Share Product Star Ratings on WhatsApp with Ali Reviews

Yes. AeroChat works directly with Ali Reviews. When a shopper asks whether a product is any good, it reads the product’s average rating, review count and star breakdown from Ali Reviews and replies in one line, then offers more detail if they want it.

This recipe answers “is it good?”, “are there many bad reviews?” and “which one is rated higher?” in chat, from your own Ali Reviews ratings. Part of connecting Ali Reviews to WhatsApp and AI chat.

What happens today

Shoppers who reach you from an ad, a post or a shared link often never see the stars on your product page. They ask “is this any good?” and wait while someone on your team looks it up. Some also want to know how many bad reviews there are, which takes even longer to check by hand.

The flow that works

The shopper asks whether a product is good, or which of a few products is rated higher.
AeroChat finds the products in your Shopify catalog and reads their ratings from Ali Reviews, several at once if needed.
It replies with the average and the number of reviews in one line, and the star breakdown if they ask about bad reviews.
It offers to share what buyers say, and checks stock in Shopify if they want to order.

What it looks like on WhatsApp

Customer: Is the Nimbus pillow any good? Are there lots of bad reviews? (example)

AeroChat: The Nimbus pillow has 4.7 stars from 186 reviews. 171 of them are 4 or 5 stars and 6 are 1 or 2 stars. Would you like to hear what buyers say about it for side sleeping?

Customer: Yes, I sleep on my side.

In Ali Reviews: nothing changes. AeroChat read the rating, the review total and the star breakdown for the Nimbus pillow.

The recipe

Copy this into AeroChat

When a shopper asks whether a product is good, well rated or worth buying, follow these steps.

Find the product in our Shopify catalog. If it is not clear which product they mean, ask.

Read the product’s rating from Ali Reviews: the average, the number of reviews and the star breakdown.

Reply with the average and the number of reviews in one line, for example “4.7 stars from 186 reviews”.

If they ask about bad reviews, add how many are 1 or 2 stars, and offer to tell them what those buyers said.

If they ask about two or three products, read all of them in one request and reply with one line per product.

If the product has no reviews yet, say so plainly and answer from the product description.

Offer to share what buyers say about the thing they care about.

Never round a rating up or invent a review count. Reply in the customer’s language.

Change the follow-up offer to match what your shoppers ask about most before you paste it.

What to connect

Your Shopify store. Built in. Install AeroChat from the Shopify App Store and connect your store in the dashboard, so AeroChat knows your products and stock.
Ali Reviews. Open Ali Reviews in your Shopify admin, go to Integration, then API key, copy the key and paste it in when AeroChat asks.

After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: connect Ali Reviews, then switch it on. If it built the connection from Ali Reviews’ public documentation, the checklist asks you to check it once against the current docs.

Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.

Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.

What you still decide

Which reviews show in Ali Reviews, since they make up the rating.
Whether AeroChat shares the star breakdown, or only the average and the count.
What AeroChat offers after the rating: buyer quotes, Q&A answers or the product link.

The result to expect

Shoppers who never saw your product page get the rating in a few seconds, with an honest view of the bad reviews if they ask. Your team stops looking up stars and counting reviews by hand.

Measure it with your own numbers: “is it good?” questions answered in chat, and orders placed in the same session as the chat, for a month before and after.

Next: see every Ali Reviews workflow, including comparing products by rating.

Works on every chat channel

This workflow runs the same way on WhatsApp, Instagram, Facebook Messenger, Telegram, the chat on your store and email, with the same Ali Reviews connection behind it. See what each channel does on the Ali Reviews integration page.

Share your first rating in chat

Install AeroChat, paste the recipe, add your Ali Reviews key, and ask your own chat whether your best seller is any good.

Install AeroChat on Shopify

7-day free trial.