Connect Wholesale Suite to WhatsApp and AI Chat for WooCommerce
Yes. AeroChat works directly with Wholesale Suite. It reads the wholesale price for each buyer’s role, lists the products they can order at wholesale, checks whether their account has wholesale access, and creates their order at wholesale prices with a payment link, through the plugin’s REST API, on WhatsApp, Instagram, web chat and every other channel your buyers use.
Wholesale Suite is a WordPress plugin, also listed as Wholesale Prices, that adds wholesale pricing to a WooCommerce store. Your wholesale buyers often order by message. A café owner asks on WhatsApp what the 1 kg bag costs at trade price, a shop asks whether its account is approved yet, and a regular wants “the same as last month”. AeroChat answers each one with the price from Wholesale Suite for that buyer’s role, and creates the WooCommerce order at that price when they confirm. Your WooCommerce store is built into AeroChat, and Wholesale Suite connects through its own REST API on your store. You describe each workflow in your own words, and AeroChat builds it.
What you can do with Wholesale Suite and AeroChat
- Answer “what’s my wholesale price?”. AeroChat finds the buyer’s account, reads their wholesale role and replies with the wholesale price Wholesale Suite holds for that role, next to the retail price if you show it.
- Quote prices for each size or variant. For variable products, AeroChat reads the wholesale price of every variation, so “how much for the 500 g and the 1 kg?” gets both prices in one reply.
- Show what is available at wholesale. AeroChat lists only the products that have a wholesale price for the buyer’s role, so they never ask about an item you don’t sell at trade price.
- Answer “is my wholesale account active?”. AeroChat finds the customer in WooCommerce by email and checks whether their account has a wholesale role. If it doesn’t, it says so plainly and explains what happens next.
- Repeat a previous order. AeroChat reads the buyer’s last WooCommerce order, prices each line at today’s wholesale price, confirms changes in quantity and sends the payment link.
- Take a new wholesale order in chat. The buyer lists what they need, AeroChat prices it at their wholesale price, creates the WooCommerce order and sends the payment link.
What it looks like on WhatsApp
Customer: Hi, it’s Lena from Corner Café. What’s my price on the house blend, 1 kg? (example)
AeroChat: Hi Lena. Your wholesale account is active. The House Blend 1 kg is US$18.50 for you (retail US$26.00). We have 64 bags in stock. Would you like to order some?
Customer: Yes, 10 bags please.
AeroChat: 10 × House Blend 1 kg at US$18.50 comes to US$185.00, plus delivery of US$12.00. Here is your payment link. I’ll confirm here as soon as the payment goes through.
AeroChat: Payment received. Your order #4821 is confirmed and will be packed today.
In WooCommerce: order #4821 is created for Corner Café with each line at the wholesale price and marked paid, with a note on how it was paid.
Customer: I signed up for a trade account last week. Is it approved yet? (example)
AeroChat: Thanks. Can you confirm the email you registered with?
Customer: orders@brightshop.example
AeroChat: I found your account, but it doesn’t have wholesale access yet, so you see retail prices for now. I’ve passed your request to our team with your details. You’ll get a message here once it’s approved.
In WooCommerce: nothing changes. Your team sees the request in the AeroChat inbox and decides on the account.
Works on every chat channel
Your buyers message you wherever they already are. The same connection and the same workflows run on each of these channels, and WooCommerce stays the record whichever one they use.
| Channel | What your buyers can do |
|---|---|
| Message your WhatsApp Business number to check a wholesale price, confirm their account, reorder or place a new order and pay. Voice notes are transcribed, so a spoken order works too. | |
| Send the same requests by direct message. | |
| Facebook Messenger | Send the same requests to your Facebook Page. |
| Telegram | Send the same requests to your business on Telegram. |
| Web chat | Do the same from the chat on your WooCommerce store, right on the product page. |
| Write to your Gmail or Office 365 address and get the same answer the chat gives. |
How the connection works
There are two parts. Your WooCommerce store is built into AeroChat: the AeroChat WordPress plugin syncs your products, prices and stock, and orders and customers go through WooCommerce’s REST API. Wholesale Suite adds its own wholesale/v1 endpoints to that same REST API, documented at rymera.gitbook.io/wholesale-suite-api. They use WooCommerce’s own authentication, so one WooCommerce REST API key covers both.
- What AeroChat reads: your wholesale roles, the wholesale price of each product and variation for a role, and the list of products that have a wholesale price for that role. From WooCommerce, customers found by email with their role, past orders and your product catalog with stock.
- What AeroChat writes: new WooCommerce orders with each line at the buyer’s wholesale price, marked paid once the payment gateway confirms the payment. AeroChat does not change your wholesale prices or roles.
To connect, install the AeroChat WordPress plugin, then go to WooCommerce, Settings, Advanced, REST API, add a key with read and write access, and copy the consumer key and secret. The plugin’s docs say its REST API arrived in Wholesale Prices 1.12 and that the free version has one wholesale role. Wholesale Prices Premium adds more roles and category and general discounts (as of November 2026). These workflows read the wholesale price for whichever roles your store has.
Wholesale prices belong to customer accounts. AeroChat finds the buyer’s WooCommerce account by the email they give and reads its role before it quotes a wholesale price. A buyer without a wholesale role sees your retail prices, the same as on your site.
