Buy a Gift Card for Someone on WhatsApp with Gift Card Hero

Yes. AeroChat works directly with Gift Card Hero. When a shopper wants to buy a gift card for someone, AeroChat helps them choose the amount, sends the link to your gift card product, and explains how to send it as a gift on the date they want. Later, it can confirm the card was issued.

This recipe turns “I want to send a gift card to my friend” into a paid gift card order, in the chat. Part of connecting Gift Card Hero to WhatsApp and AI chat.

What happens today

Gift card buyers are often in a hurry: the birthday is this weekend, or they forgot. They ask whether they can send the card straight to the recipient, whether it can arrive on the day, and what amounts you offer. If they have to hunt for the answers, many buy a gift somewhere else.

The flow that works

The shopper asks about buying a gift card for someone.
AeroChat finds your gift card product in Shopify and offers the amounts.
It sends the product link and explains the steps: choose “Send as a gift”, add the recipient’s details and, if you allow scheduled sends, pick the delivery date.
The shopper pays at your normal checkout. Gift Card Hero creates the card and emails it to the recipient on the chosen date.
If the buyer asks later, AeroChat finds the card by the recipient’s email in Gift Card Hero and confirms it was issued.

What it looks like on WhatsApp

Customer: Can I send a gift card to my friend in time for her birthday on Friday? (example)

AeroChat: Yes. Our gift cards come in US$25, US$50 and US$100. Which amount would you like?

Customer: US$50.

AeroChat: Here is the gift card page with US$50 selected: harborgoods.com/products/gift-card (example). Choose “Send as a gift”, add her details, and pick Friday as the delivery date. She will get it by email on Friday, and she can use it on anything in the store.

In Gift Card Hero: nothing changes until the order is paid. Then the card is created and sent to the recipient on Friday.

The recipe

Copy this into AeroChat

When a shopper wants to buy or send a gift card, follow these steps.

Find our gift card product in Shopify and offer the amounts.

When they choose an amount, send the product link for that amount.

Explain the steps: choose “Send as a gift”, add the recipient’s details and, if they want, pick a delivery date.

Tell them the recipient gets the card by email, and that it works on any product in our store.

If the shopper is not sure what to give, suggest a gift card with a short note instead of a product, from our gifting tips in the knowledge base.

If they come back to ask whether it was sent, verify their order in Shopify, ask for the recipient’s email, and search Gift Card Hero for cards sent to it. Confirm it was issued and its value, or the date it will be sent.

Never take the recipient’s details in chat on the shopper’s behalf. They enter them on the gift card page. Reply in the customer’s language.

Change the amounts and the gifting wording to match your store before you paste it. Remove the delivery date step if scheduled sends are switched off in Gift Card Hero.

What to connect

Your Shopify store. Built in. Install AeroChat from the Shopify App Store and connect your store in the dashboard, so AeroChat knows your gift card product and its amounts.
Gift Card Hero. In Gift Card Hero, go to For developers, tick Enable REST API and save, then click Send me access token. The token arrives at your shop’s contact email. Paste it in when AeroChat asks. The API needs an active Gift Card Hero plan.
Your knowledge base. Add a few lines on how your gift cards work: amounts, expiry and where they can be used.

The “Send as a gift” form and the delivery date are set up in Gift Card Hero on your gift card product. Scheduled delivery only shows when “Allow scheduled send” is on. After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: connect Gift Card Hero, add your knowledge base, then switch it on. If it built the connection from Gift Card Hero’s public documentation at docs.syncu.be, the checklist asks you to check it once against the current docs.

Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.

Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.

What you still decide

The amounts you sell and the gift card design, set in Shopify and Gift Card Hero.
Whether buyers can schedule a delivery date.
Whether AeroChat suggests a gift card when a shopper cannot decide on a product.

The result to expect

Last-minute gift buyers get a clear answer and a link in a few messages, and the gift card arrives on the day they chose. Fewer of them buy a gift elsewhere.

Measure it with your own numbers: gift card orders placed after a chat, for a month before and after.

Next: check a gift card balance, or see every Gift Card Hero workflow.

Works on every chat channel

This workflow runs the same way on WhatsApp, Instagram, Facebook Messenger, Telegram, the chat on your store and email, with the same Gift Card Hero connection behind it. See what each channel does on the Gift Card Hero integration page.

Sell your first gift card in chat

Install AeroChat, paste the recipe, add your Gift Card Hero token, and ask your own chat to help you send a gift card.

Install AeroChat on Shopify

7-day free trial.