Send OwnerRez Quotes from WhatsApp

This recipe answers “is it free, and how much?” in chat from OwnerRez. It creates a quote in OwnerRez for the guest’s dates and tells the guest the total, so your team only has to send the booking link. Part of connecting OwnerRez to WhatsApp and AI chat.

What happens today

Most messages to a rental or small hotel are the same question with different dates. The person replying checks OwnerRez, works out the price for the stay and types it out. Messages that arrive late at night or during a busy changeover wait for hours, and the guest books somewhere that answered.

The flow that works

AeroChat asks for the dates and number of guests.
It checks availability and price in OwnerRez.
It offers another property if the dates are taken.
When the guest wants to book, it collects their name, email and phone number.
It creates the quote in OwnerRez and tells the guest the total.

The recipe

Copy this into AeroChat

When a guest asks whether we have space, follow these steps.

Ask for their arrival date, departure date and number of guests, if they have not said.

Check availability for that property in OwnerRez for every night of the stay.

If it is free, carry on. If it is not, offer our other properties that are free on those dates.

Answer questions about the property from the knowledge base, such as parking, pets and check-in time.

When they want to book, ask for their full name, email and phone number.

Find the guest in OwnerRez by email or phone, or create them, and create a quote in OwnerRez for the property and dates with the number of guests. Tell them the total from the quote.

Tell them our team will send the booking link within two hours (example).

Never confirm a booking or take payment yourself. Only quote totals that come from OwnerRez. Reply in the customer’s language.

Change the follow-up time to your own before you paste it.

What to connect

OwnerRez. Create a personal access token in the developer and API settings of your OwnerRez account. Paste it in with your OwnerRez login email when AeroChat asks. AeroChat reads availability and creates guests and quotes.
Your knowledge base. Upload your property details, house rules and policies to AeroChat so it answers the questions that come before a booking.

After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: connect OwnerRez, add your knowledge base if the recipe uses one, then switch it on. If it built the connection from OwnerRez’s public documentation, the checklist asks you to check it once against the current docs.

Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.

Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.

What you still decide

Whether your team sends the booking link, or reviews the quote first.
Which properties or rooms it can offer as alternatives.
How quickly your team sends the booking link.

The result to expect

Every date question gets a checked total within a minute, at any hour, and each quote is already in OwnerRez with the guest attached. Your team sends booking links instead of working out prices.

Measure it with your own numbers: enquiries answered outside working hours, and direct bookings from chat, for a month before and after.

Next: answer guest questions from the booking.

Works on every chat channel

This workflow runs the same way on WhatsApp, Instagram, Facebook Messenger, TikTok, Telegram, the chat on your website and email, with the same OwnerRez connection behind it. See what each channel does on the OwnerRez integration page.

Take your first booking enquiry in chat

Paste the recipe, add your OwnerRez token, and ask for a quote from your own phone.

Start your 7-day free trial. No credit card needed.

On Shopify? Install AeroChat from the Shopify App Store.