Payment runs through your payment gateway. AeroChat creates the payment link through the gateway’s API, and the gateway confirms the payment, so the buyer never has to tell you they paid. See payment links for WooCommerce.
You describe each workflow in your own words, for example “when a trade customer asks for a price, quote their wholesale price for their role”. AeroChat builds the workflow as a draft and asks for the WooCommerce key by name. You enter it in the AeroChat dashboard. It never passes through the conversation.
Workflows to copy
Six ready-made workflows for Wholesale Suite. Copy one into AeroChat, add your WooCommerce key, and it runs on every channel above.
1. Answer “what’s my wholesale price?”
Copy this into AeroChat
When a buyer asks for a wholesale or trade price, ask for the email on their account. Find their WooCommerce customer account and read their role. If it is a wholesale role, read the product’s wholesale price for that role from Wholesale Suite and reply with it, the retail price and the stock. If they have no wholesale role, give the retail price and explain that wholesale prices show once their account has wholesale access. Never quote one role’s price to a buyer in another role. Reply in the buyer’s language.
2. Quote prices for each size or variant
Copy this into AeroChat
When a wholesale buyer asks about a product that comes in sizes, colors or other options, read the wholesale price of each variation for their role from Wholesale Suite. List each option with its wholesale price and stock in one reply. If a variation has no wholesale price, show the retail price for that one and say so.
3. Show what is available at wholesale
Copy this into AeroChat
When a wholesale buyer asks what they can order, read the products that have a wholesale price for their role from Wholesale Suite. If they name a category, show only that category. List up to eight products with their wholesale price and stock, and offer to show more. Do not list products without a wholesale price for their role.
4. Answer “is my wholesale account active?”
Copy this into AeroChat
When someone asks about their wholesale or trade account, ask for the email they registered with. Find the WooCommerce customer account. If its role is one of our wholesale roles in Wholesale Suite, tell them the account is active and offer to quote prices. If the account has no wholesale role, tell them it does not have wholesale access yet and hand the request to our team with their name, email and business name. If there is no account, send them our wholesale sign-up page. Never change a customer’s role.
5. Repeat a previous order
Copy this into AeroChat
When a wholesale buyer asks to repeat an order, find their WooCommerce account by email and read their last order. List the items and quantities and ask if anything changes. Price each line at today’s wholesale price for their role from Wholesale Suite and check stock. If an item is out of stock, say so and offer the closest option. When they confirm, create the WooCommerce order with those prices and send the payment link. Confirm the order in the chat when the payment goes through.
6. Take a new wholesale order in chat
Copy this into AeroChat
When a wholesale buyer lists what they want to order, match each item to our products and ask about any item that is not clear. Price each line at the wholesale price for their role from Wholesale Suite, add delivery from our WooCommerce shipping settings, and read back the total. When they confirm, create the WooCommerce order with those prices and send the payment link. Confirm in the chat when the payment goes through. If the order is larger than our usual limit for chat orders, hand it to our team.
Who uses it
Suppliers, roasters, distributors and brands that sell to shops and cafés from the same WooCommerce store as their retail customers use Wholesale Suite in chat so trade buyers can order without waiting for a sales rep. These recipes fit that kind of business:
- B2B suppliers: order placement, product and stock questions and account and invoice questions.
- Repeat buyers: B2B reorders on WhatsApp.
- Background reading: AI chat for WooCommerce B2B and wholesale stores.
What stays in Wholesale Suite
Wholesale Suite stays the place where your wholesale roles and prices live. You set prices per product and variation, decide which roles exist and approve trade accounts there, the same as today. WooCommerce stays the record of every order, and each order AeroChat creates appears there like one placed on your site.
AeroChat handles the conversation. It reads prices and roles, takes the order at the right price and collects the payment, and leaves pricing decisions and account approvals to you.
WhatsApp workflows that use Wholesale Suite
These end-to-end WhatsApp workflows run with Wholesale Suite behind them. See them all in the WhatsApp workflows library.
Questions
Does AeroChat work with Wholesale Suite?
Yes. It connects through the plugin’s REST API on your own WooCommerce store, with a WooCommerce REST API key. AeroChat is not a Wholesale Suite product, and AeroChat has no partnership with Wholesale Suite.
Do I need the premium version?
No, for these workflows. The free Wholesale Prices plugin has its own REST API with one wholesale role. If you run Wholesale Prices Premium with several roles, AeroChat quotes each buyer the price for their own role (as of November 2026).
Can a buyer see another buyer’s price?
No. AeroChat finds the buyer’s own account by email, reads their role and quotes only that role’s price.
Which plan do I need?
On the WooCommerce side, you need Wholesale Suite installed and a REST API key with read and write access. On the AeroChat side, workflows via Skills are on every plan, with a 7-day free trial. Choose by message volume on the pricing page.
Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.
Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.
Related guides
- Automate Discount Codes in Chat
- Automate Promo Broadcasts in Chat
- WhatsApp promo broadcast templates
- Automate Wholesale Quotes in Chat
Take wholesale orders in the chat
Paste the wholesale price recipe, add your WooCommerce key, and ask your own WhatsApp number for a trade price.
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