Send an Afterpay Checkout Link on WhatsApp for Shopify
Yes. AeroChat works directly with Afterpay for Shopify stores. When a shopper asks to pay with Afterpay, AeroChat checks the total against your Afterpay order limits and sends a Shopify checkout link where they choose Afterpay, in the chat they started.
This recipe turns “can I pay with Afterpay?” into a paid order without sending the shopper back to browse. Part of connecting Afterpay to WhatsApp and AI chat.
What happens today
A shopper decides on a product in a DM and asks if they can split the payment. Your team says yes, sends the product link and hopes they add it to the cart and find Afterpay at checkout. If the cart is over your Afterpay limit, they only find out at the payment step, and many leave there.
The flow that works
- The shopper says what they want and asks to pay with Afterpay.
- AeroChat confirms the items, delivery address and total with shipping from Shopify.
- It reads your minimum and maximum Afterpay order amounts from Afterpay and checks the total.
- If the total qualifies, it creates a draft order in Shopify and sends the checkout link.
- The shopper chooses Afterpay on your Shopify checkout. When the order is paid, AeroChat confirms it in the chat. The shopper never has to say they paid.
What it looks like on WhatsApp
Customer: I want the linen duvet set in queen. Can I use Afterpay? (example)
AeroChat: Yes. The queen linen duvet set is $180 plus $10 delivery to your address, $190 in total, and that is within our Afterpay range. Here is your checkout link. Choose Afterpay on the payment step.
AeroChat: Thanks, order #4402 is confirmed and paid with Afterpay. It ships tomorrow.
In Shopify and Afterpay: a draft order for $190 became order #4402 when the shopper paid. Afterpay shows the payment as approved.
The recipe
Copy this into AeroChat
When a shopper asks to pay with Afterpay, follow these steps.
- Confirm the products, variants, quantities and delivery address. Check they are in stock in Shopify.
- Quote the total with our Shopify shipping rate and ask them to confirm.
- Read our minimum and maximum Afterpay order amounts from Afterpay.
- If the total is inside the range, create a draft order in Shopify and send its checkout link. Tell them to choose Afterpay on the payment step.
- If the total is outside the range, tell them the range and offer the other payment methods at checkout, or suggest splitting the order if that brings it inside the range.
- When the order is paid, confirm the order number and when it ships.
Never promise that Afterpay will approve them, because Afterpay decides that at checkout. Never ask for card details in the chat. Reply in the customer’s language.
Add your shipping times to your knowledge base before you paste it.
What to connect
- Your Shopify store. Built in. Install AeroChat from the Shopify App Store and connect your store in the dashboard. Afterpay must already be on at your Shopify checkout through the Afterpay payment app.
- Afterpay. Log in to the Afterpay Business Hub as a Hub Admin, open Settings, and copy your Merchant ID and Secret Key. Paste them in when AeroChat asks.
- Your knowledge base. Add your shipping times and your returns policy for Afterpay orders.
After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: connect Afterpay, add your knowledge base if the recipe uses one, then switch it on. If it built the connection from Afterpay’s public documentation, the checklist asks you to check it once against the current docs.
Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.
Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.
What you still decide
- Whether AeroChat suggests splitting an order that is over your Afterpay maximum.
- How long a draft order stays open before AeroChat sends a reminder or a new link.
- Which products, if any, you keep out of chat checkout.
The result to expect
Shoppers who want to pay later get a checkout link that works for their cart, in the conversation where they decided to buy. Your team stops sending product links by hand, and fewer shoppers find out about your Afterpay limit at the last step.
Measure it with your own numbers: chat orders paid with Afterpay, and checkout links sent against orders paid, for a month before and after.
Next: see every Afterpay workflow, including Afterpay refund status.
Works on every chat channel
This workflow runs the same way on WhatsApp, Instagram, Facebook Messenger, Telegram, the chat on your store and email, with the same Shopify and Afterpay connection behind it. See what each channel does on the Afterpay integration page.
Sell with Afterpay in chat
Install AeroChat, paste the recipe, add your Afterpay credentials, and ask your own chat to pay for a product with Afterpay.
7-day free trial.