Send CHIP Payment Links on WhatsApp
Yes. AeroChat works directly with CHIP. It creates a CHIP purchase for the amount agreed in the conversation, sends the checkout link in the chat and confirms the order once CHIP shows it as paid.
This recipe turns “I’ll take it” into a paid order without leaving the chat. The customer pays on CHIP’s own checkout page by FPX, card or e-wallet, so AeroChat never sees card numbers or bank logins and never holds money. Part of connecting CHIP to WhatsApp and AI chat.
What happens today
A customer decides to buy in the chat. Someone opens the CHIP portal, creates a payment, copies the link and pastes it back. Then the customer sends a screenshot, and someone checks it in CHIP before confirming. Out of hours, the customer waits, and some buy somewhere else.
The flow that works
- The customer confirms what they want.
- AeroChat reads back the items, delivery and total and asks them to confirm.
- It asks for the email CHIP sends the receipt to.
- It creates a CHIP purchase with each item and your order number as the reference, and sends the checkout link.
- Once CHIP shows the purchase as paid, it confirms the order in the same chat.
What it looks like on WhatsApp
Customer: I’d like the 3-month skincare set please. (example)
AeroChat: Sure. The 3-month set is RM 320 with free delivery. What email should the receipt go to?
Customer: mei@example.com
AeroChat: Thanks, Mei. Here’s your CHIP payment link for order #5120. You can pay by FPX, card or e-wallet.
AeroChat: Payment received, thank you. Order #5120 is confirmed and ships tomorrow.
In CHIP: a purchase for RM 320 with reference #5120 is created and shows as paid.
The recipe
Copy this into AeroChat
When a customer confirms an order, follow these steps.
- Read back the items, delivery and total, and ask them to confirm.
- Ask for their email for the receipt.
- Create a CHIP purchase for our brand with each item and its price, and the order number as the reference.
- Send the checkout link in the chat with the amount and the order number.
- When CHIP shows the purchase as paid, thank them and confirm the order, the items and the delivery date in the same chat.
- If they ask a question before paying, answer it and send the same link again. Do not create a second purchase for the same order.
Never ask for card or bank details in the chat. Reply in the customer’s language.
Change the delivery fee and the confirmation message to match your business before you paste it.
What to connect
- CHIP. In the CHIP merchant portal, create a secret key under Developers, then API keys, and copy your Brand ID from Developers, then Brands. Paste them in when AeroChat asks.
- Your knowledge base. Upload your products, prices and delivery fees so the total AeroChat reads back is right.
CHIP can send a webhook when a purchase is paid. AeroChat uses it to confirm the payment in the conversation it came from.
After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: connect CHIP, add your knowledge base if the recipe uses one, then switch it on. If it built the connection from CHIP’s public documentation, the checklist asks you to check it once against the current docs.
Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.
Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.
What you still decide
- Which orders get a payment link straight away.
- How long a link stays open before the order is released.
- Who gets orders that need a custom price.
The result to expect
Customers pay the moment they decide, at any hour, and get the confirmation in the same chat. Your team stops creating payments and checking screenshots by hand.
Measure it with your own numbers: orders agreed in chat, orders paid, and the time from agreement to payment, for a month before and after.
Prefer payments built in? Airwallex is built into AeroChat, so payment links work without an API setup. See how it works.
Next: answer “did my payment go through?” from CHIP.
Works on every chat channel
This workflow runs the same way on WhatsApp, Instagram, Facebook Messenger, Telegram, the chat on your website and email, with the same CHIP connection behind it. See what each channel does on the CHIP integration page.
Send your first CHIP link from the chat
Paste the recipe, add your CHIP test key, and pay a test purchase from your own number.
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