Create a Named Swish List on WhatsApp

Yes. AeroChat works directly with Swish. When a shopper asks to start a list, such as gift ideas or a new room, AeroChat creates the named list in Swish and saves the products they ask for into it.

This recipe handles "start a list for my sister’s birthday" and "make a list for the new apartment" in chat, with the list created in Swish. Part of connecting Swish to WhatsApp and AI chat.

What happens today

A shopper is planning: gifts for the holidays, things for a new home, an outfit for a wedding. They ask your team for ideas in chat and like several. The ideas sit in the chat. Grouping them into a list means going to your store, finding each product again and saving it, so most shoppers do not.

The flow that works

The shopper asks to start a list.
AeroChat checks who they are against their customer account in Shopify.
It creates the list in Swish with the name they choose.
It saves the products they name into the list and confirms what is in it.

What it looks like on WhatsApp

Customer: Can you start a list called Mom’s birthday and put the Moss throw and the Reed vase in it? (example)

AeroChat: Done. Your new list "Mom’s birthday" has the Moss throw in green (US$54, in stock) and the Reed vase in white (US$38, in stock). Want me to suggest a card or wrapping to go with them?

In Swish: a new list named "Mom’s birthday" is created with the two items in it.

The recipe

Copy this into AeroChat

When a shopper asks to create a list, group products under a name, or plan gifts or a project, follow these steps.

Check who they are first: match the email or phone number they give, or the WhatsApp number they are messaging from, to their customer account in Shopify.

Ask what to call the list if they have not said.

Create the list in Swish with that name.

For each product they name, find it in our Shopify catalog, ask for the size or color if needed, save it and add it to the new list.

Confirm the list name and each item in it, with price and stock.

Offer to suggest more products that fit the list, from our catalog.

Never add products the shopper did not ask for without asking first. Reply in the customer’s language.

Change the suggestion step to fit your catalog before you paste it, or remove it.

What to connect

Your Shopify store. Built in. Install AeroChat from the Shopify App Store and connect your store in the dashboard, so AeroChat knows your products, prices and stock and can find the shopper’s customer account.
Swish. Ask Swish for an API admin token and paste it in when AeroChat asks. Swish issues API admin tokens through its support team: email support@swish.app and ask for one. Swish’s API docs do not name a plan for API access.
Your knowledge base. Add your gift wrapping and delivery options, so AeroChat can answer gift questions.

After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: connect Swish, add your knowledge base if the recipe uses one, then switch it on. If it built the connection from Swish’s public documentation, the checklist asks you to check it once against the current docs.

Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.

Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.

What you still decide

Whether AeroChat suggests more products for a list.
How a shopper proves who they are before AeroChat creates a list.
Your wishlist settings, which stay in Swish.

The result to expect

Shoppers who plan gifts or projects in chat leave with a named list they can find again on your store, instead of a scroll of chat messages.

Measure it with your own numbers: lists created in chat, and orders that include items from those lists, for a month before and after.

Next: see every Swish workflow, including moving an item to another list.

Works on every chat channel

This workflow runs the same way on WhatsApp, Instagram, Facebook Messenger, Telegram, the chat on your store and email, with the same Swish connection behind it. See what each channel does on the Swish integration page.

Create your first list from chat

Install AeroChat, paste the recipe, add your Swish admin token, and start a test list from your own WhatsApp.

Install AeroChat on Shopify

7-day free trial.