Send Fiuu Payment Links on WhatsApp

By Alva Chew 5 min read Updated November 11, 2026

Yes. AeroChat works directly with Fiuu. It creates a Fiuu payment request for the amount agreed in the conversation, sends the payment link in the chat and confirms the order once Fiuu shows it as paid.

This recipe turns “OK, I’ll take it” into a paid order without leaving the chat. The customer pays on Fiuu’s own payment page, so AeroChat never sees card numbers or bank logins and never holds money. Part of connecting Fiuu to WhatsApp and AI chat.

What happens today

A customer decides to buy in the chat. Someone creates an invoice in the Fiuu Merchant Portal, copies the link and pastes it back, then checks the portal later to see whether it was paid. Out of hours, the customer waits.

The flow that works

  1. The customer confirms what they want.
  2. AeroChat reads back the items, delivery and total and asks them to confirm.
  3. It asks for the name and email the payment request needs.
  4. It creates a Fiuu payment request for the total with your order number, allowing one payment, and sends the link.
  5. When Fiuu notifies you that the payment succeeded, it confirms the order in the same chat.

What it looks like on WhatsApp

Customer: Can I order the batik table runner in blue? (example)

AeroChat: Sure. The blue batik table runner is RM 75 plus RM 8 delivery, RM 83 in total. What name and email should the payment go under?

Customer: Farah, farah@example.com

AeroChat: Thanks, Farah. Here’s your Fiuu payment link for order #8107.

AeroChat: Payment received, thank you. Order #8107 is confirmed and ships tomorrow.

In Fiuu: a payment request for RM 83 with order #8107 is created and shows as paid.

The recipe

Copy this into AeroChat

When a customer confirms an order, follow these steps.

  1. Read back the items, delivery and total, and ask them to confirm.
  2. Ask for their name and email.
  3. Create a Fiuu payment request for the total with the order number, the remark “Order” and an expiry of 24 hours (example), allowing one payment only.
  4. Send the payment link in the chat with the amount and the order number.
  5. When Fiuu’s notification says the payment succeeded, thank them and confirm the order, the items and the delivery date in the same chat.
  6. If they ask a question before paying, answer it and send the same link again. Do not create a second payment request for the same order.

Never ask for card or bank details in the chat. Reply in the customer’s language.

Change the expiry, delivery fee and confirmation message to match your business before you paste it.

What to connect

  • Fiuu. Log in to the Fiuu Merchant Portal and copy your Merchant ID and your Verify Key, found under Transaction, then Settings, on the Integration tab. Paste them in when AeroChat asks.
  • Your knowledge base. Upload your products, prices and delivery fees so the total AeroChat reads back is right.

Fiuu sends a server-to-server notification when a payment succeeds. AeroChat uses it to confirm the payment in the conversation it came from.

After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: connect Fiuu, add your knowledge base if the recipe uses one, then switch it on. If it built the connection from Fiuu’s public documentation, the checklist asks you to check it once against the current docs.

Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.

Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.

What you still decide

  • Which orders get a payment link straight away.
  • How long a link stays open before the order is released.
  • Who gets orders that need a custom price.

The result to expect

Customers pay the moment they decide, at any hour, and get the confirmation in the same chat. Your team stops creating invoices and checking the portal by hand.

Measure it with your own numbers: orders agreed in chat, orders paid, and the time from agreement to payment, for a month before and after.

Prefer payments built in? Airwallex is built into AeroChat, so payment links work without an API setup. See how it works.

Next: answer “did my payment go through?” from Fiuu.

Works on every chat channel

This workflow runs the same way on WhatsApp, Instagram, Facebook Messenger, Telegram, the chat on your website and email, with the same Fiuu connection behind it. See what each channel does on the Fiuu integration page.

Send your first Fiuu link from the chat

Paste the recipe, add your Fiuu sandbox keys, and place a test order from your own number.

Start your 7-day free trial. No credit card needed.

Sign up for an annual plan on Growth or above and we’ll set up your workflows and connect Fiuu for you, free. See plans.

On Shopify? Install AeroChat from the Shopify App Store.