Quote Anteraja Shipping Rates on WhatsApp

Yes. AeroChat works directly with Anteraja. When a customer asks how much delivery costs, AeroChat checks Anteraja’s services and rates from your district to theirs for the parcel weight and replies with the price and delivery estimate of each option, in the same chat.

This recipe answers “berapa ongkirnya?” with Anteraja’s own rates instead of a rough guess, and shows where cash on delivery is available. Part of connecting Anteraja to WhatsApp and AI chat.

What happens today

Almost every buyer asks for the shipping cost before they order. Someone checks the weight, looks up the rate for the buyer’s area and types it out, then answers the follow-up about COD. During a sale the questions queue up and buyers leave before anyone replies.

The flow that works

The customer asks how much delivery costs, or asks for the total with shipping.
AeroChat asks for their city and district if it does not have them, and matches the district to Anteraja’s district list.
It works out the parcel weight from the items, rounded up to the next kilogram.
It checks Anteraja’s services and rates from your district to theirs.
It replies with up to three services, each with the price and the delivery estimate, and says whether COD is available.
When the customer picks one, it gives the total and moves on to payment or the order.

What it looks like on WhatsApp

Customer: How much to send 3 packs of coffee beans to Medan Kota? (example)

AeroChat: For 3 packs, about 1 kg, to Medan Kota: Anteraja Regular is Rp 32,000 and takes 3 to 4 days. Next Day is Rp 58,000. Cash on delivery is available with Regular. Which one would you like?

Customer: Regular is fine.

AeroChat: Your total is Rp 267,000 including Rp 32,000 shipping. Shall I send the payment link, or would you like COD?

In Anteraja: nothing changes. AeroChat checked the rates between your district and Medan Kota for 1 kg.

The recipe

Copy this into AeroChat

When a customer asks how much delivery costs, follow these steps.

Ask for their city and district if we do not have them, and find the matching Anteraja district.

Work out the parcel weight from the items in their order, using the weights in our product list, and round up to the next kilogram. Use 1 kg as the minimum.

Check Anteraja’s services and rates from our district to theirs for that weight.

Reply with up to three services, each with the price and the delivery estimate. Say which ones offer cash on delivery.

When they choose, give the order total with shipping and offer payment or COD.

If the weight is over 50 kg, or Anteraja returns no service for the district, tell them a team member will quote it and hand over the conversation.

Quote only the rates Anteraja returns. Reply in the customer’s language.

Change which services you offer, and whether you add a packing fee, before you paste it.

What to connect

Anteraja. Your API base path, access key ID and secret access key. Anteraja’s docs say to contact Anteraja for them. Paste them in when AeroChat asks.
Your products. Shopify, WooCommerce and Wix are built into AeroChat, so item weights come from your store. Selling from a list? Add each product’s weight to the AeroChat knowledge base.

Anteraja’s rate check takes your district, the customer’s district and the weight, from 1 kg to 50 kg, and returns each service with its rate, delivery estimate and whether COD is available.

After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: connect Anteraja, add your knowledge base if the recipe uses one, then switch it on. If it built the connection from Anteraja’s public documentation, the checklist asks you to check it once against the current docs.

Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.

Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.

What you still decide

Which Anteraja services you offer, and in what order.
Whether you add packing fees or free shipping above an amount.
When a quote goes to your team, such as bulky or heavy orders.

The result to expect

Buyers get an exact shipping price and delivery estimate in seconds, and the chat moves straight to the order. Your team stops looking up rates one message at a time.

Measure it with your own numbers: shipping questions per month, and how many chats that asked for a shipping price ended in an order.

POS Malaysia delivery is built into AeroChat, for sellers who ship in Malaysia. See how it works.

Next: book the Anteraja order from the chat.

Works on every chat channel

This workflow runs the same way on WhatsApp, Instagram, Facebook Messenger, Telegram, the chat on your website and email, with the same Anteraja connection behind it. See what each channel does on the Anteraja integration page.

Quote your first Anteraja delivery in chat

Paste the recipe, add your Anteraja keys, and ask your own number for the shipping price to your district.

Start your 7-day free trial. No credit card needed.

Sign up for an annual plan on Growth or above and we’ll set up your workflows and connect Anteraja for you, free. See plans.

On Shopify? Install AeroChat from the Shopify App Store.