Join a Wix Online Program on WhatsApp and in Chat

Yes. AeroChat works directly with Wix Online Programs. When someone wants to join a program, AeroChat finds the member by their account email and adds them to a free program straight away. For a paid program, it sends the program page to pay and welcomes them in the chat once Wix shows them as a participant.

This recipe turns “can I join?” into an enrolled participant, in the chat where they asked. Part of connecting Wix Online Programs to WhatsApp and AI chat.

What happens today

Someone sees your challenge on Instagram and asks how to join. They get a link, then have to find the program, log in or create an account and click join. Many give up at the login. The ones who get in hear nothing from you until the first step, and some never start.

The flow that works

The member asks to join a program in chat.
AeroChat finds the program among your published programs and asks for the email on their member account.
For a free, public program, it adds them as a participant and tells them how to open it.
For a paid program, it sends the program page link with the price. When Wix shows them as a participant, AeroChat welcomes them in the chat.

What it looks like on WhatsApp

Customer: I’d like to join the 6-week sourdough course. (example)

AeroChat: Great choice. The 6-Week Sourdough Course is US$59 and self-paced. Here is the program page to join. What email is on your account?

Customer: kim@example.com

AeroChat: Welcome, Kim. You’re in the 6-Week Sourdough Course. Step 1, Feeding your starter, is ready in your member area.

In Wix Online Programs: Kim pays on the program page and becomes a participant. AeroChat sees the new participant record and sends the welcome.

The recipe

Copy this into AeroChat

When someone asks to join one of our programs, follow these steps.

Find the program among our published programs in Wix Online Programs. If it is not clear which one, list them and ask.

Ask for the email on their member account and find the member in Wix. If they have no account, send our sign-up page from the knowledge base and continue once they have one.

If the program is free and public, add them as a participant and tell them how to open it on our site.

If the program has a price, send the program page link with the price.

When a participant record appears for them in that program, welcome them in the chat and tell them what the first step is.

If the program needs our approval, tell them their request is waiting for us.

Never ask for card details in the chat. Reply in the customer’s language.

Change the welcome message, for example to add a tip for the first step, before you paste it.

What to connect

Your Wix site. Built in. Connect Wix from the AeroChat dashboard and the chat is added to your site.
Wix Online Programs. Open the API Keys Manager in your Wix account (account owners and co-owners can create keys), create a key, give it access to your site only, and choose the Wix Online Programs and Wix Members permissions. Copy the key and your site ID, which is the part of your site dashboard URL after /dashboard/. Wix only accepts a site-level call with a key from the account that owns the site. Paste them in when AeroChat asks.
Your knowledge base. Add your member sign-up page and a line on who each program is for, so AeroChat can guide people who are new.

After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: add the Wix Online Programs key, add your knowledge base if the recipe uses one, then switch it on. If it built the connection from Wix’s public documentation, the checklist asks you to check it once against the current docs.

Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.

Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.

What you still decide

Which programs are free, paid, public or need your approval, all set in Wix Online Programs.
What the welcome message says and which first step it points to.
Whether AeroChat suggests a program when the one asked for is full or ended.

The result to expect

People who ask to join are enrolled or sent to pay in the same chat, and they get a welcome that points them to the first step.

Measure it with your own numbers: participants who joined after a chat, and how many of them start the first step, for a month before and after.

Next: answer progress questions in the chat, or see every Wix Online Programs workflow.

Works on every chat channel

This workflow runs the same way on the chat on your Wix site, WhatsApp, Instagram, Facebook Messenger, Telegram and email, with the same Wix Online Programs connection behind it. See what each channel does on the Wix Online Programs integration page.

Enroll your first member in chat

Connect your Wix site, paste the recipe, add your Wix key, and join a free test program from your own number.

Start your 7-day free trial. No credit card needed.

Sign up for an annual plan on Growth or above and we’ll set up your workflows and connect Wix Online Programs for you, free. See plans.

On Shopify? Install AeroChat from the Shopify App Store.