Check Volume Price Breaks on WhatsApp with BSS B2B Wholesale
Yes. AeroChat works directly with BSS B2B Wholesale. When a buyer asks about bulk pricing, AeroChat reads the volume pricing rules BSS applies to that product and customer, lists each quantity tier, and prices the quantity they have in mind.
This recipe answers “what do I pay if I take more?” in the chat, with the real tiers for that buyer. Part of connecting BSS B2B Wholesale to WhatsApp and AI chat.
What happens today
Volume pricing only helps if buyers know the breaks. Tier tables on the product page are easy to miss on a phone, and different customer groups often have different tiers. So buyers ask, and your team works out the tier and the total by hand. Some buyers order less than they would have, because nobody told them the next break was ten units away.
The flow that works
- The buyer asks about bulk pricing or a quantity in chat.
- AeroChat finds them in Shopify by the email or phone number on their account.
- It reads the volume pricing rules BSS applies to that product and customer, with each tier’s quantity range and price or discount.
- It lists the tiers, finds the one their quantity falls in, and replies with the unit price and total.
- If the next tier is close, it says how many more units reach it, and checks stock in Shopify.
What it looks like on WhatsApp
Customer: Do you do bulk pricing on the kraft mailer boxes? I need about 450. (example)
AeroChat: Yes. For your account the kraft mailer box is priced: 1 to 99 at US$0.80 each, 100 to 499 at US$0.65 each, 500 or more at US$0.55 each. 450 boxes would be US$292.50. At 500 boxes it is US$275.00, so 50 more boxes cost you US$17.50 less in total. We have 2,300 in stock.
In BSS B2B Wholesale: nothing changes. AeroChat read the volume pricing tiers for this product and customer.
The recipe
Copy this into AeroChat
When a buyer asks about bulk pricing, quantity discounts or the price for a quantity, follow these steps.
- Find them in Shopify by the email or phone number on their account. If they are not logged in or not found, use the rules BSS applies to guests.
- Find the product in our Shopify catalog.
- Read the volume pricing rules BSS applies to that product and customer.
- List each tier with its quantity range and price or discount. Say whether the tiers count units of the product, the variant or the whole order, as the rule sets it.
- If they gave a quantity, find its tier and reply with the unit price and the total.
- If the next tier is within 20% of their quantity (example), say how many more units reach it and the total there.
- Check stock in Shopify and say if the quantity is not available.
Never invent a tier or a discount. Never share another customer’s pricing. Reply in the customer’s language.
Change the “next tier” nudge to fit your store, or remove it, before you paste it.
What to connect
- Your Shopify store. Built in. Install AeroChat from the Shopify App Store and connect your store in the dashboard, so AeroChat can find the buyer, the product and its stock.
- BSS B2B Wholesale. In the app, click Integrations, open the Public API tab and click Get API key. Turn on the Public API function, click Generate API key and copy it right away. Paste it in when AeroChat asks. BSS says this needs the Platinum plan, or the Enterprise modular plan with the Public API module (as of November 2026).
After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: connect BSS, then switch it on. If it built the connection from the BSS public documentation at docs-shpf.bsscommerce.com, the checklist asks you to check it once against the current docs.
Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.
Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.
What you still decide
- Your volume tiers and which customers they apply to, set in BSS.
- Whether AeroChat points out the next tier.
- When a large order goes to your team for a custom quote.
The result to expect
Buyers see their tiers and their total in one reply, and more of them order at the quantity that gets them the better price. Your team stops working out tier totals by hand.
Measure it with your own numbers: bulk pricing questions answered in chat, and average order quantity from buyers who asked, for a month before and after.
Next: see a buyer’s wholesale price, or see every BSS B2B Wholesale workflow.
Works on every chat channel
This workflow runs the same way on WhatsApp, Instagram, Facebook Messenger, Telegram, the chat on your store and email, with the same BSS connection behind it. See what each channel does on the BSS B2B Wholesale integration page.
Answer your first bulk pricing question in chat
Install AeroChat, paste the recipe, add your BSS key, and ask your own chat what 500 units of your best seller cost.
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