Connect Sami B2B Wholesale to WhatsApp and AI Chat for Shopify
Yes. AeroChat works directly with Sami B2B Wholesale. It reads your wholesale pricing rules, volume pricing tiers, registration form and quick order forms from Sami B2B Wholesale through its public API, and answers trade buyers on WhatsApp, Instagram, web chat and every other channel they use.
If your Shopify store sells to trade buyers with Sami B2B Wholesale, many of those buyers would rather message than log in. A buyer on WhatsApp, Instagram, Messenger, Telegram, web chat or email asks what a case of your product costs at wholesale, what the price drops to at 100 units, or how to open an account. AeroChat reads your rules in Sami B2B Wholesale and your catalog in Shopify and gives the real number. Your Shopify store is built into AeroChat, and Sami B2B Wholesale (by Samita) connects through its public API. You describe the workflow in your own words, AeroChat builds it, and Sami B2B Wholesale stays the place your team sets prices and approves accounts.
What you can do with Sami B2B Wholesale and AeroChat
- Answer “what is my wholesale price?”. AeroChat finds the product in Shopify, checks which wholesale pricing rule applies to the buyer’s customer tags, and works out their price from the rule’s discount.
- Share volume discount tiers. AeroChat reads the volume pricing rule for the product and lists each quantity break and its discount.
- Quote a price for a quantity. When a buyer asks what 200 units will cost, AeroChat applies their wholesale rule and the right volume tier to your Shopify price and replies with the unit price and the total.
- Explain how to apply for a wholesale account. AeroChat reads your registration form, tells the buyer what it asks for and whether approval is automatic or reviewed, and sends the link to the page where the form lives.
- Send the quick order form. For an approved buyer who wants to place a bulk order, AeroChat reads your quick order form setup and sends the link to the page it is on.
- Answer “how long does this price run?”. AeroChat reads the start and end dates on a wholesale or volume pricing rule and tells the buyer when a price starts or ends.
What it looks like on WhatsApp
Customer: Hi, I have a trade account. What is my price for the Kiln stoneware mug? (example)
AeroChat: Your wholesale price for the Kiln stoneware mug is $8.40 each, 40% off the $14.00 retail price (example). At 48 units or more it drops to $7.70.
In Sami B2B Wholesale: nothing changes. AeroChat read the wholesale pricing rule and the volume tiers for the buyer’s tag and that product.
Customer: How do I open a wholesale account? (example)
AeroChat: The form asks for your business name, tax number, website and phone number, and our team reviews each application (example). Here is the link to apply on our trade page.
In Sami B2B Wholesale: nothing changes. AeroChat read the registration form’s fields and its approval setting.
Customer: What would 240 mugs cost? (example)
AeroChat: At 240 units your price is $7.70 each, so $1,848.00 before shipping (example). Would you like the quick order form to place it?
In Sami B2B Wholesale: nothing changes. AeroChat read the volume tier that covers 240 units.
Works on every chat channel
Your buyers message you wherever they already are. The same Sami B2B Wholesale connection and the same workflows run on each of these channels, and Sami B2B Wholesale stays the record whichever one they use.
| Channel | What your buyers can do |
|---|---|
| Message your WhatsApp Business number to check a wholesale price, see volume tiers, get a quote for a quantity or find out how to apply. Voice notes are transcribed, so a spoken request works too. | |
| Send the same requests by direct message. A comment on your post can get an automatic reply that moves the conversation to a DM. | |
| Facebook Messenger | Send the same requests to your Facebook Page. Comments on your Page posts can get an automatic reply too. |
| Telegram | Send the same requests to your business on Telegram. |
| Web chat | Ask the same questions in the chat on your Shopify store, right on the product page. |
| Write to your Gmail or Office 365 address and get the same answer the chat gives. |
How the connection works
There are two parts. Your Shopify store is built into AeroChat: you install AeroChat from the Shopify App Store and connect the store in the dashboard, and it syncs your products and prices. Sami B2B Wholesale connects through its public API, documented at docs.samita.io. Through it, AeroChat reads your pricing rules and forms.
- What AeroChat reads from Sami B2B Wholesale: wholesale pricing rules with the customer tags, products and collections they apply to, their discount and per-variant discounts, markets and active dates, volume pricing rules with each quantity tier and its discount, registration forms with their fields and approval setting, and quick order forms with the page they are shown on.
- What AeroChat writes to Sami B2B Wholesale: nothing in these workflows. Your team keeps creating and changing rules and approving accounts in the app.
To connect, open Sami B2B Wholesale in your Shopify admin and create an API key with read permission. You also give AeroChat your myshopify.com domain, which every call needs. Samita’s API docs say the public API is for production stores on the Gold plan, and set a daily request limit by plan: 50 a day on Starter, 250 on Growth and 500 on Enterprise (as of November 2026). Pick the plan that fits how many trade buyers message you each day.
