Check AutoCount Stock on WhatsApp

Yes. AeroChat works directly with AutoCount Accounting. When a customer asks whether you have an item, AeroChat finds the stock item in AutoCount, reads its balance quantity for the unit they asked in, and replies in the chat, then offers to place the order.

This recipe answers “ada stok tak?” from AutoCount’s own stock balance, so customers get a real number instead of “let me check with the warehouse”. Part of connecting AutoCount Accounting to WhatsApp and AI chat.

What happens today

Customers and dealers message all day asking whether an item is in stock and how many you have. Someone opens AutoCount, searches for the item and reads the balance, or calls the store room. Some customers order elsewhere while they wait.

The flow that works

The customer asks about an item and how many they need.
AeroChat finds the stock item in AutoCount by its code or description, and asks which one they mean if several match.
It reads the balance quantity for the unit they asked in, such as pieces, boxes or cartons.
If you have enough, it says so and offers to place the order.
If you have fewer than they need, it tells them how many are available and offers to order the rest when stock arrives.
If the item is discontinued, it says so and suggests a similar item.

What it looks like on WhatsApp

Customer: Do you have 200 pcs of the 13A 3-pin plug top, white? (example)

AeroChat: Yes, we have 540 pieces of the white 13A 3-pin plug top in stock, so 200 is fine. Would you like me to place the order on your account?

Customer: Yes, deliver Friday please.

In AutoCount: AeroChat read the stock item and its balance quantity. If the customer confirms, it creates the sales order on their account.

The recipe

Copy this into AeroChat

When a customer asks whether we have an item, follow these steps.

Find the stock item in AutoCount by the code or description they give. If more than one item matches, ask which one they mean, with the item descriptions.

Read the balance quantity for the unit of measure they asked in.

If we have at least the quantity they need, say so and offer to place the order.

If we have less, tell them how many we have now and offer to order the rest when stock arrives.

If the item is discontinued or inactive, tell them and suggest a similar item from our product list.

If they want to order, follow our sales order recipe.

Do not share our cost prices. Reply in the customer’s language.

Decide whether AeroChat gives the exact quantity or only “in stock” before you paste it. Some suppliers prefer not to show exact numbers.

What to connect

AutoCount Accounting. Install the AOTG Client on the computer that hosts your AutoCount server and activate your account book on AOTG. Then copy the API key from the AOTG Subscription page and paste it in, with your AOTG login, when AeroChat asks.
Your product list. Add common names and alternatives for your items to the AeroChat knowledge base, so customers can ask in their own words.

The AOTG API returns each stock item with its units of measure, and for each unit its price and balance quantity.

After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: connect AutoCount, add your knowledge base if the recipe uses one, then switch it on. If it built the connection from AutoCount’s public documentation, the checklist asks you to check it once against the current docs.

Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.

Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.

What you still decide

Whether customers see the exact quantity or only whether it is in stock.
Whether to hold back a safety stock that AeroChat does not offer.
What AeroChat suggests when an item is out of stock.

The result to expect

Customers get a stock answer from AutoCount in seconds, and the conversation moves straight to the order. Your team stops checking stock one message at a time.

Measure it with your own numbers: stock questions answered by hand per month, and how many of those chats became orders.

Works on every chat channel

This workflow runs the same way on WhatsApp, Instagram, Facebook Messenger, Telegram, the chat on your website and email, with the same AutoCount connection behind it. See what each channel does on the AutoCount integration page.

Answer stock questions from AutoCount

Paste the recipe, add your AOTG API key, and ask your own number whether you have an item in stock.

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On Shopify? Install AeroChat from the Shopify App Store.