Check Wix Bookings Availability on WhatsApp and in Chat

Yes. AeroChat books directly into Wix Bookings. When a customer asks whether you have a slot, AeroChat reads the free time slots for that service in Wix Bookings and offers real times, with the price and duration, in the same chat.

This recipe answers “do you have anything on Saturday?” in the chat, from your live Wix Bookings calendar. Part of connecting Wix Bookings to WhatsApp and AI chat.

What happens today

A customer messages to ask if you are free on Saturday. Someone on your team checks the calendar, replies with a few times, and by then the customer has asked two other places. Or the customer is sent to the booking page, has to pick the service again, scroll through dates and start over. Each back and forth is a chance for them to book elsewhere.

The flow that works

The customer asks for a time in chat, in their own words, such as “Saturday morning” or “after work on Tuesday”.
AeroChat finds the service in Wix Bookings and reads the free time slots for that date, and for the staff member if they named one.
It offers up to four times close to what they asked for, with the price and duration.
When they pick one, AeroChat moves straight to booking it.

What it looks like on WhatsApp

Customer: Do you have a haircut slot after 6pm on Tuesday? (example)

AeroChat: On Tuesday 18 November we have 18:15 with Sam and 18:45 with Priya. A cut is US$45 and takes 45 minutes. Shall I book one of those?

Customer: 18:45 with Priya.

AeroChat: Great. Can I have your name and email for the booking?

In Wix Bookings: nothing changes yet. AeroChat read the free time slots for the haircut service on Tuesday. The booking is created in the next step.

The recipe

Copy this into AeroChat

When a customer asks whether we have a slot, or asks for a time, follow these steps.

Find the service they mean in our Wix Bookings services. If it is not clear, ask.

Work out the date or dates from what they said, in our time zone.

Read the free time slots for that service and date in Wix Bookings. If they named a staff member, read that person’s slots only.

For a class, read the sessions on that date that still have open spots.

Offer up to four times close to what they asked for, with the price and duration.

If nothing is free, offer the nearest days that have slots.

When they pick a time, use the booking workflow to book it.

Only offer times that Wix Bookings shows as bookable. Never promise a slot you have not checked. Reply in the customer’s language.

Change how many times AeroChat offers and how far ahead it looks to match your calendar before you paste it.

What to connect

Your Wix site. Built in. Connect Wix from the AeroChat dashboard and the chat is added to your site.
Wix Bookings. Open the API Keys Manager in your Wix account (account owners and co-owners can create keys), create a key, give it access to your site only, and choose the Wix Bookings and Wix eCommerce checkout permissions. Copy the key and your site ID, which is the part of your site dashboard URL after /dashboard/. Wix only accepts a site-level call with a key from the account that owns the site. Paste them in when AeroChat asks.
Your knowledge base. Add your opening hours, location details and what to bring, so AeroChat can answer the questions around the booking.

After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: add the Wix Bookings key, add your knowledge base if the recipe uses one, then switch it on. If it built the connection from Wix’s public documentation, the checklist asks you to check it once against the current docs.

Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.

Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.

What you still decide

Your services, staff and working hours in Wix Bookings, since AeroChat only offers what Wix shows as free.
How many options AeroChat offers at once, and how far ahead it searches.
Whether customers can choose a staff member or just a time.

The result to expect

Customers get real free times in a few seconds, in the chat they started in, instead of being sent to a booking page. Your team stops checking the calendar for every message.

Measure it with your own numbers: availability questions answered in chat, and bookings made in the same conversation, for a month before and after.

Next: book the slot in the chat, or see every Wix Bookings workflow.

Works on every chat channel

This workflow runs the same way on the chat on your Wix site, WhatsApp, Instagram, Facebook Messenger, Telegram and email, with the same Wix Bookings connection behind it. See what each channel does on the Wix Bookings integration page.

Show your free times in chat

Connect your Wix site, paste the recipe, add your Wix key, and ask your own WhatsApp number for a slot this week.

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Sign up for an annual plan on Growth or above and we’ll set up your workflows and connect Wix Bookings for you, free. See plans.

On Shopify? Install AeroChat from the Shopify App Store.