Re:amaze Pricing Explained: Per-Seat Plans, AI Resolutions and a Worked Monthly Example
Re:amaze charges per team member a month, includes a small number of AI Agent resolutions per user, and charges US$0.85 for each extra resolution, as of November 2026. Plans are Basic at US$29, Pro at US$49 and Plus at US$69 per team member a month, or 10% less billed annually. A flat Starter plan at US$59 a month allows unlimited team members but caps you at 500 responded conversations. AeroChat prices differently: flat monthly plans sized by AI responses, with no per-resolution fees.
How Re:amaze prices its plans
| Re:amaze plan | Billed monthly | Billed annually | AI resolutions included | What it adds |
|---|---|---|---|---|
| Basic | US$29 per member | US$26.10 per member | 5 per user a month | Email, live chat, social channels, FAQ, chatbots, Cues, basic reporting, 1 brand |
| Pro | US$49 per member | US$44.10 per member | 10 per user a month | Unlimited brands, SMS and voice, advanced reporting, AI Intents |
| Plus | US$69 per member | US$62.10 per member | 20 per user a month | Departments, shifts, staff reporting, satisfaction ratings, video calls, screen sharing |
| Starter | US$59 a month, unlimited members | Not listed | Not listed | Basic features, capped at 500 responded conversations a month |
From reamaze.com/pricing and reamaze.com/integrations/whatsapp, checked 11 November 2026.
What costs extra
- AI resolutions over the included amount. US$0.85 each. The included amount is per user, so a team of 3 on Pro gets 30 a month.
- Every new team member. On Basic, Pro and Plus, each person who answers customers is another seat.
- WhatsApp. Re:amaze connects WhatsApp through Twilio, and says the number must be provided by Twilio, so a Twilio account and its charges come on top.
The AI Agent is marked as beta on the pricing page. Re:amaze has a 14-day free trial with all Plus features and no credit card.
A worked monthly example
A Shopify store with 3 people answering customers on the Pro plan, billed monthly, where the AI Agent resolves 400 conversations a month.
| Item | Calculation | Monthly cost |
|---|---|---|
| Pro plan | 3 members at US$49 | US$147 |
| Included AI resolutions | 3 users at 10 each, so 30 | US$0 |
| Extra AI resolutions | 370 at US$0.85 | US$314.50 |
| Total | US$461.50 a month, before any Twilio charges for WhatsApp |
Most of this bill is AI resolutions, not seats. If the AI resolves 800 conversations the next month, the AI part rises by US$340. The Starter plan avoids seat charges, but its 500 responded conversations cap leaves little room for a growing store.
Where AeroChat’s model differs
- No per-resolution fees. AeroChat has flat monthly plans sized by AI responses. The AI resolving more of your conversations does not add a charge for each one.
- No per-seat pricing. Admin users are not limited, and your team’s replies don’t count toward the plan.
- WhatsApp connects directly. No Twilio number is needed, and your number can stay on the WhatsApp Business app on your phone at the same time.
- The AI finishes the job. AeroChat checks orders in Shopify after verifying the customer, sends an Airwallex payment link and confirms payment in the chat, and runs workflows you describe in your own words, on WhatsApp, Instagram, Messenger, Telegram, TikTok Shop buyer chat, web chat and email.
AeroChat has flat monthly plans sized by AI responses, with no per-resolution fees. Every plan has a 7-day free trial. Payment links and WhatsApp broadcasts start on Growth. See current plans on the pricing page. For a full feature comparison, see Re:amaze vs AeroChat.
Questions
How much does Re:amaze cost a month?
As of November 2026, Re:amaze is US$29, US$49 or US$69 per team member a month, or 10% less billed annually, plus US$0.85 for each AI resolution over the included amount. Starter is US$59 a month for unlimited members with a 500 responded conversations cap.
How many AI resolutions does Re:amaze include?
5 per user a month on Basic, 10 on Pro and 20 on Plus, as of November 2026.
Does Re:amaze have a free plan?
Re:amaze’s pricing page lists a 14-day free trial and no free plan, as of November 2026. AeroChat also has a 7-day free trial and no free plan.
Does AeroChat cost less than Re:amaze?
It depends on your volume and team size. Re:amaze’s bill grows with seats and with each AI resolution. AeroChat’s plans are flat and sized by AI responses, so price a month of your own conversations on each before you decide.
Price your own month on AeroChat
Install AeroChat, connect your store and a channel, and run a week of real customer questions through it to see how many AI responses your month uses.
7-day free trial.