Check Available Sesami Slots on WhatsApp
Yes. AeroChat works directly with Sesami. When a customer asks when you are free, AeroChat reads the open slots for that service from Sesami and replies with a few real times that match the day and time of day they asked for.
This recipe answers “do you have anything Saturday?” and “what’s your next opening?” in chat, from your live Sesami calendar. Part of connecting Sesami to WhatsApp and AI chat.
What happens today
Most booking chats start with a question about time, not a booking. The customer wants to know if a slot exists before they commit. Someone on your team opens Sesami, checks the right service and team member, and types out a list that is out of date an hour later. Outside opening hours, nobody answers at all, and the customer books somewhere else.
The flow that works
- The customer asks about open times for a service.
- AeroChat finds the service in Sesami and asks about length, location or team member only if you offer a choice.
- It reads the open slots in Sesami for the days they mentioned.
- It offers up to three times that fit what they said, such as “mornings” or “after work”.
- If nothing fits, it offers the next open times, then moves on to booking when they pick one.
What it looks like on WhatsApp
Customer: Do you have any repair slots this weekend? Morning if possible. (example)
AeroChat: For a bike service this weekend, we have Saturday at 9:00am and Sunday at 10:00am open (example). Saturday afternoon is fully booked. Would you like one of these?
Customer: Is Sam free Sunday?
AeroChat: Yes, the Sunday 10:00am slot is with Sam. Shall I book it?
In Sesami: nothing changes. AeroChat read the open slots for the bike service for Saturday and Sunday.
The recipe
Copy this into AeroChat
When a customer asks when we are free, follow these steps.
- Find the service they mean in Sesami. If it is not clear, ask which service, in one short question.
- If the service comes in more than one length, location or team member, ask which they prefer, or use “any available”.
- Read the open slots in Sesami for the day or week they asked about, in our time zone. If they did not give a day, use the next 7 days (example).
- Offer up to three times that match what they said, with the day, date and time.
- If nothing matches, say so and offer the next three open times.
- If they pick one, start the booking workflow.
Never offer a time that Sesami does not show as open. Never hold a time for them in words. Reply in the customer’s language.
Change how many days ahead AeroChat looks and how many times it offers before you paste it.
What to connect
- Your Shopify store. Built in. Install AeroChat from the Shopify App Store and connect your store in the dashboard, so AeroChat knows your services.
- Sesami. Get a Personal Access Token, its Client ID and your Sesami Shop ID. Sesami’s docs say you create the token in the Tokens section of the Sesami Admin portal, or ask Sesami support if you do not see it. Paste them in when AeroChat asks.
After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: connect Sesami, then switch it on. If it built the connection from Sesami’s public documentation at sesami.dev, the checklist asks you to check it once against the current docs.
Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.
Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.
What you still decide
- Your opening hours, team schedules and booking window, which stay in Sesami.
- How many times AeroChat offers, and how far ahead it looks.
- Whether customers can choose a team member or always get “any available”.
The result to expect
Customers get real open times in seconds, at any hour, and the times they see are the ones Sesami will accept. More of the “are you free?” chats end in a booking.
Measure it with your own numbers: availability questions answered in chat, and how many turned into a booking, for a month before and after.
Next: book the appointment in the same chat.
Works on every chat channel
This workflow runs the same way on WhatsApp, Instagram, Facebook Messenger, Telegram, the chat on your store and email, with the same Sesami connection behind it. See what each channel does on the Sesami integration page.
Show your open times in chat
Install AeroChat, paste the recipe, add your Sesami details, and ask your own chat what is free this weekend.
7-day free trial.