Product Roadmap

Here's what we've shipped, what's coming next, and what we're planning. We build in the open and keep improving.

Shipped

  • Omnichannel inbox (web chat, WhatsApp, Instagram, Messenger, Telegram, email)
  • Self-learning AI with smart human handover
  • Shopify integration with order tracking and auto-sync
  • WordPress and WooCommerce integration
  • Multilingual chat and agent auto-translation
  • WhatsApp broadcast
  • Conversion tracking and AI chat insights
  • API access and webhooks

Coming Soon

  • Image input processing (attach photos to conversations)
  • Voice input on web chat
  • Custom workflow automation with Skills and Playbooks
  • In-chat payments (Stripe, Airwallex)
  • Lazada and Shopee integration
  • MCP connector

Planned

  • Mobile app for merchant support replies
  • Zapier integration
  • Magento integration
  • TikTok integration
Have a feature request?We build in the open — tell us what would make AeroChat better for you.
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