Connect Mollie to WhatsApp, Instagram, TikTok and AI Chat
Customers message you on WhatsApp, Instagram, Messenger, TikTok, Telegram, web chat or email, and once they decide, they want to pay right there. AeroChat creates a Mollie payment link for the amount agreed in the conversation, sends it in the same chat, and answers “did my payment go through” from the payment in Mollie. It connects through Mollie’s public API. Airwallex payment links are built into AeroChat, and Mollie is there for businesses that already use it. You describe the workflow in your own words, and AeroChat builds it.
What you can do with Mollie and AeroChat
- Send Mollie payment links in chat. When a customer confirms an order, a booking or a fee, AeroChat creates a link for the exact amount and sends it.
- Answer “did my payment go through?”. AeroChat checks the payment in Mollie and tells the customer whether it is paid, open, failed or expired.
- Take a deposit before you confirm. AeroChat sends a link for the deposit and confirms the booking once Mollie shows it as paid.
- Let customers pay their way. The link opens Mollie’s checkout with the payment methods you have switched on, or only the ones your recipe allows.
- Check a refund. When a customer asks about a refund your team issued, AeroChat looks it up in Mollie and tells them its status.
- Pass refund requests to your team. AeroChat collects the order number and the reason and hands the conversation over.
Works on every chat channel
Your customers message you wherever they already are. The same Mollie connection and the same workflows run on every channel AeroChat supports, and Mollie stays the record whichever one they use.
| Channel | What your customers can do |
|---|---|
| Message your WhatsApp Business number to get a Mollie payment link for an order, booking or fee, or ask whether a payment went through. Voice notes are transcribed, so a spoken request works too. | |
| Send the same requests by direct message. A comment on your post can get an automatic reply that moves the conversation to a DM. | |
| Facebook Messenger | Send the same requests to your Facebook Page. Comments on your Page posts can get an automatic reply too. |
| TikTok | Send the same requests by TikTok direct message or TikTok Shop buyer chat. Both arrive in the same TikTok inbox. |
| Telegram | Send the same requests to your business on Telegram. |
| Web chat | Do the same from the chat on your website, without leaving the page. |
| Write to your Gmail or Office 365 address and get the same answer the chat gives. |
How the connection works
AeroChat connects through Mollie’s public API. It creates payment links with an amount, a description and an expiry date, reads whether a link has been paid, reads the payments made through it, and can read the status of a refund. Each workflow uses only what its recipe asks for.
To connect, log in to your Mollie Dashboard, open Developers, then API keys, and copy the API key for the website profile you take payments on. Live keys start with live_ and test keys with test_. Paste the key into the AeroChat dashboard when AeroChat asks. Mollie documents payment links in its API reference. Test with the test key first, then switch to the live key.
You describe the workflow in your own words. AeroChat builds it as a draft, works out which Mollie calls it needs, and asks you to connect. Keys and credentials are entered in the AeroChat dashboard and never pass through the conversation.
Workflows to copy
Copy this into AeroChat
When a customer confirms their order, create a Mollie payment link for the order total with the order number and items in the description. Set it to expire in 24 hours (example). Send the link in the chat with the total. When Mollie shows the link as paid, confirm the order and tell them the delivery date.
Copy this into AeroChat
When a customer asks whether their payment went through, find the Mollie payment link we sent in this conversation and check its payments. Tell them whether it is paid, open, failed or expired, with the amount. If it failed or expired, create a new link for the same amount. If they ask for a refund, hand the conversation to a team member.
Change the amounts and rules to your own before you paste them.
Who uses it
These industry recipes take payment by link. The same steps work with Mollie for businesses that already use it:
- Spa booking with a deposit
- Hotel pre-arrival requests and paid extras
- Event and catering deposits
- Tuition enrolment with payment
See more recipes on the WhatsApp workflows page, or browse every system AeroChat connects to on the integrations page.
What stays in Mollie
Mollie stays your record of every payment link and payment. Customers pay on Mollie’s own checkout, so their payment details go to Mollie and never to AeroChat. AeroChat does not process or hold any money. Settlements, refunds, chargebacks and reports stay in your Mollie Dashboard.
AeroChat handles the conversation. It creates and reads the links your recipe asks for and leaves the rest to Mollie and your team.
Questions
Does AeroChat work with Mollie?
Yes. AeroChat connects through Mollie’s public API with the API key from your Mollie Dashboard.
Can customers pay with Mollie through WhatsApp?
Yes. AeroChat creates the Mollie payment link and sends it in the WhatsApp chat. The customer taps it, pays on Mollie’s checkout, and AeroChat can confirm the payment from Mollie.
Do I need a developer?
No. You describe the workflow in your own words, copy your API key from Mollie and paste it in, and switch it on. AeroChat builds the Mollie connection from your description and shows a checklist of what is left to do.
Which plan do I need?
Workflows via Skills are on every plan. Choose by message volume: Starter covers 500 AI responses a month and 3 seats, Growth covers 2,000 responses and 10 seats and adds payment links and broadcasts, and Advanced covers 5,000 responses and 25 seats.
Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.
Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.
Connect Mollie and try it
Paste the first recipe, add your Mollie test key, and order something from your own number to see the link arrive.
Start your 7-day free trial. No credit card needed.
On Shopify? Install AeroChat from the Shopify App Store.