Check Wix Events RSVP Status on WhatsApp and in Chat
Yes. AeroChat works directly with Wix Events & Tickets. When a guest asks whether they are registered, AeroChat finds their RSVP in Wix Events and tells them whether they are going, not going or on the waitlist, and how many guests are on it. If they can no longer come, it updates the RSVP.
This recipe answers “am I on the list?” and “I can’t make it any more” in the chat, for your free events. Part of connecting Wix Events & Tickets to WhatsApp and AI chat.
What happens today
Guests forget whether they signed up, or sign up twice to be safe. Others cannot come and never tell you, so the place stays empty while people sit on the waitlist. Your team answers the same question over and over before every event.
The flow that works
- The guest asks whether they are registered.
- AeroChat asks for the email they used and finds their RSVP for that event in Wix Events.
- It tells them their status: going, not going or on the waitlist, and how many guests are on their RSVP.
- If they say they can no longer come, AeroChat updates the RSVP to not going, so the place opens up.
What it looks like on WhatsApp
Customer: Did my registration for the book club go through? (example)
AeroChat: Let me check. What email did you sign up with?
Customer: lena@example.com
AeroChat: You’re on the list, Lena. Your RSVP for the Book Club on Thursday 27 November at 18:30 says going, for you and 1 guest.
Customer: Actually my friend can’t come now, and I might not either.
AeroChat: No problem. Would you like me to change your RSVP to not going? You can sign up again later if there is still space.
In Wix Events: nothing changes until Lena answers. AeroChat read her RSVP. If she says yes, her RSVP changes to not going.
The recipe
Copy this into AeroChat
When a guest asks about their registration for a free event, follow these steps.
- Ask for the email they signed up with.
- Find their RSVP for that event in Wix Events. If it is not clear which event, ask.
- Tell them their status: going, not going or on the waitlist, with the event date, time and place.
- Tell them how many guests are on their RSVP.
- If they are on the waitlist, say we will let them know if a place opens.
- If they say they can no longer come, ask them to confirm, then update the RSVP to not going.
- If no RSVP matches, offer to sign them up if there is space.
Never share another guest’s details. Reply in the customer’s language.
Change what AeroChat says about the waitlist to match how you run it before you paste it.
What to connect
- Your Wix site. Built in. Connect Wix from the AeroChat dashboard and the chat is added to your site.
- Wix Events. Open the API Keys Manager in your Wix account (account owners and co-owners can create keys), create a key, give it access to your site only, and choose the Wix Events permissions. Copy the key and your site ID, which is the part of your site dashboard URL after /dashboard/. Wix only accepts a site-level call with a key from the account that owns the site. Paste them in when AeroChat asks.
After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: add the Wix Events key, add your knowledge base if the recipe uses one, then switch it on. If it built the connection from Wix’s public documentation, the checklist asks you to check it once against the current docs.
Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.
Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.
What you still decide
- Whether your events offer yes only, or yes and no, and whether the waitlist is on, all set in Wix Events.
- Whether guests can change the number of people on their RSVP in chat.
- How you tell waitlisted guests when a place opens.
The result to expect
Guests get a clear answer about their place in seconds, and people who cannot come free up their spot instead of leaving it empty.
Measure it with your own numbers: RSVP questions handled in chat, and no-shows at your free events, for a month before and after.
Next: reserve tickets in the chat for paid events, or see every Wix Events workflow.
Works on every chat channel
This workflow runs the same way on the chat on your Wix site, WhatsApp, Instagram, Facebook Messenger, Telegram and email, with the same Wix Events connection behind it. See what each channel does on the Wix Events integration page.
Answer RSVP questions in chat
Connect your Wix site, paste the recipe, add your Wix key, and ask your own number whether you are on the list.
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On Shopify? Install AeroChat from the Shopify App Store.
