Connect Rentman to WhatsApp, Instagram, TikTok and AI Chat
Yes. AeroChat works directly with Rentman. It reads your equipment, clients, projects, quotes and invoices and writes rental requests, contacts and follow-up tasks through Rentman’s API, on WhatsApp, Instagram, web chat and every other channel your clients use.
Event planners and production teams message you on WhatsApp, Instagram, Messenger, TikTok, Telegram, web chat or email to ask what you have, what it costs and whether it is free on their dates. AeroChat answers from your Rentman equipment list, takes the dates, location and items, and sends the request straight into Rentman as a project request for your team to check and quote. Later, it answers questions about the client’s projects, quotes and invoices from Rentman. It connects through Rentman’s public API. You describe the workflow in your own words, AeroChat builds it, and Rentman stays the system your team plans in.
What you can do with Rentman and AeroChat
- Take rental and availability requests into Rentman. AeroChat collects the event dates, location, contact details and the items and quantities, and creates a project request in Rentman with the equipment lines attached, ready for your team to check availability and quote.
- Answer equipment questions from your catalogue. AeroChat reads your Rentman equipment list for names, descriptions and rental prices, so clients get accurate answers about what you rent.
- Recognise returning clients and log follow-ups. AeroChat finds the client in Rentman by email or phone number, links new requests to them, creates new contacts when needed and adds a follow-up task for your team.
- Answer project questions. For a confirmed job, AeroChat reads the project’s dates and location from Rentman and replies.
- Answer quote and invoice questions. AeroChat reads the client’s quotes and invoices from Rentman and tells them the quote total and expiry date, or whether an invoice is paid and what is still due.
Rentman’s API does not show equipment availability for given dates. AeroChat never confirms that an item is free. It takes the request, and your team checks availability in Rentman before it confirms.
What it looks like on WhatsApp
Customer: Hi, do you have 2 line array speakers and a 16 channel mixer free for 14 to 15 March? (example)
AeroChat: We rent both. Line array speakers are 180 each and our 16 channel digital mixer is 95 (example rental prices). Where is the event, and can I take your name, company and email? I’ll send the request to our team to check the dates.
Customer: Riverside Hall. Jonas Weber, Weber Events, jonas@weber.example.
AeroChat: Thanks, Jonas. Your request is in. Our team will confirm availability and send a quote today.
In Rentman: a new project request “Weber Events, Riverside Hall” for 14 to 15 March with Jonas’s contact details, the location and two equipment lines: 2 line array speakers and 1 digital mixer.
Customer: Has our invoice for the conference last month been paid? Our finance team isn’t sure. (example)
AeroChat: I can see invoice 2026-0412 for that project. 2,000 of 3,400 has been paid, and 1,400 is still due by 30 November.
In Rentman: nothing changes. AeroChat read the invoice after checking it belongs to this client.
Works on every chat channel
Your clients message you wherever they already are. The same Rentman connection and the same workflows run on every channel AeroChat supports, and Rentman stays the record whichever one they use.
| Channel | What your clients can do |
|---|---|
| Message your WhatsApp Business number to ask about equipment, send a rental request for their dates, or ask about a quote or invoice. Voice notes are transcribed, so a spoken request works too. | |
| Send the same requests by direct message. A comment on your post can get an automatic reply that moves the conversation to a DM. | |
| Facebook Messenger | Send the same requests to your Facebook Page. Comments on your Page posts can get an automatic reply too. |
| TikTok | Send the same requests by TikTok direct message or TikTok Shop buyer chat. Both arrive in the same TikTok inbox. |
| Telegram | Send the same requests to your business on Telegram. |
| Web chat | Do the same from the chat on your website, without leaving the page. |
| Write to your Gmail or Office 365 address and get the same answer the chat gives. |
How the connection works
AeroChat connects through Rentman’s public API, documented in the Rentman API documentation. Through it, AeroChat reads your equipment, contacts, projects, quotes and invoices, and creates project requests, contacts, contact persons and tasks.
- What AeroChat reads from Rentman: equipment with names, descriptions and prices, contacts and contact persons, projects with their dates and location, quotes with their total and expiry date, and invoices with their due date, amount paid and outstanding balance.
- What AeroChat writes to Rentman: new project requests with their equipment lines, new and updated contacts and contact persons, and tasks on a contact.
