Connect Streak to WhatsApp, Instagram, TikTok and AI Chat
Leads and clients message you on WhatsApp, Instagram, Messenger, TikTok, Telegram, web chat or email, but your team tracks every deal, project and request as a box in Streak, inside Gmail. AeroChat answers those conversations and works with Streak in both directions: it finds the client’s box and tells them which stage it is in, and it creates boxes, fills in fields and adds comments from what the client says. It connects through Streak’s public API. You describe the workflow in your own words, and AeroChat builds it.
What you can do with Streak and AeroChat
- Add chat enquiries to a Streak pipeline. AeroChat creates a box in the pipeline and stage you choose, fills in the fields and adds a comment with a summary of the conversation.
- Answer status questions. AeroChat finds the client’s box and tells them which stage it is in and what happens next.
- Add details to an existing box. When a client sends new information in chat, AeroChat adds it as a comment on their box.
- Move boxes forward. When a client confirms a step, such as approving a quote, AeroChat moves the box to the stage you choose.
- Assign new enquiries. AeroChat assigns the new box to the right person on your team.
Works on every chat channel
Your leads and clients message you wherever they already are. The same Streak connection and the same workflows run on every channel AeroChat supports, and Streak stays the record whichever one they use.
| Channel | What your leads and clients can do |
|---|---|
| Message your WhatsApp Business number to ask about your services, send an enquiry or check where their project stands. Voice notes are transcribed, so a spoken request works too. | |
| Send the same requests by direct message. A comment on your post can get an automatic reply that moves the conversation to a DM. | |
| Facebook Messenger | Send the same requests to your Facebook Page. Comments on your Page posts can get an automatic reply too. |
| TikTok | Send the same requests by TikTok direct message or TikTok Shop buyer chat. Both arrive in the same TikTok inbox. |
| Telegram | Send the same requests to your business on Telegram. |
| Web chat | Do the same from the chat on your website, without leaving the page. |
| Write to your Gmail or Office 365 address and get the same answer the chat gives. |
How the connection works
AeroChat connects through Streak’s public API. It reads pipelines, boxes, stages and fields, and it creates and updates boxes, sets field values, moves boxes between stages and adds comments, in any pipeline the key’s owner can see. Each workflow uses only what its recipe asks for.
To connect, open Streak in Gmail, select Integrations from the Streak sidebar and create an API key under Streak API, as described in Streak’s API documentation. Paste it into the AeroChat dashboard when AeroChat asks.
You describe the workflow in your own words. AeroChat builds it as a draft, works out which Streak calls it needs, and asks you to connect. Keys and credentials are entered in the AeroChat dashboard and never pass through the conversation.
Workflows to copy
Copy this into AeroChat
When someone sends an enquiry in chat, ask for their name, company, email and what they need. Search Streak for a box with their company or name in the Sales Enquiries pipeline (example). If there is one, add a comment with what they said. If not, create a box named after their company in the New Enquiry stage (example), fill in the Email, Phone and Channel fields, and add a comment with a short summary.
Copy this into AeroChat
When a client asks where their project stands, search Streak for their box in the Client Projects pipeline (example) by company or name. Check that their email matches the Email field on the box. Tell them the stage in plain words and what happens next. If they send new files or details, add them as a comment on the box.
Who uses it
Any team that runs its pipeline inside Gmail with Streak can use it. That includes agencies, consultants, recruiters and small B2B teams that track deals, hires or client projects as boxes.
What stays in Streak
Streak stays your record. Pipelines, boxes, stages, email threads and your team’s notes live there, and your team still does the work and moves the deals.
AeroChat handles the conversation. It looks up and updates the records your recipe asks for and leaves the rest to Streak and your team.
Questions
Does AeroChat work with Streak?
Yes. AeroChat connects through Streak’s public API with an API key you create from the Streak sidebar in Gmail.
Can WhatsApp enquiries go straight into Streak?
Yes. When someone sends an enquiry in chat, AeroChat creates a box in your pipeline with their details and a summary of the conversation.
Do I need a developer?
No. You describe the workflow in your own words, create an API key in Streak and paste it in, and switch it on. AeroChat builds the Streak connection from your description and shows a checklist of what is left to do.
Which plan do I need?
Workflows via Skills are on every plan, Free included. Choose by message volume: Starter covers 500 AI responses a month and 3 seats, Growth covers 2,000 responses and 10 seats and adds payment links and broadcasts, and Advanced covers 5,000 responses and 25 seats.
Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.
Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.
Connect Streak and try it
Paste the first recipe, add your Streak API key, and send your own test enquiry in the chat.
Start your 7-day free trial. No credit card needed.
On Shopify? Install AeroChat from the Shopify App Store.