Subscribe Shoppers to a Drip Email Offer on WhatsApp

Yes. AeroChat works directly with Drip. When a shopper asks for your welcome discount or the next sale, AeroChat asks for consent, then subscribes them to the Drip email series or starts the Drip workflow that delivers that offer, in the chat they started.

This recipe ties a chat request for an offer to the exact Drip campaign that sends it. Part of connecting Drip to WhatsApp and AI chat. For general list sign-ups with tags, see adding chat subscribers to Drip with consent.

What happens today

A shopper asks in a DM whether you have a first-order discount. Your team replies with the pop-up code, or tells them to sign up on the website. The shopper never lands in the welcome series that was built to convert them, and the code gets passed around without a subscriber behind it.

The flow that works

The shopper asks about a discount, a welcome offer or an upcoming sale.
AeroChat explains the offer from your knowledge base and how it is sent by email.
It asks whether they want to receive it and your other marketing emails. Only on a clear yes does it continue.
It asks for their email if it does not have one, and checks Drip for an existing subscriber.
It subscribes them to the email series campaign for that offer, or starts them on the Drip workflow that sends it, and confirms in the chat.

What it looks like on WhatsApp

Customer: Do you have a discount for first orders? (example)

AeroChat: Yes. New subscribers get 10% off their first order, sent by email. Would you like us to email you the code and our other offers? You can unsubscribe at any time.

Customer: Yes please, it’s maya.r@example.com

AeroChat: Done. Your welcome email with the code is on its way to maya.r@example.com.

In Drip: Maya is created as a subscriber with the tag source-chat and started on the Welcome offer workflow (example), which sends the code.

The recipe

Copy this into AeroChat

When a shopper asks about a discount, a welcome offer or an upcoming sale, follow these steps.

Explain the offer from our knowledge base and that it is sent by email.

Ask: “Would you like us to email you this and our other offers? You can unsubscribe at any time.”

If they say no, keep helping and subscribe nobody.

If they say yes, ask for their email if we do not have it.

Look up the subscriber in Drip by email. Create them if they are new, or update them if they exist, with the tag source-chat.

For the welcome offer, start them on our Welcome offer workflow (example). For a sale, subscribe them to the Sale alerts email series (example).

Confirm in the chat that the email is on its way.

Never send the discount code in the chat unless our knowledge base says to. Never subscribe anyone who has not agreed in this conversation. Reply in the customer’s language.

Replace the workflow and email series names with your own from Drip before you paste it. If you use double opt-in on that email series, Drip sends the confirmation email first.

What to connect

Your Shopify store. Built in. Install AeroChat from the Shopify App Store and connect your store in the dashboard.
Drip. Copy your API token from User Settings and your account ID from your account settings in Drip. Paste them in when AeroChat asks.
Your knowledge base. Add each offer you run, who it is for and how it is sent.

After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: connect Drip, add your knowledge base if the recipe uses one, then switch it on. If it built the connection from Drip’s public documentation, the checklist asks you to check it once against the current docs at developer.drip.com.

Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.

Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.

What you still decide

Which offers AeroChat can mention, and to whom.
Which Drip workflow or email series each offer starts.
Whether the code is ever given in the chat.

The result to expect

Shoppers who ask for an offer land in the Drip campaign built for them, with their consent on record. Your team stops pasting codes into DMs, and your welcome series gets the subscribers who were already asking to buy.

Measure it with your own numbers: subscribers added from chat, and first orders from your welcome series, for a month before and after.

Next: see every Drip workflow, including subscription questions and unsubscribes.

Works on every chat channel

This workflow runs the same way on WhatsApp, Instagram, Facebook Messenger, Telegram, the chat on your store and email, with the same Drip connection behind it.

Grow your Drip list from chat

Install AeroChat, paste the recipe, add your Drip token and account ID, and ask your own chat for the welcome offer.

Install AeroChat on Shopify

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