Send Trade Buyers Their SparkLayer Price List on WhatsApp

Yes. AeroChat works directly with SparkLayer. When a trade buyer asks for their price list, AeroChat finds their SparkLayer account, tells them which price list they are on, and sends their prices for the products or range they ask about.

This recipe answers “can you send my price list?”, “what are my prices on the new range?” and “which tier am I on?” in chat. Part of connecting SparkLayer to WhatsApp and AI chat.

What happens today

Before a buying trip or a seasonal order, buyers ask for their price list. Your team exports a sheet, checks it is the right list for that customer, and emails it. By the time it arrives, some prices have changed, and the buyer is working from an old file.

The flow that works

The buyer asks for their price list or their prices on a range.
AeroChat checks who they are and finds their account in SparkLayer.
It tells them which price list is on their account.
For the range they ask about, it works out their current price for each product and sends a short list.

What it looks like on WhatsApp

Customer: Can you send me our prices for the new candle range? (example)

AeroChat: You’re on the Retail Partner price list. Your prices for the Coastal candle range, before tax: Driftwood 200 g $9.80, Sea Salt 200 g $9.80, Driftwood 400 g $16.50, Sea Salt 400 g $16.50. All four are in stock. Would you like price breaks for any of them?

In SparkLayer: nothing changes. AeroChat read the buyer’s account and worked out their current price for each SKU in the range.

The recipe

Copy this into AeroChat

When a trade buyer asks for their price list, their tier, or their prices on a range, follow these steps.

Check their identity first: match the email they give, or the number they are messaging from, to their customer account in SparkLayer.

Read the price lists on their SparkLayer account and tell them the name of the list they are on.

Ask which products or range they want prices for, if they did not say.

Find those products in our Shopify catalog and read their SKUs. Send no more than 15 products (example) in one message.

Work out their current price for each SKU from their price lists and send a short list with the product name, size and price, plus the currency and whether prices are before tax.

Offer price breaks for any product they are interested in.

Never send another customer’s price list or name another customer’s tier. If they ask for the whole catalog, offer the ranges one by one or hand the request to our sales team. Reply in the customer’s language.

Change how many products AeroChat sends at once before you paste it.

What to connect

Your Shopify store. Built in. Install AeroChat from the Shopify App Store and connect your store in the dashboard, so AeroChat knows your products, collections and SKUs.
SparkLayer. Create an API key under Settings, API in SparkLayer, or SparkLayer Wholesale, Settings, API in the Shopify app. Enter the client ID, secret and your Site ID when AeroChat asks. API access is on SparkLayer’s Pro and Enterprise plans (as of November 2026).
Your knowledge base. Add your trade terms, so AeroChat can answer questions about minimum orders and delivery.

After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: connect SparkLayer, add your knowledge base if the recipe uses one, then switch it on. If it built the connection from SparkLayer’s public documentation, the checklist asks you to check it once against the current docs.

Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.

Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.

What you still decide

Which price list each buyer is on, which you keep setting in SparkLayer.
Whether AeroChat names the price list, or only sends the prices.
How many products it sends in one message.

The result to expect

Buyers get their current prices for the range they care about in one message, from the same SparkLayer price lists your wholesale store uses. Your team stops exporting and emailing price sheets for routine requests.

Measure it with your own numbers: price list requests handled in chat, sheets sent by your team, and trade orders placed after a request, for a month before and after.

Next: see every SparkLayer workflow, including a buyer’s price on a single product.

Works on every chat channel

This workflow runs the same way on WhatsApp, Instagram, Facebook Messenger, Telegram, the chat on your store and email, with the same SparkLayer connection behind it. See what each channel does on the SparkLayer integration page.

Send your first price list in chat

Install AeroChat, paste the recipe, add your SparkLayer keys, and ask your own chat for a test buyer’s prices on one range.

Install AeroChat on Shopify

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