Book EZRentOut Rentals from WhatsApp

Yes. AeroChat books directly into EZRentOut. It checks which assets are available in EZRentOut for the customer’s dates, creates the order with the customer, dates and assets, and books it, in the chat.

This recipe turns “is it free next week?” messages into booked orders in EZRentOut, without anyone checking the schedule and typing the order by hand. Part of connecting EZRentOut to WhatsApp and AI chat.

What happens today

Contractors and customers ask about equipment on WhatsApp early in the morning and late at night. Someone has to check EZRentOut, reply, wait for a yes, then take the name and details and build the order. When the office is busy, replies slow down, and customers who need a machine tomorrow call the next rental yard.

The flow that works

AeroChat asks for the checkout and return dates and what the customer needs.
It checks which matching assets are available in EZRentOut for those dates.
It takes the customer’s name, email and phone number and finds or creates them in EZRentOut.
It creates the order with the customer, the dates and the assets, and books it for those dates.
It reads the booking back and sends the payment step for the deposit in the same chat.

Collecting payment in the chat? Airwallex is built into AeroChat, so you can send a payment link in the same conversation. See how it works. No Airwallex account yet? Open one through AeroChat.

What it looks like on WhatsApp

Customer: Need a projector and screen for a seminar on 5 May, pick up 4 May, return 6 May. Possible? (example)

AeroChat: Yes, a projector and a 3 metre screen are available from 4 to 6 May. Can I take your name, email and phone number?

Customer: Nur Aisyah, aisyah@example.com, 012 345 6789.

AeroChat: Thanks, Nur Aisyah. Order 7714 is booked: projector and 3 metre screen, checkout 4 May, return 6 May. Here is the link to pay the deposit.

In EZRentOut: a new customer Nur Aisyah and booked order 7714 for 4 to 6 May with the projector and screen on it.

The recipe

Copy this into AeroChat

When a customer wants to rent equipment, follow these steps.

Ask for the checkout date and time, the return date and what they need. Match their request to our EZRentOut assets and confirm the names with them.

Check which matching assets are available in EZRentOut for that date range. If none is free, read the booked dates of the closest asset and suggest the nearest free dates.

When they want to book, ask for their name, email and phone number. Search EZRentOut by email. If you find them, use that customer. If not, create a new customer.

Create an order for the customer with the checkout and return dates and the assets they chose.

Book the order for those dates.

Read the booking back in one message with the order number, the items and the dates. Then send a payment link for the deposit (example: 100).

Never say equipment is booked until the order is booked in EZRentOut. Reply in the customer’s language.

Change the deposit and the details you ask for before you paste it.

What to connect

EZRentOut. The account owner goes to Settings, enables the API for the company and generates an access token. Paste the token and your EZRentOut subdomain in when AeroChat asks.
Your knowledge base. Add your checkout and return hours, delivery area, ID and deposit rules so AeroChat can answer the questions that come with a booking.

After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: connect EZRentOut, add your knowledge base if the recipe uses one, then switch it on. If it built the connection from EZRentOut’s public documentation, the checklist asks you to check it once against the current docs.

Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.

Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.

What you still decide

Which equipment customers can book in the chat and which goes to your team first.
How much deposit to ask for, and when.
Which details AeroChat must collect before it books.
Who gets the handover for large or long-term rentals.

The result to expect

Availability questions get an answer from EZRentOut in the chat, and the ones that turn into bookings become booked orders with the customer, dates and assets already on them, at any hour. Your team spends its time preparing equipment, not typing orders.

Measure it with your own numbers: orders booked from chat, and how many are paid, for a month before and after.

Next: answer EZRentOut order questions in chat.

Works on every chat channel

This workflow runs the same way on WhatsApp, Instagram, Facebook Messenger, TikTok, Telegram, the chat on your website and email, with the same EZRentOut connection behind it. See what each channel does on the EZRentOut integration page.

Take your first booking from chat

Paste the recipe, add your EZRentOut token, and message your own number asking for equipment on your dates.

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Sign up for an annual plan on Growth or above and we’ll set up your workflows and connect EZRentOut for you, free. See plans.