SL WhatsApp Chat + Marketing Alternatives for Shopify in 2026

The top SL: WhatsApp Chat + Marketing alternative is AeroChat. It answers WhatsApp messages from your Shopify store, sends cart reminders and order updates, confirms cash on delivery orders, and takes payment inside the chat, on WhatsApp, Instagram, Messenger, Telegram, TikTok Shop buyer chat, web chat and email. Other options are Interakt, KwikEngage, Wati, SleekFlow, Chatty and respond.io. Each suits a different kind of business, and each is priced in a different way.

Why merchants look for a SL: WhatsApp Chat + Marketing alternative

SL, also known as SuperLemon, has a large share of one-star reviews on the Shopify App Store. The critical ones, from 2023 to 2026, describe charges merchants did not expect, support tickets with no reply, chat windows and cart automations that stopped working, and WhatsApp templates stuck in pending. These are the reasons a store usually starts comparing:

• Reliability. When order and cash on delivery messages depend on one app, reviews about automations stopping carry weight.
• A shared number on the lower plan. SL’s listing says Automate sends from the app’s shared approved number. Your own number needs Scale.
• Chat button more than answers. SL starts customers on WhatsApp. Some stores want the chat to answer the customer’s question from the store too.
• One channel. Stores with buyers on Instagram, Messenger or TikTok Shop want those answered from the same place.

The alternatives

1. AeroChat

AeroChat is chat infrastructure that runs your customer service and sales workflows, Built for Shopify. It answers product, stock, shipping and order questions from your store, verifies the customer before sharing an order, sends an Airwallex payment link, detects the payment and confirms the order in the same conversation, and in Malaysia books the delivery with POS Malaysia. It runs on WhatsApp, Instagram, Messenger, Telegram, TikTok Shop buyer chat, web chat and email, and supports Shopee and Lazada. Any other system with a public API connects when you describe the workflow in your own words and paste in its key.

• Suits: Shopify stores that want WhatsApp order messages on their own number and full answers in the same chat.
• Pricing model: flat monthly plans sized by AI responses, with no per-resolution fees. Your team’s replies use no credits, admin users are not limited, and your contact list does not change the plan. See the pricing page.
• Keep in mind: AeroChat does not add a floating WhatsApp button builder with 50 styles. It answers the conversation once the customer writes.

2. Interakt

A WhatsApp marketing app for Shopify with abandoned cart reminders, campaigns, cash on delivery confirmation, order notifications, a shared team inbox and, on its top plan, WhatsApp AI agents.

• Suits: Shopify stores that mainly want WhatsApp notifications, cart reminders and campaigns.
• Pricing model: four plans on its Shopify App Store listing, from US$21 to US$99 a month, with WhatsApp conversation charges billed on top, as of November 2026. AI agents are on the Premier plan.
• Limitation: WhatsApp is the core channel, with Instagram automation from the Growth plan. See Interakt vs AeroChat.

3. KwikEngage

A WhatsApp marketing app for Shopify with cart recovery, broadcasts, retargeting of anonymous shoppers, a support inbox, a bot builder and checkout inside WhatsApp.

• Suits: stores that run WhatsApp marketing and retargeting at volume and want a consultant on the account.
• Pricing model: on its Shopify App Store listing, Growth is about US$40 a month for India only and Pro about US$270 a month for the UK, EU and the rest of the world, with channel usage charged on top, as of November 2026.
• Limitation: outside India the entry plan is Pro. See KwikEngage vs AeroChat.

4. Wati

A WhatsApp-first platform with a team inbox, broadcasts, chatbots and the Astra AI agent, plus Instagram, Facebook, TikTok, web chat and calling.

• Suits: businesses whose customers are mostly on WhatsApp and who send a lot of broadcasts.
• Pricing model: plans billed annually with users and Wati AI credits included, shown in local currency on its pricing page. The Shopify add-on is US$4.99 a month, as of November 2026.
• Limitation: template message charges are added on top and vary by message type and country.

5. SleekFlow

A messaging platform with a team inbox, broadcasts, a flow builder and AI agents across many chat apps, including WeChat, LINE and Viber.

• Suits: teams that need WeChat, LINE, Viber or SMS beside WhatsApp.
• Pricing model: by user seats, monthly active contacts and AI credits, each with its own add-on price. Extra contacts are US$20 per 100, as of November 2026.
• Limitation: SleekFlow’s FAQ says AI agent Shopify actions, such as building a cart, need Premium or Enterprise. See SleekFlow vs AeroChat.

6. Chatty

A Shopify chat app with an AI chatbot, live chat and FAQs, covering live chat, email, Instagram, Messenger and WhatsApp.

• Suits: Shopify stores that want an AI chatbot and live chat on the store with a low entry price.
• Pricing model: by AI conversations. Entry plans include 100 or 500 AI conversations a month, and each one over the plan costs US$0.40, as of November 2026.
• Limitation: a busy month moves you up a plan or onto per-conversation charges. See Chatty vs AeroChat.

7. respond.io

A customer conversation platform that brings WhatsApp, TikTok, Instagram and Facebook, along with chat, email and calls, into one inbox, with AI agents and workflows.

• Suits: sales and support teams that want one inbox for many messaging apps and calls.
• Pricing model: by plan with users and monthly active contacts included. As of November 2026, Starter is US$79 a month billed annually for 5 users, Growth US$159 for 10 users and Advanced US$279 for 10 users. AI agents are included from Growth under a fair use policy.
• Limitation: WhatsApp fees are not included in any plan, and contacts above the plan are billed in blocks of 100.

Comparison table

Prices and channels from each company’s own pricing page, help center or Shopify App Store listing, checked 11 November 2026: SL, Interakt, KwikEngage, Wati, SleekFlow, Chatty, respond.io. Review themes from SL’s Shopify App Store reviews.

How to choose

• List the channels your customers use. If buyers message you on WhatsApp, Instagram and TikTok Shop, the tool has to answer there, not only on one app.
• Price your own month on each unit. Seats, active contacts, AI credits, conversations and message fees all count. Work out a normal month and a sale month.
• Check where the sale ends. Sending a link is one step. Detecting the payment and confirming the order in the same chat is the step that saves your team the follow-up.
• Look at how workflows are built. Decide whether your team wants to draw flows or describe what should happen.
• Check whose number sends. Make sure order and cart messages go out from your own WhatsApp number, so replies come back to you.

Questions

What is the top alternative to SuperLemon for Shopify?

AeroChat. It sends order messages from your own WhatsApp number, answers the customer’s reply from your store, and takes payment and confirms the order in the chat.

Can AeroChat send cart reminders on WhatsApp?

Yes. See abandoned cart recovery for Shopify.

Can I keep my WhatsApp number if I switch to AeroChat?

Yes. You connect the same number to AeroChat, and it can stay on the WhatsApp Business app on your phone at the same time.

Do these tools include WhatsApp message fees?

Meta’s charges for WhatsApp template messages apply whichever platform you use, and most tools on this list bill them on top of the plan. See how WhatsApp pricing works.

Try the top SL alternative on your store

Install AeroChat, connect your store and your own WhatsApp number, and ask it about an order you shipped this week.

Install AeroChat on Shopify

7-day free trial.