Show Appointo Time Slots on WhatsApp

Yes. AeroChat works directly with Appointo. It reads the availability for the service the customer wants from Appointo for the dates they ask about, and replies with the open times.

This recipe answers “do you have anything this weekend?” from your live Appointo availability, and moves straight to the booking. Part of connecting Appointo to WhatsApp and AI chat.

What happens today

Customers ask about availability in chat because they do not want to click through a calendar. Your team checks Appointo and types out times. By the time the reply arrives, the customer has booked somewhere else or forgotten.

The flow that works

The customer asks when a service is available.
AeroChat finds the service in Appointo and reads the availability for the dates they want.
It replies with up to five open times, grouped by day.
It offers to book the one they pick.

What it looks like on WhatsApp

Customer: When can I come in for a bike fitting next week? (example)

AeroChat: Next week we have Monday 17 November at 09:00 and 16:00, Wednesday 19 November at 11:00, and Saturday 22 November at 10:00 and 13:00 open for a bike fitting. Would you like one of these?

In Appointo: nothing changes. AeroChat read the availability for the bike fitting service for next week.

The recipe

Copy this into AeroChat

When a customer asks when a service is available, follow these steps.

Find the service in Appointo. If it is not clear which one they mean, list our services and ask.

Work out the dates they mean, such as “this weekend” or “next week”. If they did not say, use the next 7 days.

Read the availability in Appointo for that service and those dates.

Reply with up to five open times, grouped by day, in our store’s time zone.

If nothing is open, offer the first open times after those dates.

Offer to book the time they pick.

Never offer a time that is not open in Appointo. Reply in the customer’s language.

Change the default number of days to match how far ahead you take bookings before you paste it.

What to connect

Your Shopify store. Built in. Install AeroChat from the Shopify App Store and connect your store in the dashboard, so AeroChat knows your services and their descriptions.
Appointo. In the Appointo app, go to Plans & Settings, then API access, and generate an API token. Paste it in when AeroChat asks. API access is on Appointo’s paid plans (as of November 2026).
Your knowledge base. Add your opening hours and location, so AeroChat can answer the questions that come with availability.

After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: connect Appointo, add your knowledge base if the recipe uses one, then switch it on. If it built the connection from Appointo’s public documentation, the checklist asks you to check it once against the current docs.

Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.

Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.

What you still decide

How many times AeroChat offers at once.
How far ahead it looks.
Whether it offers a specific team member’s times, if you book by team member.

The result to expect

Customers see real open times in seconds, in the chat, and book while they are still deciding. Your team stops typing out times by hand.

Measure it with your own numbers: availability questions answered in chat, and how many became bookings, for a month before and after.

Next: see every Appointo workflow, including booking, rescheduling and canceling.

Works on every chat channel

This workflow runs the same way on WhatsApp, Instagram, Facebook Messenger, Telegram, the chat on your store and email, with the same Appointo connection behind it. See what each channel does on the Appointo integration page.

Questions

Is the availability live?

Yes. AeroChat reads it from Appointo at the time of the question, so it reflects your current bookings and settings.

Show your open times in chat

Install AeroChat, paste the recipe, add your Appointo token, and ask your own chat what is free this week.

Install AeroChat on Shopify

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