Send Billplz Payment Links on WhatsApp

By Alva Chew 5 min read Updated November 11, 2026

Yes. AeroChat works directly with Billplz. It creates a Billplz bill for the amount agreed in the conversation, sends the payment link in the chat and confirms the order once Billplz shows it as paid.

This recipe turns “OK, I’ll take it” into a paid order without leaving the chat. The customer pays on Billplz’s own payment page, so AeroChat never sees card or bank details and never holds money. Part of connecting Billplz to WhatsApp and AI chat.

What happens today

A customer decides to buy in the chat. Someone opens the Billplz dashboard, creates a bill, copies the link and pastes it back. Then the customer sends a screenshot of the payment, and someone checks it against Billplz before confirming. Out of hours, the customer waits until morning and some never come back.

The flow that works

  1. The customer confirms what they want.
  2. AeroChat reads back the items, delivery and total and asks them to confirm.
  3. It asks for the name and email or mobile number the bill needs.
  4. It creates a Billplz bill for the total, with your order number as the reference, and sends the link.
  5. Once Billplz shows the bill as paid, it confirms the order in the same chat.

What it looks like on WhatsApp

Customer: Can I order 2 tins of the kaya and 1 pandan chiffon for Saturday? (example)

AeroChat: Sure. 2 tins of kaya at RM 18 each and 1 pandan chiffon at RM 42, plus RM 10 delivery, RM 88 in total. Can I have your name and email for the bill?

Customer: Aina, aina@example.com

AeroChat: Thanks, Aina. Here’s your Billplz payment link for order #3051. Your order is confirmed as soon as it’s paid.

AeroChat: Payment received, thank you. Order #3051 is confirmed for delivery on Saturday.

In Billplz: a bill for RM 88 with reference #3051 is created in your collection and shows as paid.

The recipe

Copy this into AeroChat

When a customer confirms an order, follow these steps.

  1. Read back the items, delivery and total, and ask them to confirm.
  2. Ask for their name and their email or mobile number for the bill.
  3. Create a Billplz bill in our collection for the total, with the description “Order” and the order number as the reference.
  4. Send the payment link in the chat with the amount and the order number.
  5. When Billplz shows the bill as paid, thank them and confirm the order, the items and the delivery date in the same chat.
  6. If they ask a question before paying, answer it and send the same link again. Do not create a second bill for the same order.

Never ask for card or bank details in the chat. Reply in the customer’s language.

Change the order description, delivery fee and confirmation message to match your business before you paste it.

What to connect

  • Billplz. Copy your API Secret Key from your Billplz account settings and the ID of the collection your bills should go into. Paste them in when AeroChat asks.
  • Your knowledge base. Upload your products, prices and delivery fees so the total AeroChat reads back is right.

Billplz sends a callback when a bill is paid, signed with your X Signature key. AeroChat uses it to confirm the payment in the conversation it came from.

After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: connect Billplz, add your knowledge base if the recipe uses one, then switch it on. If it built the connection from Billplz’s public documentation, the checklist asks you to check it once against the current docs.

Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.

Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.

What you still decide

  • Which orders get a payment link straight away.
  • How long a link stays open before the order is released.
  • Who gets orders that need a custom price.

The result to expect

Customers pay the moment they decide, at any hour, and get the confirmation in the same chat. Your team stops creating bills and checking screenshots by hand.

Measure it with your own numbers: orders agreed in chat, orders paid, and the time from agreement to payment, for a month before and after.

Prefer payments built in? Airwallex is built into AeroChat, so payment links work without an API setup. See how it works.

Next: answer “did my payment go through?” from Billplz.

Works on every chat channel

This workflow runs the same way on WhatsApp, Instagram, Facebook Messenger, Telegram, the chat on your website and email, with the same Billplz connection behind it. See what each channel does on the Billplz integration page.

Send your first Billplz link from the chat

Paste the recipe, add your Billplz sandbox keys, and place a test order from your own number.

Start your 7-day free trial. No credit card needed.

Sign up for an annual plan on Growth or above and we’ll set up your workflows and connect Billplz for you, free. See plans.

On Shopify? Install AeroChat from the Shopify App Store.