Wholesale Price Lookup on WhatsApp with Wholesale Suite

Yes. AeroChat works directly with Wholesale Suite. When a trade buyer asks for their price, AeroChat finds their WooCommerce account, reads their wholesale role and replies with the wholesale price Wholesale Suite holds for that role, for each size or variant they ask about.

This recipe handles “what’s my price on this?” in the chat, with the same wholesale prices your buyers see when they log in to your store. Part of connecting Wholesale Suite to WhatsApp and AI chat.

What happens today

Trade buyers rarely log in just to check a price. They message you instead, often while standing in their own stockroom. Someone on your team looks up the account, finds the role, opens the product and types the price back. On a busy day the buyer waits hours, or orders from a supplier who answered first.

The flow that works

The buyer asks for the price of a product.
AeroChat asks for the email on their account and finds their WooCommerce customer account.
It reads the account’s role and checks it is one of your wholesale roles.
It reads the wholesale price for that role from Wholesale Suite, for every variation they ask about, and replies with the price and stock.
If they want to order, it takes the order at that price.

What it looks like on WhatsApp

Customer: Hi, what do I pay for the oat milk, the 1 L and the 6-pack? (example)

AeroChat: Happy to check. What’s the email on your trade account?

Customer: hello@greenbean.example

AeroChat: Thanks, Green Bean. Your wholesale prices: Oat Milk 1 L is US$2.10 (retail US$3.20), 120 in stock. Oat Milk 6-pack is US$11.90 (retail US$17.50), 40 in stock. Would you like to order?

In WooCommerce: nothing changes. AeroChat only read the account role and the prices.

The recipe

Copy this into AeroChat

When a buyer asks for a wholesale, trade or bulk price, follow these steps.

Ask for the email on their account.

Find their WooCommerce customer account by that email and read its role.

If the role is one of our wholesale roles in Wholesale Suite, find the product they mean. If it is not clear, ask.

Read the wholesale price for their role from Wholesale Suite. For a product with sizes or options, read each variation they ask about.

Reply with each wholesale price, the retail price and the stock.

Offer to place an order at that price.

If the account has no wholesale role, give the retail price and explain that wholesale prices show once the account has wholesale access. If a product has no wholesale price for their role, say so and give the retail price. Never quote one role’s price to a buyer in another role. Reply in the buyer’s language.

Change the wording to match what your buyers call your trade terms, such as “trade price” or “stockist price”, before you paste it.

What to connect

Your WooCommerce store. Built in. Install the AeroChat WordPress plugin, then add a WooCommerce REST API key with read and write access. The same key reaches Wholesale Suite’s endpoints.
Wholesale Suite. Installed on your store as it is today. Its REST API is documented at rymera.gitbook.io/wholesale-suite-api.

Wholesale Suite’s API returns the wholesale price of a product keyed by role, so the answer matches what the buyer sees when logged in to your store.

After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: connect Wholesale Suite, add your knowledge base if the recipe uses one, then switch it on. If it built the connection from Wholesale Suite’s public documentation, the checklist asks you to check it once against the current docs.

Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.

Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.

What you still decide

Your wholesale prices and roles in Wholesale Suite.
Whether AeroChat shows the retail price next to the wholesale price.
Which accounts get wholesale access, which stays with your team.

The result to expect

Trade buyers get their own price in the chat in a minute, at any hour, and can order straight away. Your team stops looking up prices by hand.

Measure it with your own numbers: price questions answered without your team, and wholesale orders placed in chat, for a month before and after.

Next: let buyers repeat an order, or see every Wholesale Suite workflow.

Works on every chat channel

This workflow runs the same way on WhatsApp, Instagram, Facebook Messenger, Telegram, the chat on your WooCommerce store and email, with the same Wholesale Suite connection behind it. See what each channel does on the Wholesale Suite integration page.

Answer trade prices in chat

Paste the recipe, add your WooCommerce key, and ask your own number for a wholesale price with a test trade account.

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Sign up for an annual plan on Growth or above and we’ll set up your workflows and connect Wholesale Suite for you, free. See plans.

On Shopify? Install AeroChat from the Shopify App Store.