Connect Wix Online Programs to WhatsApp, Instagram and AI Chat
Yes. AeroChat works directly with Wix Online Programs. It reads your programs, enrolls members in free programs, sends paid programs to buy, and answers progress, access and certificate questions from each participant’s record, through the Wix Online Programs API, on WhatsApp, Instagram, your Wix site’s chat and every other channel your members use.
If you run courses, challenges or coaching programs with Wix Online Programs, your participants need help at every step. Which program should I start? How far am I? Why can’t I open the next step? AeroChat answers in the chat they started in, from their own record in Wix. A member on WhatsApp asks how much of the 30-day challenge they have done, and AeroChat replies with their steps completed and their deadline. Someone who wants to join a free program is enrolled right there. Your Wix site is built into AeroChat, and Wix Online Programs connects through Wix’s REST API with a key you create in Wix. You describe each workflow in your own words, AeroChat builds it, and Wix Online Programs stays the place your programs run.
What you can do with Wix Online Programs and AeroChat
- Join a program in the chat. AeroChat enrolls a member in a free program straight away. For a paid program, it sends the program page to pay and welcomes them once they are a participant.
- Answer “how far am I?”. AeroChat reads the participant’s progress and replies with steps completed, steps left, their completion percentage and any deadline.
- Help when a member cannot get in. AeroChat checks their enrollment, any pending application and whether access is blocked on the site, and tells them what is wrong and what to do.
- Answer “which program should I take?”. AeroChat reads your published programs with their description, price, start date and duration, and suggests one that fits.
- Send a completion certificate. When a participant has finished a program with a certificate, AeroChat sends the certificate download link in the chat.
- Answer “was my application accepted?”. For programs that need your approval, AeroChat reads the join application and tells the member whether it is waiting for you, approved or waiting for payment.
What it looks like on WhatsApp
Customer: How far am I in the 30-day strength challenge? (example)
AeroChat: Can you confirm the email on your account?
Customer: ravi@example.com
AeroChat: Thanks, Ravi. You’ve completed 18 of 30 steps, so you’re 60% of the way. Your deadline is 5 December. Keep going.
In Wix Online Programs: nothing changes. AeroChat found Ravi’s participant record and read his progress and deadline.
Customer: Can I join the free 7-day reset program? (example)
AeroChat: Yes. What email is on your account?
Customer: ella@example.com
AeroChat: You’re in, Ella. The 7-Day Reset starts today. Open it from your member area on our site, and day 1 is waiting for you.
In Wix Online Programs: Ella is added as a participant in the 7-Day Reset with free enrollment. She shows in your participants list.
Works on every chat channel
Your customers message you wherever they already are. The same Wix Online Programs connection and the same workflows run on each of these channels, and Wix Online Programs stays the record whichever one they use.
| Channel | What your customers can do |
|---|---|
| Web chat | Ask from the chat on your Wix site, without leaving the page. AeroChat adds the chat to your site when you connect Wix. |
| Message your WhatsApp Business number to find a program, join one, check their progress, get help with access or get their certificate. Voice notes are transcribed, so a spoken request works too. | |
| Send the same requests by direct message. A comment on your post can get an automatic reply that moves the conversation to a DM. | |
| Facebook Messenger | Send the same requests to your Facebook Page. Comments on your Page posts can get an automatic reply too. |
| Telegram | Send the same requests to your business on Telegram. |
| Write to your Gmail or Office 365 address and get the same answer the chat gives. |
How the connection works
There are two parts. Your Wix site is built into AeroChat: you connect Wix from the AeroChat dashboard, AeroChat adds the chat to your site, and it syncs your products, discounts and site pages. Wix Online Programs connects through Wix’s REST API, documented at dev.wix.com/docs/api-reference/business-management/online-programs. Through it, AeroChat reads programs, participants and join applications, finds members by their account email through Wix Members, and enrolls members in free programs. Each workflow uses only what its recipe asks for.
- What AeroChat reads from Wix Online Programs: your published programs with their title, description, price, start date, duration and page link, each participant’s enrollment status, progress, steps completed, completion percentage, deadline and certificate, join applications with their approval and payment status, and whether access to programs is blocked on the site.
- What AeroChat writes to Wix Online Programs: new participants in free programs, for the member found by their account email.
Open the API Keys Manager in your Wix account (account owners and co-owners can create keys), create a key, give it access to your site only, and choose the Wix Online Programs and Wix Members permissions. Copy the key and your site ID, which is the part of your site dashboard URL after /dashboard/. Wix only accepts a site-level call with a key from the account that owns the site. Wix’s docs say a premium plan is needed to go beyond the free tier participant limits for your site.
