Send a Klarna Pay-Later Checkout Link on WhatsApp for Shopify
Yes. AeroChat works with Klarna for Shopify stores. When a shopper asks to pay later, AeroChat confirms the order from Shopify, creates a draft order and sends its checkout link, where the shopper chooses Klarna, in the chat they started.
This recipe turns “can I pay with Klarna?” into a paid order in the same conversation. Part of connecting Klarna to WhatsApp and AI chat.
What happens today
A shopper picks a product in a DM and asks if they can pay in installments. Your team says yes and sends the product link. The shopper has to find the size again, add it to the cart and get to checkout on their own. Many stop halfway.
The flow that works
- The shopper says what they want and asks to pay later or with Klarna.
- AeroChat confirms the items, delivery address and total with shipping from Shopify.
- It creates a draft order in Shopify and sends the checkout link.
- The shopper chooses Klarna on your Shopify checkout. Klarna shows them the options available to them.
- When the order is paid, AeroChat confirms it in the chat. The shopper never has to say they paid.
Klarna’s Shopify guide describes the same route for orders taken outside the online store: create a Shopify draft order, send the shopper the checkout, and they choose Klarna there.
What it looks like on WhatsApp
Customer: I’d like the wool coat in size 10. Can I spread the cost with Klarna? (example)
AeroChat: Yes. The wool coat in size 10 is €220 with free delivery. Here is your checkout link. Choose Klarna on the payment step to see your options.
AeroChat: Thanks, order #3390 is confirmed and paid with Klarna. It ships within 2 business days.
In Shopify: a draft order for €220 became order #3390 when the shopper paid with Klarna at checkout.
The recipe
Copy this into AeroChat
When a shopper asks to pay later or pay with Klarna, follow these steps.
- Confirm the products, variants, quantities and delivery address. Check they are in stock in Shopify.
- Quote the total with our Shopify shipping rate and ask them to confirm.
- Create a draft order in Shopify with those items and the address, and send its checkout link.
- Tell them to choose Klarna on the payment step.
- When the order is paid, confirm the order number and when it ships.
- If they have a question before paying, answer it and resend the same link.
Never promise which Klarna options they will see or that Klarna will approve them, because Klarna decides that. Never ask for card or bank details in the chat. Reply in the customer’s language.
Add your shipping times to your knowledge base before you paste it.
What to connect
- Your Shopify store. Built in. Install AeroChat from the Shopify App Store and connect your store in the dashboard. Klarna must be on at your Shopify checkout, through Shopify Payments or the Klarna payments app.
- Your knowledge base. Add your shipping times and returns policy.
No Klarna key is needed for this recipe. The draft order, checkout and payment all run through Shopify.
After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: confirm the Shopify connection, add your knowledge base if the recipe uses one, then switch it on.
Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.
Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.
What you still decide
- Whether AeroChat mentions Klarna before the shopper asks.
- How long a draft order stays open before AeroChat sends a reminder.
- Which products, if any, you keep out of chat checkout.
The result to expect
Shoppers who want to pay later get a ready checkout for exactly what they chose, in the conversation where they decided. Your team stops sending product links and walking shoppers through the cart.
Measure it with your own numbers: chat orders paid with Klarna, and checkout links sent against orders paid, for a month before and after.
Next: see every Klarna workflow, including Klarna refund status.
Works on every chat channel
This workflow runs the same way on WhatsApp, Instagram, Facebook Messenger, Telegram, the chat on your store and email, with the same Shopify connection behind it. See what each channel does on the Klarna integration page.
Sell with Klarna in chat
Install AeroChat, paste the recipe, and ask your own chat to buy a product and pay with Klarna.
7-day free trial.