Send PayMongo Payment Links on WhatsApp

By Alva Chew 5 min read Updated November 11, 2026

Yes. AeroChat works directly with PayMongo. It creates a PayMongo payment link for the amount agreed in the conversation, sends it in the chat and confirms the order once PayMongo shows it as paid.

This recipe turns “sige, I’ll take it” into a paid order without leaving the chat. The customer pays on PayMongo’s own checkout page with GCash, Maya, card or another method your account offers, so AeroChat never sees their payment details and never holds money. Part of connecting PayMongo to WhatsApp and AI chat.

What happens today

A customer decides to buy in the chat. Someone creates a link in the PayMongo dashboard, copies it and pastes it back. Then the customer sends a screenshot of the GCash receipt, and someone checks it before confirming. Out of hours, orders wait until morning.

The flow that works

  1. The customer confirms what they want.
  2. AeroChat reads back the items, delivery and total and asks them to confirm.
  3. It creates a PayMongo payment link for the total, with your order number in the description, and sends it.
  4. If the customer changes the order before paying, it updates the amount on the same link.
  5. Once PayMongo shows the link as paid, it confirms the order in the same chat.

What it looks like on WhatsApp

Customer: Pa-order po ng 1 ube cheesecake for Friday pickup. (example)

AeroChat: Sure po. One ube cheesecake is PHP 950, for pickup on Friday. Here’s your PayMongo payment link for order #6112. You can pay with GCash, Maya or card.

AeroChat: Payment received, salamat po! Order #6112 is confirmed for pickup on Friday after 2pm.

In PayMongo: a payment link for PHP 950 with order #6112 in its description is created and shows as paid.

The recipe

Copy this into AeroChat

When a customer confirms an order, follow these steps.

  1. Read back the items, delivery or pickup and the total, and ask them to confirm.
  2. Create a PayMongo payment link for the total in PHP, with “Order” and the order number as the description.
  3. Send the link in the chat with the amount and the order number.
  4. If they change the order before paying, update the amount on the same link and tell them the new total.
  5. When PayMongo shows the link as paid, thank them and confirm the order and the delivery or pickup time in the same chat.
  6. If they ask a question before paying, answer it and send the same link again. Do not create a second link for the same order.

Never ask for card details or e-wallet PINs in the chat. Reply in the customer’s language.

Change the delivery fees, pickup times and confirmation message to match your business before you paste it.

What to connect

  • PayMongo. Copy your secret key from Settings, then Developers, in the PayMongo dashboard, and paste it in when AeroChat asks. Payment Links need an activated PayMongo account.
  • Your knowledge base. Upload your products, prices and delivery fees so the total AeroChat reads back is right.

PayMongo can send a webhook when a link is paid. AeroChat uses it to confirm the payment in the conversation it came from.

After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: connect PayMongo, add your knowledge base if the recipe uses one, then switch it on. If it built the connection from PayMongo’s public documentation, the checklist asks you to check it once against the current docs.

Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.

Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.

What you still decide

  • Which orders get a payment link straight away.
  • How long a link stays open before the order is released.
  • Who gets orders that need a custom price.

The result to expect

Customers pay the moment they decide, at any hour, and get the confirmation in the same chat. Your team stops creating links and checking GCash screenshots by hand.

Measure it with your own numbers: orders agreed in chat, orders paid, and the time from agreement to payment, for a month before and after.

Prefer payments built in? Airwallex is built into AeroChat, so payment links work without an API setup. See how it works.

Next: answer “did my payment go through?” from PayMongo.

Works on every chat channel

This workflow runs the same way on WhatsApp, Instagram, Facebook Messenger, Telegram, the chat on your website and email, with the same PayMongo connection behind it. See what each channel does on the PayMongo integration page.

Send your first PayMongo link from the chat

Paste the recipe, add your PayMongo test key, and place a test order from your own number.

Start your 7-day free trial. No credit card needed.

Sign up for an annual plan on Growth or above and we’ll set up your workflows and connect PayMongo for you, free. See plans.

On Shopify? Install AeroChat from the Shopify App Store.