can stay on the WhatsApp Business app on your phone while it runs on AeroChat.
When SleekFlow may suit you better
- Your customers use WeChat, LINE, Viber or SMS. SleekFlow lists all four. AeroChat does not list them today.
- Your team builds flows by hand. SleekFlow includes a flow builder with 50 to 200 active flows depending on plan, for teams that prefer to draw each step.
Pricing as of November 2026
SleekFlow plans, from its US pricing page, in US dollars, billed yearly. The page shows a monthly billing option and says yearly billing saves 20%.
| SleekFlow plan | Billed yearly | Seats | Monthly active contacts | Advanced AI credits a month |
|---|---|---|---|---|
| Essential | US$49 a month (US$588 a year) | 3 | From 500 | Not listed |
| Pro | US$109 a month (US$1,308 a year) | 10 | From 500 | 3,000 (about 100 to 200 advanced replies) |
| Premium | US$279 a month (US$3,348 a year) | 10 | From 1,000 | 15,000 (about 500 to 1,000 advanced replies) |
| Enterprise | Custom | Custom | Custom | Custom |
Basic AI agent replies are unlimited from Pro. Extra AI credits are US$20 per 5,000. Extra contacts are US$20 per 100, added automatically for that billing month. Extra seats are US$15 on Essential and US$25 on Pro and Premium. WhatsApp number hosting is US$15 a month, plus message fees from SleekFlow’s rate card. SleekFlow has a 7-day Pro trial. For a worked monthly example, see SleekFlow pricing explained.
AeroChat has flat monthly plans sized by AI responses, with no per-resolution fees. Your team’s replies don’t count toward the plan, admin users are not limited, and every plan has a 7-day free trial. Payment links and WhatsApp broadcasts start on Growth. See current plans on the pricing page.
Switching from SleekFlow to AeroChat
- Connect your store. Shopify, WooCommerce and Wix are supported, so AeroChat answers from your products, stock and orders.
- Move your WhatsApp number. Connect it to AeroChat. It can stay on the WhatsApp Business app on your phone at the same time.
- Bring your knowledge across. Add your policies, FAQs and pages so the answers match what your customers already get.
- Describe your flows as workflows. Take each flow you rely on and write what it does in your own words. AeroChat builds each one from your description.
- Bring your contacts. Your contact list does not change your AeroChat plan.
Questions
Is AeroChat or SleekFlow better for an online store?
If you want customers to ask, pay and get delivery updates in one conversation on WhatsApp, Instagram, TikTok Shop and your web chat, AeroChat is the better fit. If you need WeChat, LINE or Viber, SleekFlow is an option to look at.
Does SleekFlow charge for AI?
As of November 2026, basic AI agent replies are unlimited on SleekFlow Pro and above, and advanced AI replies use AI credits, with 3,000 a month on Pro and extra credits at US$20 per 5,000. AeroChat plans are sized by AI responses, with no separate credit types.
Does SleekFlow support TikTok Shop buyer chat?
SleekFlow’s FAQ lists WhatsApp, Instagram, Messenger, WeChat, LINE, Telegram, Viber, SMS and a live chat widget, and does not list TikTok Shop, as of November 2026. AeroChat answers buyers in TikTok Shop buyer chat.
Can AeroChat confirm that a customer has paid?
Yes. AeroChat sends an Airwallex payment link and detects the payment, then confirms the order in the same chat. The customer never has to type “paid”.
Run a sale in one conversation
Sign up, connect your store and WhatsApp, and ask your own number for a product you sell. Then say “I’ll take it” and see the payment confirmed in the chat.
Start your 7-day free trial. No credit card needed.
On Shopify? Install AeroChat from the Shopify App Store.