You describe the workflow in your own words, for example “when a trade buyer asks for their price, find the Sami wholesale rule for their tag and work out the price”. AeroChat builds the workflow as a draft and asks for the Sami API key by name. You enter it in the AeroChat dashboard. It never passes through the conversation.
Workflows to copy
Six ready-made workflows for Sami B2B Wholesale. Copy one into AeroChat, add your Sami API key and shop domain, and it runs on every channel.
1. Answer “what is my wholesale price?”
Copy this into AeroChat
When a trade buyer asks for their price on a product, ask for the email on their account and find their customer record in Shopify. Read its tags. Find the product in our Shopify catalog. Read our wholesale pricing rules in Sami B2B Wholesale and pick the active rule that applies to one of the buyer’s tags and to that product or its collection. Work out the price from the rule’s discount and the Shopify price, and reply with the price per unit and the retail price. If no rule applies, say they see our retail price and offer the wholesale application steps. Reply in the customer’s language.
2. Share volume discount tiers
Copy this into AeroChat
When a buyer asks about bulk or quantity discounts on a product, read our volume pricing rules in Sami B2B Wholesale and pick the active rule for that product and the buyer’s tags. List each tier as a range of units and its discount, then the price per unit at each tier using the Shopify price. Keep it to one line per tier. If no volume rule applies, say so and give the regular price.
3. Quote a price for a quantity
Copy this into AeroChat
When a buyer asks what a number of units will cost, confirm the product and the variant. Check the buyer’s tags in Shopify. Apply their wholesale pricing rule from Sami B2B Wholesale, then the volume tier that covers that quantity. Reply with the unit price, the quantity and the total before shipping and tax. Say it is a quote at today’s prices. If they want to order, send the quick order form link. Do not offer extra discounts yourself.
4. Explain how to apply for a wholesale account
Copy this into AeroChat
When someone asks how to open a wholesale or trade account, read our active registration form in Sami B2B Wholesale. Tell them, in one or two lines, what the form asks for, such as business name, tax number and website. Read its approval setting and say whether accounts are approved automatically or reviewed by our team. Send the link to our wholesale application page from the knowledge base. If they ask how long a review takes, answer from the knowledge base.
5. Send the quick order form
Copy this into AeroChat
When an approved trade buyer wants to place a bulk order, read our active quick order form in Sami B2B Wholesale and the Shopify page it is shown on. Send the link to that page and tell them to log in with their trade account to see their prices. If they are not approved yet, send the application steps instead.
6. Answer “how long does this price run?”
Copy this into AeroChat
When a buyer asks whether a wholesale or bulk price is still on, or when it ends, read the active dates on the rule that applies to them in Sami B2B Wholesale. Tell them the start and end date. If the rule has no end date, say the price has no set end date. If the rule is no longer active, give the price they see today.
Who uses it
Shopify stores that sell to both shoppers and trade buyers, such as homeware, food and drink, and beauty suppliers, use wholesale pricing in chat so buyers get their own price without logging in. These pages fit a store that runs on Shopify and Sami B2B Wholesale:
- B2B suppliers: quote requests, product and stock questions and order placement.
- Wholesale on WhatsApp: B2B reorders and wholesale quotes.
What stays in Sami B2B Wholesale
Sami B2B Wholesale stays your record of trade pricing. Your wholesale and volume rules, customer tags, registration forms, approvals, quick order forms and storefront display all live there. AeroChat reads them and does not change them.
AeroChat handles the conversation. It answers price, tier and application questions with your real numbers, sends buyers to the right page to apply or order, and leaves pricing decisions to you.
WhatsApp workflows that use Sami B2B Wholesale
These end-to-end WhatsApp workflows run with Sami B2B Wholesale and your Shopify store behind them. See them all in the WhatsApp workflows library.
Questions
Does AeroChat work with Sami B2B Wholesale?
Yes. It connects through Samita’s public API with an API key you create in your own Sami B2B Wholesale app. It is not a Samita product, and AeroChat has no partnership with Samita.
How does AeroChat know a buyer is a wholesale customer?
Sami B2B Wholesale applies rules by Shopify customer tags. AeroChat finds the buyer’s customer record in Shopify by the email on their account and checks its tags before it quotes a wholesale price.
Can buyers submit the registration form in chat?
Not through Sami’s API, which manages the form itself, not the answers. AeroChat explains what the form asks for and sends the link, and the buyer submits it on your site.
Which plan do I need?
On the Sami side, Samita’s API docs say the public API needs a production store on the Gold plan, with a daily request limit by plan (as of November 2026). On the AeroChat side, workflows via Skills are on every plan, with a 7-day free trial. See plans and choose by message volume.
Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.
Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.
Give trade buyers their price in chat
Install AeroChat, paste the wholesale price recipe, add your Sami API key, and ask your own chat for a trade price.
7-day free trial.