Reserve Wix Events Tickets on WhatsApp and in Chat

Yes. AeroChat works directly with Wix Events & Tickets. When a guest wants tickets in chat, AeroChat checks what is still on sale in Wix Events, holds the tickets they choose, sends the Wix ticket checkout and delivers their tickets in the same chat once the order is paid.

This recipe turns “are there tickets left?” into a paid order in Wix Events, without the guest hunting for your event page. Part of connecting Wix Events & Tickets to WhatsApp and AI chat.

What happens today

A guest sees your post and asks if there are tickets left. Someone replies with a link to the event page. The guest has to find the event, pick the tickets and fill in the form on a phone. Some never get back to it, and by the time they do, the tickets they wanted are gone.

The flow that works

The guest asks about tickets in chat.
AeroChat finds the event in Wix Events and reads the ticket types still on sale with their prices.
It reserves the tickets the guest chooses, which holds them for the time set in your event settings, and sends the link to the Wix ticket form for that reservation.
The guest pays on Wix’s page. When the order shows as paid, AeroChat sends the ticket link in the chat.

What it looks like on WhatsApp

Customer: Can I get 3 tickets for the coffee tasting on Saturday? (example)

AeroChat: Yes. The Coffee Tasting on Saturday 29 November at 11:00 has Standard tickets at US$20. 3 tickets are US$60. I’ve held them for you. Complete your details and payment here to keep them.

AeroChat: All set. Your order is paid. Here are your 3 tickets for the Coffee Tasting. Show the QR codes at the door.

In Wix Events: a reservation for 3 Standard tickets is created and confirmed when the guest completes the Wix ticket form. The order shows as paid with 3 tickets.

The recipe

Copy this into AeroChat

When a guest wants tickets for one of our events, follow these steps.

Find the event in Wix Events. If it is not clear which one, list the next events and ask.

Read the ticket types still on sale with their prices.

Ask which tickets and how many, and read back the total.

Reserve those tickets in Wix Events.

Send the link to the Wix ticket form for that reservation and tell them it holds the tickets for a few minutes.

When the order shows as paid, send their ticket link in the chat with the event date, time and place.

If the reservation expires before they finish, tell them and offer to hold the tickets again if any are left.

If the tickets sold out, say so and offer another date if there is one. For a free event, use the RSVP workflow instead. Never ask for card details in the chat. Reply in the customer’s language.

Change the ticket limits or add a line about your refund rules before you paste it.

What to connect

Your Wix site. Built in. Connect Wix from the AeroChat dashboard and the chat is added to your site.
Wix Events. Open the API Keys Manager in your Wix account (account owners and co-owners can create keys), create a key, give it access to your site only, and choose the Wix Events permissions. Copy the key and your site ID, which is the part of your site dashboard URL after /dashboard/. Wix only accepts a site-level call with a key from the account that owns the site. Paste them in when AeroChat asks.
Your knowledge base. Add venue details, parking, door times and your refund rules, so AeroChat can answer the questions around the event.

After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: add the Wix Events key, add your knowledge base if the recipe uses one, then switch it on. If it built the connection from Wix’s public documentation, the checklist asks you to check it once against the current docs.

Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.

Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.

What you still decide

Your ticket types, prices and how long a reservation holds tickets, all set in Wix Events.
The limit on tickets per guest, if you have one.
What the ticket message includes, such as door times or what to bring.

The result to expect

Guests who ask about tickets get them in the same chat, already paid, instead of a link they may never open. Your team stops sending event page links by hand.

Measure it with your own numbers: tickets sold from chat, and ticket questions that end in a paid order, for a month before and after.

Next: send tickets again when guests lose them, or see every Wix Events workflow.

Works on every chat channel

This workflow runs the same way on the chat on your Wix site, WhatsApp, Instagram, Facebook Messenger, Telegram and email, with the same Wix Events connection behind it. See what each channel does on the Wix Events integration page.

Sell your first ticket in chat

Connect your Wix site, paste the recipe, add your Wix key, and reserve a ticket to your own event from your own number.

Start your 7-day free trial. No credit card needed.

Sign up for an annual plan on Growth or above and we’ll set up your workflows and connect Wix Events for you, free. See plans.

On Shopify? Install AeroChat from the Shopify App Store.