Compare Delyva Courier Prices on WhatsApp
Yes. AeroChat works directly with Delyva. It asks Delyva for a quote from your address to the customer’s, with the parcel weight and size, and replies with the courier services and prices on offer before anything is booked.
This recipe answers “how much is delivery?” with real prices from your Delyva account. Part of connecting Delyva to WhatsApp and AI chat.
What happens today
A customer asks what delivery to their town costs. Someone opens Delyva, types in both addresses and the parcel size, compares the couriers and replies. During busy hours the customer waits, and some buy from a shop that answered first.
The flow that works
- AeroChat asks for the delivery address and what the customer is ordering.
- It works out the weight and size from your knowledge base.
- It asks Delyva for a quote from your address to theirs.
- It replies with a short list of services with the price and expected delivery time.
- If the customer picks one, it starts the booking.
What it looks like on WhatsApp
Customer: Berapa caj hantar 3 botol madu ke Kota Bharu? (example)
AeroChat: Untuk 3 botol (lebih kurang 2.5kg) dari kedai kami di Kajang ke Kota Bharu, Delyva ada penghantaran esok dari RM 11.80 dan penghantaran biasa 2 hingga 3 hari dari RM 8.40 (example). Mana satu pilihan anda?
Customer: Yang biasa.
In Delyva: a price quote is requested for the route and parcel. Nothing is booked until the customer confirms.
The recipe
Copy this into AeroChat
When someone asks how much delivery costs, follow these steps.
- Ask for the delivery address with postcode, and what they are ordering.
- Work out the weight and size of the parcel from our knowledge base.
- Ask Delyva for a quote from our shop at 28 Jalan Example, Kajang (example) to their address.
- Reply with up to three services: the cheapest, the fastest, and one in between if there is one. Give the price and expected delivery time for each.
- Do not book anything. If they pick one, start the booking workflow with that service.
- If Delyva returns no service for the address, tell them and hand the conversation to our team.
Reply in the customer’s language.
Add your product weights and any couriers you never want to offer before you paste it.
What to connect
- Delyva. In your Delyva customer portal, go to Settings, then Integrations, and add a new API key. Paste it in with your customer ID when AeroChat asks.
- Your knowledge base. Upload your products with weights and sizes, and your shop address, so each quote is for the real parcel.
The services and prices in each quote come from your Delyva account and the couriers on it.
After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: connect Delyva, add your knowledge base if the recipe uses one, then switch it on. If it built the connection from Delyva’s public documentation, the checklist asks you to check it once against the current docs.
Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.
Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.
What you still decide
- Which couriers and services customers see.
- Whether you add a handling fee to the quote.
- Free delivery rules, for example above a basket value.
The result to expect
Customers see real delivery prices in seconds and can choose speed or price. Your team stops comparing couriers by hand for every question.
Measure it with your own numbers: delivery questions answered in chat, and quotes that became orders, for a month before and after.
Delivery with POS Malaysia is built into AeroChat, so you can book it without an API setup. See how it works.
Next: book a Delyva delivery with a pickup time.
Works on every chat channel
This workflow runs the same way on WhatsApp, Instagram, Facebook Messenger, Telegram, the chat on your website and email, with the same Delyva connection behind it. See what each channel does on the Delyva integration page.
Quote your first delivery from the chat
Paste the recipe, add a key from your Delyva test account, and ask your own chat how much delivery costs.
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On Shopify? Install AeroChat from the Shopify App Store.