Check Bukku Stock on WhatsApp

Yes. AeroChat works directly with Bukku. When a customer asks whether you have an item, AeroChat finds the product in Bukku, reads its quantity on hand and sale price, and replies in the chat, then offers to prepare the invoice.

This recipe answers stock questions from Bukku’s own inventory, so customers get a real answer instead of waiting while someone checks. Part of connecting Bukku to WhatsApp and AI chat.

What happens today

Customers message to ask whether an item is available and at what price. Someone opens Bukku, searches the product list and reads the quantity, or walks to the shelf. Busy days mean slow replies, and slow replies mean customers buy from someone else.

The flow that works

The customer asks about an item and how many they need.
AeroChat finds the product in Bukku by name or SKU, and asks which one they mean if several match.
It reads the quantity on hand and the sale price.
If you have enough, it says so with the price and offers to prepare the invoice.
If you have fewer than they need, it tells them how many you have and when you expect more, from your knowledge base.
If they want to order, it creates the invoice in Bukku and sends the link.

What it looks like on WhatsApp

Customer: Got 30 units of the stainless steel food container, 1.2 litre? (example)

AeroChat: Yes, we have 84 units of the 1.2 litre stainless steel food container at RM 22 each. 30 units would be RM 660. Shall I prepare the invoice?

Customer: Yes, same company as last time.

In Bukku: AeroChat read the product’s quantity on hand and sale price. If the customer confirms, it creates the invoice under their contact.

The recipe

Copy this into AeroChat

When a customer asks whether we have an item, follow these steps.

Find the product in Bukku by the name or SKU they give. If more than one product matches, ask which one they mean, with the product names.

Read the quantity on hand and the sale price.

If we have at least the quantity they need, say so with the price and the total, and offer to prepare the invoice.

If we have less, tell them how many we have now and when we expect more, from our knowledge base. Offer the available quantity.

If the product is archived or we do not track stock for it, tell them a team member will confirm and hand over the conversation.

If they want to order, follow our invoice recipe.

Do not share purchase prices. Reply in the customer’s language.

Decide whether AeroChat gives the exact quantity or only “in stock” before you paste it.

What to connect

Bukku. In Bukku, go to Control Panel, then Integrations, turn on API Access and click Save to get your access token. Paste it in with your Bukku subdomain when AeroChat asks.
Your restock dates. Add expected restock dates and common product nicknames to the AeroChat knowledge base.

Bukku’s API returns each product with its quantity on hand, low stock alert level and sale price, and can list products that are low on stock or out of stock.

After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: connect Bukku, add your knowledge base if the recipe uses one, then switch it on. If it built the connection from Bukku’s public documentation, the checklist asks you to check it once against the current docs.

Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.

Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.

What you still decide

Whether customers see the exact quantity or only whether it is in stock.
Whether to hold back stock that AeroChat does not offer.
What AeroChat suggests when an item is out of stock.

The result to expect

Customers get a stock answer and a price from Bukku in seconds, and the conversation moves straight to the invoice.

Measure it with your own numbers: stock questions answered by hand per month, and how many of those chats became invoices.

Works on every chat channel

This workflow runs the same way on WhatsApp, Instagram, Facebook Messenger, Telegram, the chat on your website and email, with the same Bukku connection behind it. See what each channel does on the Bukku integration page.

Answer stock questions from Bukku

Paste the recipe, add your Bukku access token, and ask your own number whether you have an item in stock.

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On Shopify? Install AeroChat from the Shopify App Store.