Show Your Cowlendar Services on WhatsApp
Yes. AeroChat works directly with Cowlendar. When a customer asks what you offer, it reads your active services from Cowlendar, with their description, durations, location and teammates, and helps the customer choose one to book.
This recipe answers “what do you offer?” and “how long is it?” in chat, from your Cowlendar services. Part of connecting Cowlendar to WhatsApp and AI chat.
What happens today
A customer finds you on Instagram and asks what you offer, how long a session takes and where it happens. Your team types out the list or sends a link to the store, and the customer has to scroll and compare on their own. Many questions stop there, before anyone books.
The flow that works
- The customer asks what you offer, or describes what they want.
- AeroChat reads your active services from Cowlendar, or searches them by name.
- It replies with a short list, or the one service that fits, with its duration, location and who runs it.
- It offers to book, and moves straight into the booking workflow.
What it looks like on WhatsApp
Customer: What kind of sessions do you have for beginners? (example)
AeroChat: We have two for beginners. Intro to climbing is 90 minutes for adults and children, with all gear included. Beginner bouldering is 60 minutes for adults. Both are at our Riverside gym. Would you like to book one?
In Cowlendar: nothing changes. AeroChat read your active services, their durations, location and participant types.
The recipe
Copy this into AeroChat
When a customer asks what we offer or asks about a service, follow these steps.
- Read our active services from Cowlendar. If they describe what they want, search the services by name and pick the closest.
- Reply with up to five services, one line each: name, duration and location.
- If they ask about one service, give its description, the durations available, who runs it and whether it suits adults, children or groups.
- If they ask about price, answer from the service’s product in our Shopify store.
- Ask if they would like to book, and use the booking workflow if they do.
Never list archived or inactive services. Never make up a service. Reply in the customer’s language.
Change the number of services listed to match your range before you paste it.
What to connect
- Your Shopify store. Built in. Install AeroChat from the Shopify App Store and connect your store in the dashboard, so AeroChat knows the products behind your services.
- Cowlendar. Open the Cowlendar app in your Shopify admin, go to Settings, then Public API, and create a token. Paste it in when AeroChat asks. Your Cowlendar plan must include API access.
- Your knowledge base. Add anything customers ask that is not in the service description, such as what to wear or age limits.
After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: connect Cowlendar, add your knowledge base if the recipe uses one, then switch it on. If it built the connection from Cowlendar’s public documentation, the checklist asks you to check it once against the current docs.
Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.
Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.
What you still decide
- Which services are active in Cowlendar, since AeroChat only shows those.
- How many services AeroChat lists at once.
- Whether AeroChat moves straight into booking or waits for the customer to ask.
The result to expect
Customers who ask “what do you offer?” get a clear, short answer and a way to book in the same chat. Your team stops typing out the service list by hand.
Measure it with your own numbers: service questions answered in chat, and bookings made in the same conversation, for a month before and after.
Next: see every Cowlendar workflow, including booking with a chosen teammate.
Works on every chat channel
This workflow runs the same way on WhatsApp, Instagram, Facebook Messenger, Telegram, the chat on your store and email, with the same Cowlendar connection behind it. See what each channel does on the Cowlendar integration page.
Show your services in chat
Install AeroChat, paste the recipe, add your Cowlendar token, and ask your own chat what you offer.
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