Share a Product’s Star Rating on WhatsApp with Junip
Yes. AeroChat works directly with Junip. A shopper asks whether a product is any good, and AeroChat reads its average rating, number of ratings and the share of reviewers who recommend it from Junip.
This recipe gives a quick, checkable answer to “is this any good?”, then offers the detail if the shopper wants it. Part of connecting Junip to WhatsApp and AI chat.
What happens today
Shoppers coming from an ad or a DM often ask a short question: is it good? A long reply loses them, and no reply loses them faster. The rating is on the product page, but they are in the chat, not on the page.
The flow that works
- The shopper asks if a product is good or well rated.
- AeroChat finds the product in your Shopify catalog and reads it from Junip.
- It replies in one line with the average rating, the number of ratings and the recommend rate.
- It offers to share what buyers say about fit or quality.
What it looks like on WhatsApp
Customer: Is the Bloom vitamin C serum any good? (example)
AeroChat: It has 4.8 stars from 530 ratings, and 96% of reviewers recommend it. Would you like to hear what buyers say about it on sensitive skin?
Customer: Yes please.
In Junip: nothing changes. AeroChat read the product’s rating, rating count and recommended percentage.
The recipe
Copy this into AeroChat
When a shopper asks whether a product is good, popular or well rated, follow these steps.
- Find the product in our Shopify catalog. If it is not clear which product they mean, ask.
- Read the product from Junip by its Shopify product ID.
- Reply in one line with the average rating, the number of ratings and the percentage of reviewers who recommend it.
- If it has fewer than five ratings, say it is new and has only a few ratings so far.
- Offer to share what buyers say about fit, quality or the thing they care about.
Never round a rating up. Reply in the customer’s language.
Change the threshold for “only a few ratings” to fit your store before you paste it.
What to connect
- Your Shopify store. Built in. Install AeroChat from the Shopify App Store and connect your store in the dashboard, so AeroChat knows your products and stock.
- Junip. In your Junip admin, go to Settings, then Store, and copy your store key. Junip lists API & Custom Apps on its Premium plan, as of November 2026. Paste the key in when AeroChat asks.
- Your knowledge base. Add your size guide and product care notes, so AeroChat can add them when reviews do not cover the question.
After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: connect Junip, add your knowledge base if the recipe uses one, then switch it on. If it built the connection from Junip’s public documentation, the checklist asks you to check it once against the current docs.
Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.
Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.
What you still decide
- How AeroChat words new products with few ratings.
- Whether it adds the recommend rate.
- What it offers after the rating.
The result to expect
Shoppers get a clear yes or no with numbers they can check, in one line. The ones who want more ask for it.
Measure it with your own numbers: rating questions answered in chat and orders after them, for a month before and after.
Next: go deeper with the reviews recipe, or see every Junip workflow.
Works on every chat channel
This workflow runs the same way on WhatsApp, Instagram, Facebook Messenger, Telegram, the chat on your store and email, with the same Junip connection behind it. See what each channel does on the Junip integration page.
Share ratings in chat
Install AeroChat, paste the recipe, add your Junip store key, and ask your own chat if your best seller is any good.
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