To connect, a Rentman user goes to Configuration, then Account, then Integrations, connects the API and clicks Show token. The token can do what that user’s role allows, so generate it with a user whose role can read and create what your workflows need. Only the newest token works: if someone regenerates it, the old one stops. If you do not see the API option, ask Rentman whether your subscription includes it.
You describe the workflow in your own words, for example “when a client asks for equipment on certain dates, take the dates, location and items and create a project request in Rentman”. AeroChat builds the workflow as a draft and asks for the Rentman token by name. You enter it in the AeroChat dashboard. It never passes through the conversation.
Workflows to copy
Five ready-made workflows for Rentman. Copy one into AeroChat, add your Rentman token, and it runs on every channel.
1. Take a rental request into Rentman
Copy this into AeroChat
When a client asks to rent equipment, ask for the event dates, the venue or delivery address, the items and quantities they need, and their name, company, email and phone number. Match each item to our Rentman equipment list and confirm the names with them. Create a project request in Rentman named with their company and venue, with the usage dates, the location, their contact details and a remark with anything else they said. Add an equipment line for each item with its quantity. Tell them our team will check availability and send a quote within one working day (example). Never say an item is available.
2. Answer equipment questions from the catalogue
Copy this into AeroChat
When a client asks what we rent or what something costs, look it up in our Rentman equipment list. Reply with the item name, a one-line description and the rental price from Rentman. Explain that the final price depends on how many days they need. If they ask for something we do not list, suggest the closest items we have and offer to pass the request to our team. Do not quote discounts or package prices that are not in Rentman or our knowledge base.
3. Recognise a returning client and log a follow-up
Copy this into AeroChat
When someone messages, search Rentman contacts by the email they give or the phone number they are messaging from. If you find the client, greet them by name and link any new request to their contact. If they are new, create a contact for their company and a contact person with their name, email and phone number. When they ask for a callback or a site visit, create a task on their contact titled with what they asked for, with a deadline of the next working day (example).
4. Answer project questions
Copy this into AeroChat
When a client asks about a confirmed job, find their contact in Rentman and read their projects. If they have more than one upcoming project, ask which one they mean. Reply with the project name, the dates and the location from Rentman. For changes to equipment, dates or crew, hand the conversation to our project team. Never share another client’s projects.
5. Answer quote and invoice questions
Copy this into AeroChat
When a client asks about a quote, find their contact in Rentman and read their quotes. Reply with the quote number, the total including tax and the expiry date. When they ask about an invoice, read their invoices and reply with the invoice number, the due date, how much has been paid and what is still outstanding. Check every quote and invoice belongs to the client messaging. For disputes, hand the conversation to our accounts team.
Who uses it
Rentman is used by equipment rental and event production companies: audio, lighting and video rental, staging and rigging firms, and event and party rental businesses that plan equipment, crew and transport for each job. The recipes above fit any of them once you change the items, questions and reply times to your own.
What stays in Rentman
AeroChat handles the conversation. Rentman stays the record: your equipment and stock, availability, projects, crew and transport planning, quotes, contracts and invoices. Every project request AeroChat creates appears in Rentman like any other, so your team reviews, plans and quotes it the same way. Keep your equipment names and prices up to date in Rentman, so AeroChat answers with the right ones.
WhatsApp workflows that use Rentman
These end-to-end WhatsApp workflows run with Rentman behind them. See them all in the WhatsApp workflows library.
- WhatsApp CRM workflows
- WhatsApp Review Requests After Every Visit or Order
- WhatsApp Win-Back Messages for Lapsed Customers
Questions
Does AeroChat work with Rentman?
Yes. It connects through Rentman’s public API with a token from your own Rentman account. It is not a Rentman product or listing.
Can AeroChat check if equipment is available on a date?
No. Rentman’s API does not show availability for dates. AeroChat takes the request with the dates and items, creates it in Rentman, and your team confirms availability and sends the quote.
Do I need a developer?
No. You describe the workflow, AeroChat builds it, and someone on your team copies the Rentman token from the Integrations settings into the dashboard.
Which plan do I need?
On the Rentman side, the API token is under Configuration, Account, Integrations. If you do not see it, ask Rentman whether your subscription includes API access. On AeroChat, workflows via Skills are on every plan. Choose the plan by how many messages you get: Starter covers 500 AI responses a month, Growth 2,000 and Advanced 5,000.
Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.
Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.
Connect Rentman to your chat
Paste the rental request recipe, add your Rentman token, and message your own number asking for equipment on a date.
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Sign up for an annual plan on Growth or above and we’ll set up your workflows and connect Rentman for you, free. See plans.