Collect Stamped Reviews on WhatsApp and in Chat
Yes. AeroChat works directly with Stamped. When a customer says they love their order, AeroChat checks the order in Shopify, asks for a rating and a few words, and submits the review to Stamped for the right product.
This recipe turns “it arrived and it’s perfect” into a review in Stamped, without sending the customer to a form. Part of connecting Stamped to WhatsApp and AI chat.
What happens today
Happy customers message you to say thanks. Your team replies “so glad you like it” and the moment ends there. The review request email arrives days later, when the customer has moved on. The praise was in your inbox, but it never reached your product page.
The flow that works
- The customer says they are happy with their order.
- AeroChat thanks them and asks if they would like to leave a review.
- It finds the order in Shopify and confirms which product they mean.
- It asks for a star rating and a few words, and submits the review to Stamped.
- If the rating is low, it stops asking and passes the conversation to your team.
What it looks like on WhatsApp
Customer: The linen bedding set came today, it feels amazing. (example)
AeroChat: That’s great to hear. Would you like to leave a quick review of the Willow linen bedding set? How many stars would you give it, from 1 to 5?
Customer: 5! Soft from the first wash.
AeroChat: Thank you. Your review is submitted and will show on the product page once it is published.
In Stamped: a new 5-star review for the Willow linen bedding set appears under the customer’s name and email.
The recipe
Copy this into AeroChat
When a customer says they are happy with an order, follow these steps.
- Thank them and ask if they would like to leave a review. If they say no, stop.
- Find their order in Shopify by the email or phone number on it. If the order has more than one product, ask which one they mean.
- Ask for a star rating from 1 to 5.
- If the rating is 1 or 2, do not ask for a review. Ask what went wrong and hand the conversation to our team with the order number.
- If the rating is 3 or more, ask for a few words about the product, and a short title if they want one.
- Submit the review to Stamped for that product with their name, email, rating, title and text.
- Tell them it will appear once it is published.
Never write or change the review text for the customer. Never offer a reward for a review unless we have set one up. Reply in the customer’s language.
Change the rating threshold and the handover step to match your store before you paste it.
What to connect
- Your Shopify store. Built in. Install AeroChat from the Shopify App Store and connect your store in the dashboard, so AeroChat can find the order and the product.
- Stamped. In your Stamped dashboard, go to Settings, then Review Integrations, then API Keys. Copy the public key, private key and store hash and paste them in when AeroChat asks. Stamped says API access needs a Professional or Enterprise plan (as of November 2026).
After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: connect Stamped, then switch it on. If it built the connection from Stamped’s public documentation, the checklist asks you to check it once against the current docs.
Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.
Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.
What you still decide
- Which reviews you publish in Stamped. Reviews from chat go into Stamped like any other new review.
- The rating below which AeroChat stops asking and hands over to your team.
- Whether AeroChat asks for a review only when the customer brings it up, or also after a happy reply to a question.
The result to expect
Customers who are already telling you they are happy can leave a review in the same chat, in under a minute. Unhappy customers reach your team before they reach your product page.
Measure it with your own numbers: reviews submitted from chat, and the share of chat reviews with a photo or more than a few words, for a month before and after.
Next: see every Stamped workflow, including sharing a product’s star rating.
Works on every chat channel
This workflow runs the same way on WhatsApp, Instagram, Facebook Messenger, Telegram, the chat on your store and email, with the same Stamped connection behind it. See what each channel does on the Stamped integration page.
Take your first review in chat
Install AeroChat, paste the recipe, add your Stamped keys, and tell your own chat you love your order.
7-day free trial.