Paid programs are bought on your own Wix site, where the member pays on Wix’s page. AeroChat sends the program page link, then checks for the new participant record. When it appears, AeroChat welcomes the member in the chat, so nobody has to tell you they paid. AeroChat never sees card details. If a program needs your approval, the application waits in Wix for you, and AeroChat tells the member that.
You describe each workflow in your own words, for example “when a participant asks how far they are, read their progress and tell them their steps left and deadline”. AeroChat builds the workflow as a draft and asks for the Wix key by name. You enter it in the AeroChat dashboard. It never passes through the conversation.
Workflows to copy
Six ready-made workflows for Wix Online Programs. Copy one into AeroChat, add your Wix key, and it runs on every channel above.
1. Join a program in the chat
Copy this into AeroChat
When someone wants to join a program, find it among our published programs in Wix Online Programs. Ask for the email on their member account and find the member. If the program is free and public, add them as a participant and tell them how to open it. If it has a price, send the program page link with the price, and welcome them in the chat once they show as a participant. If they have no member account, send the sign-up page from our knowledge base.
2. Answer “how far am I?”
Copy this into AeroChat
When a participant asks about their progress, ask for the email on their account and find their participant record for that program. Reply with the steps completed, the steps available, their completion percentage and their deadline if the program has one. If they have finished, congratulate them and offer the certificate if the program has one. Never share another participant’s progress.
3. Help when a member cannot get in
Copy this into AeroChat
When a member says they cannot open a program, ask for the email on their account. Check whether access to programs is blocked on our site. Find their participant record or join application. If they are joined, send the program page link and tell them to log in with that email. If their application is waiting for approval or payment, say so. If they were suspended because a plan ended, removed or left, explain it in one line and hand the conversation to our team if they want back in.
4. Answer “which program should I take?”
Copy this into AeroChat
When someone asks about our programs, read our published programs in Wix Online Programs. Ask what they want to achieve and how much time they have. Suggest one or two programs with the title, a one-line description, the price, and whether it is self-paced or starts on a date. Send the program page link. Only suggest published programs.
5. Send a completion certificate
Copy this into AeroChat
When a participant asks for their certificate, find their participant record. If they have completed the program and a certificate was issued, get the certificate download link and send it in the chat. If they have not finished, tell them how many steps are left. If the program has no certificate, say so plainly.
6. Answer “was my application accepted?”
Copy this into AeroChat
When a member asks about joining a program that needs approval, ask for the email on their account and find their join application. Tell them whether it is waiting for our approval, approved, or approved and waiting for payment. If payment is waiting, send the program page link. Do not approve applications yourself.
Who uses it
Businesses that sell courses, challenges or coaching on a Wix site, such as fitness coaches, tutors, wellness brands and stores that teach how to use what they sell, use Wix Online Programs in chat to keep participants moving. These recipes fit a business that runs on Wix and Wix Online Programs:
- Tuition centers: progress questions and schedule and fee questions.
- Spa and wellness: follow-ups after a session.
What stays in Wix Online Programs
Wix Online Programs stays the place your programs run. Steps, sections, quizzes, timelines, approvals, payments, certificates and participant management all live there. Every participant AeroChat adds appears in Wix like one who joined from your site.
AeroChat handles the conversation. It helps people choose and join, answers progress and access questions and sends certificates, and leaves the rest to Wix Online Programs and your team.
WhatsApp workflows that use Wix Online Programs
These end-to-end WhatsApp workflows run with Wix Online Programs behind them. See them all in the WhatsApp workflows library.
Questions
Does AeroChat work with Wix Online Programs?
Yes. Your Wix site is built into AeroChat, and Wix Online Programs connects through Wix’s REST API with an API key from your own Wix account. AeroChat is not a Wix product, and AeroChat has no partnership with Wix.
Can members join a Wix program on WhatsApp?
Yes. AeroChat adds members to free programs in the chat. For paid programs, it sends the program page to pay and welcomes them in the chat once Wix shows them as a participant.
Can AeroChat tell a participant their progress?
Yes. Wix Online Programs keeps each participant’s steps completed, steps available and completion percentage, and AeroChat reads them when the participant asks.
Which plan do I need?
On the Wix side, you need Wix Online Programs on your site and an API key from the API Keys Manager in your Wix account. Wix’s docs say a premium plan is needed to go beyond the free tier participant limits. On the AeroChat side, workflows via Skills are on every plan, with a 7-day free trial. Choose by message volume: Starter covers 500 AI responses a month, Growth 2,000 and Advanced 5,000.
Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.
Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.
Keep your participants moving from the chat
Connect your Wix site, paste the progress recipe, add your Wix key, and ask your own WhatsApp number how far you are in a test program.
Start your 7-day free trial. No credit card needed.
Sign up for an annual plan on Growth or above and we’ll set up your workflows and connect Wix Online Programs for you, free. See plans.
On Shopify? Install AeroChat from the Shopify App Store.