Show a Shopper’s Swish Wishlist on WhatsApp
Yes. AeroChat works directly with Swish. When a shopper asks what they saved, AeroChat reads their Swish wishlist, checks the current price and stock of each item in Shopify, and replies with a short list and links to buy.
This recipe answers "what’s on my wishlist?" and "is the thing I saved still in stock?" in chat, from the shopper’s own Swish lists. Part of connecting Swish to WhatsApp and AI chat.
What happens today
A shopper saved a few products weeks ago. Now they are ready to buy, but they are on their phone in WhatsApp, not logged in to your store. They ask your team what they saved. Your team cannot see their wishlist, so they ask the shopper to log in and check, and the moment passes.
The flow that works
- The shopper asks what is on their wishlist.
- AeroChat checks who they are against their customer account in Shopify.
- It reads their saved items from Swish and the current price and stock from Shopify.
- It replies with the list and offers links to buy.
What it looks like on WhatsApp
Customer: What did I save on my wishlist? Is anything on sale? (example)
AeroChat: You have 4 items saved. The Linden ceramic lamp in charcoal is now US$96, down from US$120, and in stock. The Moss throw is US$54 and in stock. The Arc side table in oak has 1 left at US$210. The Reed vase is sold out right now. Would you like links for the lamp and the throw?
Customer: Yes, the lamp
In Swish: nothing changes. AeroChat read the saved items, and checked price and stock in Shopify.
The recipe
Copy this into AeroChat
When a shopper asks what is on their wishlist, what they saved, or whether a saved item is still available, follow these steps.
- Check who they are first: match the email or phone number they give, or the WhatsApp number they are messaging from, to their customer account in Shopify.
- Read their saved items from Swish, most recently saved first. If they have named lists, say which list each item is in.
- For each item, check the current price and stock in Shopify.
- Reply with a short list: product, size or color, price and stock. Mention a lower price if the product is on sale in Shopify.
- Offer the product links to buy, and say which items are almost sold out.
- If an item is sold out, offer to suggest something similar from our catalog.
Never invent a price or a stock level. Never share another shopper’s list. Reply in the customer’s language.
Change how many items AeroChat lists at once to match your store before you paste it.
What to connect
- Your Shopify store. Built in. Install AeroChat from the Shopify App Store and connect your store in the dashboard, so AeroChat knows your products, prices and stock and can find the shopper’s customer account.
- Swish. Ask Swish for an API admin token and paste it in when AeroChat asks. Swish issues API admin tokens through its support team: email support@swish.app and ask for one. Swish’s API docs do not name a plan for API access.
- Your knowledge base. Add your delivery times and returns window, so AeroChat can answer the next question before they buy.
After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: connect Swish, add your knowledge base if the recipe uses one, then switch it on. If it built the connection from Swish’s public documentation, the checklist asks you to check it once against the current docs.
Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.
Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.
What you still decide
- How many saved items AeroChat lists in one reply.
- Whether AeroChat points out sale prices and low stock.
- Which similar products it may suggest when an item is sold out.
The result to expect
Shoppers who are ready to buy see their saved items with today’s price and stock in a few seconds, with links to buy. Your team no longer has to ask them to log in and check.
Measure it with your own numbers: wishlist questions answered in chat, and orders placed in the same session, for a month before and after.
Next: see every Swish workflow, including saving a product to the wishlist.
Works on every chat channel
This workflow runs the same way on WhatsApp, Instagram, Facebook Messenger, Telegram, the chat on your store and email, with the same Swish connection behind it. See what each channel does on the Swish integration page.
Show your first wishlist in chat
Install AeroChat, paste the recipe, add your Swish admin token, and ask your own chat what is on your wishlist.
7-day free trial.